Questionable Dealing?
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Junior User
Joined: Apr 2007
Posts: 74
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From: auburn, al
Questionable Dealing?
I just had my PCM and turbo replaced, the dealership had my truck for 3 weeks, when they told my I'd have it back within 5 business days. Now they're charging me $3600, does this sound reasonable for the parts and length of time they had my truck? If not what can I do to get them to bring the price down? NEED TO KNOW ASAP!
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From: Las Vega$
did they give you a written estimate before they performed the work ??? if not, you dont have to pay it, you can tell them to put your truck back the way it was since you never authorized that work....
if they did give you one, the amount they charge you has to be within 10% of the amount on the estimate or again, you're not liable for paying it...
if they did give you one, the amount they charge you has to be within 10% of the amount on the estimate or again, you're not liable for paying it...
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Joined: Nov 2007
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From: lawrenceville,ga
Originally Posted by LvTitan
did they give you a written estimate before they performed the work ??? if not, you dont have to pay it, you can tell them to put your truck back the way it was since you never authorized that work....
if they did give you one, the amount they charge you has to be within 10% of the amount on the estimate or again, you're not liable for paying it...
if they did give you one, the amount they charge you has to be within 10% of the amount on the estimate or again, you're not liable for paying it...
each state is different...
a verbal authorization is all that is needed in most cases. its just your word against theirs.
dont go in there and talk lawyer bs or you will just end up losing and paying more because they can charge you storage.
look for coupons. we send out 10-15% off coupons all the time at my dealership.
why are u supprised at the price. what was the quote given... or did u just say fix it i need the truck?
Junior User
Joined: Nov 2007
Posts: 75
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From: lawrenceville,ga
oo yea lastly you need to speak to your dealership about an AWA(after warranty assistance)
if u have already gone in there or been a **** head on the phone id toss that idea because it probably wont happen.
good luck
If the dealer does not help, then contact the Ford Customer Assistance Center. 800-392-3673
if u have already gone in there or been a **** head on the phone id toss that idea because it probably wont happen.
good luck
If the dealer does not help, then contact the Ford Customer Assistance Center. 800-392-3673
Last edited by brian97cobra; Dec 11, 2007 at 09:42 PM.
Junior User
Joined: Nov 2007
Posts: 75
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From: lawrenceville,ga
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Posting Guru
Joined: Jul 2007
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From: Las Vega$
Originally Posted by brian97cobra
thats not true...
each state is different...
a verbal authorization is all that is needed in most cases. its just your word against theirs.
dont go in there and talk lawyer bs or you will just end up losing and paying more because they can charge you storage.
look for coupons. we send out 10-15% off coupons all the time at my dealership.
why are u supprised at the price. what was the quote given... or did u just say fix it i need the truck?
each state is different...
a verbal authorization is all that is needed in most cases. its just your word against theirs.
dont go in there and talk lawyer bs or you will just end up losing and paying more because they can charge you storage.
look for coupons. we send out 10-15% off coupons all the time at my dealership.
why are u supprised at the price. what was the quote given... or did u just say fix it i need the truck?
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Thread Starter
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Junior User
Joined: Apr 2007
Posts: 74
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From: auburn, al
well i did go in there and show my @$$ and i got 600$ off but when i got home i realized something, the turbo had been replaced after like 6,000 miles. They dont have to cover that?
Elder User
Joined: Apr 2004
Posts: 890
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From: Douglas County, GA
Originally Posted by grinekb
well i did go in there and show my @$$ and i got 600$ off but when i got home i realized something, the turbo had been replaced after like 6,000 miles. They dont have to cover that?