Some helped needed on 04 Excursion

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May 25, 2007 | 02:43 PM

kubatob7500

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Joined: Jan 2004

Posts: 162

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From: new columbia pa

Some helped needed on 04 Excursion

Last month finally traded 02 Ex V10 for 04 Ex 6.0. So far good trade.

We traveled 4 hrs to get Ex and the sale was good, however, after taking vechile off lot I discovered drivers side heated seat not working. No big deal contact dealer Monday morning and they will take care of it. Boy was I wrong, I was told I bought used vechile and that is that. Now that reply take a week and half to get, and the only reason I got that reply was that I told my credit union not to release the payment until I got some answers.

Well I'm now tring ti fix the probelm, I have done a search on this fourm and have not found anything to helpful to my probelm. Th e seat works but does not turn off and the heated seat button light stays on all the time? Any thoughts? I believe switch could be probelm.

Also how do you find a regional ford rep? I would like to contact the one where I bought the Ex and let them now how dissatified I'm with the dealerships service after the sale.

Sorry long post.

May 25, 2007 | 04:06 PM

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Joined: Sep 2001

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an 04 and they didnt offer any kind of warrantyw ith it? I suspect the 6.0 is why they may have avoided slapping a warranty on it. How many miles are on it?

May 25, 2007 | 07:15 PM

be250

Tuned

Joined: Feb 2006

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From: ind. (kc)

hi, no offence but, you bought a soon to be 4 year old car & you are mad that the heated seat don't work ???? come on, i could see if the trans. fell off on the way home ,but the seat? that's life bseg barry

May 25, 2007 | 07:35 PM

4wdbeast

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Joined: May 2007

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From: Thibodaux, LA

You still got the 100,000 mile warranty on engine and drivetrain. If you bought the car with an AS IS tag, there is little recourse, unless it would be of a catastrophic nature or if you can prove that the dealer DELIBERATELY tried to hide a MAJOR defect, or if there is evidence that it was PURPOSELY hidden such as heavier oil in the engine etc...Quite frankly, I believe you can expect some little things to go wrong from time to time...Enjoy the ride and welcome to the club :-)

May 25, 2007 | 07:49 PM

kubatob7500

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Joined: Jan 2004

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From: new columbia pa

no offense taken from anybody, howver, when vechile was purshased by dealership it was still under the bumper to bumper. I took delivery with 36124 mile on odometer. I believe the should have fixed under the bumper to bumper before it was sold. Also rear mian leaking, no a big deal that is under deisal warrenty. My point is they should have fixed first under bumper to bumper. Have service report that they did at 34678.

May 25, 2007 | 11:22 PM

be250

Tuned

Joined: Feb 2006

Posts: 347

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From: ind. (kc)

hey, i bought[on ebay] a 04' f450 cc 4x4 in nov. with 24k ,they [my local dealer]told me mine timed out on warr. last june . so i don't think there was any warr. when they[your dealer] got it unless it been sitting like a year. anyways have fun with your new truck, bseg barry