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Factory camera problem

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Old Dec 24, 2007 | 12:07 PM
  #1  
Chauncey's Avatar
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Red face Factory camera problem

Ok, factory camera on SD. Working fine w/o any gliches on Saturday. Not driven on Sunday. Today, when I shift into reverse, I get a blue screen for about 4 seconds then nothing, as if it isn't even there. Question for any "techie" person that maybe has experienced this, is there any troubleshooting that the user can do or is it strickly return to dealer? Reminds me of the Microsoft "blue screen of death". LOL
 
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Old Dec 24, 2007 | 02:32 PM
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idk, id just bring it to the dealer if you could, rather then start messing with it.
 
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Old Dec 24, 2007 | 04:47 PM
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If fuse is ok..Take it to the dealer
Sounds like a bad chip on the camera or monitor board to me.
 
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Old Dec 24, 2007 | 04:55 PM
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It is a BSOD
say thank you uncle Bill
actually I have no clue but it makes a good story !
 
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Old Dec 24, 2007 | 05:18 PM
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Wink

Originally Posted by kawtiper
It is a BSOD
say thank you uncle Bill
actually I have no clue but it makes a good story !
Thank you Uncle Bill...................
After crawling under the back end, I discovered the cable isn't in its clips. Just sorta hangin' there. So guess it will go to the dealer. Just agrivates me that they will have it all day for what is probably a 10-15 minute job to isolate the problem. Of course, they will NOT have the necessary part so will have to take it back again for another day. Oh well, thats the price we pay for livin' in da fast lane! LOL
Thanks for the input folks. Have a very MERRY CHRISTMAS! Chris
 
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Old Jan 4, 2008 | 07:45 PM
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Talking

Truck spent the day at 'da dealer. Verdict - Ordered new camera. Go figure. Really thought it would be something like a loose wire or bad "widget". Oh well, that's life in the fast lane. So, if you have a camera that works and then gives you the "blue screen of death" prior to the image disappearing, you too may need a new camera. "Can I order that in a 12 megapixel with optical wide angle and zoom to go please?"
 
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Old Jan 5, 2008 | 07:58 AM
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I just put an aftermarket Audiovox backup camera on mine, it is the license plate frame type. It works great during daytime, but it fails to pick up light from the reverse lighting very well at night......time to add the "white night" style backup lights now!
 

Last edited by UP_There; Jan 5, 2008 at 08:00 AM.
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Old Jan 5, 2008 | 08:09 AM
  #8  
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The blue screen is indicative of no video signal. This does not mean it could not a mirror issue, however the camera and cable are more vunerable. The company I work for is a supplier of the mirrors.
 
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Old Jan 5, 2008 | 09:16 AM
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If they keep adding computer gadgets to these trucks I wonder if they're going to discontinue the upfitter switches so they have room for Ctrl-Alt-Del buttons.
 
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Old Jan 5, 2008 | 09:19 AM
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Originally Posted by F350-6
If they keep adding computer gadgets to these trucks I wonder if they're going to discontinue the upfitter switches so they have room for Ctrl-Alt-Del buttons.
Good one Chris!!!! Well I"m off to Autozone to pick up the LAST of the .01 glow plugs around here!
 
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Old Jan 5, 2008 | 12:07 PM
  #11  
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Someone please post a pic of the dash with the factory backup camera monitor.
 
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Old Jan 5, 2008 | 12:09 PM
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Originally Posted by weyland426
Someone please post a pic of the dash with the factory backup camera monitor.
It's in the rearview mirror not the dash. You'll want a picture of the mirror.

Click on the link and scroll down until you see the back up camera option.
http://www.fordvehicles.com/trucks/superduty/features/
 

Last edited by F350-6; Jan 5, 2008 at 12:15 PM.
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Old Jan 5, 2008 | 12:14 PM
  #13  
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cool, thanks...wish i would have knows about this feature.
 
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Old Jan 5, 2008 | 01:25 PM
  #14  
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Exclamation

Originally Posted by F350-6
If they keep adding computer gadgets to these trucks I wonder if they're going to discontinue the upfitter switches so they have room for Ctrl-Alt-Del buttons.
Good point! Maybe they've done that with the "zinc" system. Problably take them 5 years to figure out that people buying trucks would also like that system. Somebody told me that these cameras don't like direct sunlight. That would fit because I had it parked where the camera caught about 3 hours of direct sun b4 it crashed and burned on me. Might have to come up with some sort of "hood" to protect the lens from that. Wiring looked pretty well protected inside a plastic wire bale.
also a Chris
 
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Old Sep 15, 2016 | 06:41 PM
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I know this is an old thread, but I recently replaced my reverse camera on my 2009 Super Duty. Thank you guys for the advice. Hopefully I can return the favor to anyone else in the future. I was experiencing the same blue screen issue on my rearview mirror. I would put it in reverse and I would get a blue screen for several seconds and then it would disappear. The correct Ford part number of the camera is 9C3Z-19G490-E which I got from the dealer. The repair is relatively straightforward. I have the integrated tailgate step so I probably had to remove a few extra Torx bolts. Once I removed the plastic tailgate cover and exposed the tailgate handle with the reverse camera, I unplugged the connector from the wire harness and plugged in the new camera. I tested reverse and saw the image working. Only then did I proceed with the rest of the repair. Remove the tailgate handle from the tailgate by unclipping the plastic clips on both sides. Be careful when you are removing the bad camera from the tailgate handle. There are metal washers that clip the camera onto the plastic posts. They can easily break the camera support posts off the tailgate handle. I used a Snap-on dash and trim removal tool (Part number ASG103BR). It made my life a lot easier. Then I installed the new camera and used a small 8mm deep socket to press the metal washers back on to the plastic posts on the back of the tailgate handle to hold the new camera in place. Then I simply installed the handle and clipped the connector into the wire harness and tested it one more time to make sure everything was working before closing up the tailgate cover. Not sure why I lived with a faulty camera for so long.
 
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