Warranty?
Thread Starter
|
Junior User
Joined: Feb 2007
Posts: 75
Likes: 0
From: Fallon Nevada
Warranty?
Is a rental car part of the original 3 year 36000 mile warranty? We just took our 05 F-350 into the dealer to have it repainted as per a tsb and they said we were not able to get a rental.
Elder User
Joined: Dec 2006
Posts: 594
Likes: 0
From: New Jersey
I dont believe it is normally included as part of the warranty for just any repair. If it is a covered repair that will take an extensive amount of time to repair then Ford will usually step up and authorize the dealer to give you a loaner. If it is only going to be out of service for a day or two then you are probably going to have a hard time getting one. I know with the 6.0's if you went in with an oil leak problem it was pretty much automatic that you got a loaner.
Thread Starter
|
Junior User
Joined: Feb 2007
Posts: 75
Likes: 0
From: Fallon Nevada
I am going in for the cam sensor leaking oil again they are replacing a window that has scratches on it and repainting the truck they are removing the iron flakes in the paint.
Post Fiend
Joined: Feb 2007
Posts: 5,078
Likes: 0
From: Rural WV
Paul, I'd go talk to your salesman.
I bought a used 250 and had it in for paint protectant install and got a loaner for the day. I did have to wait to schedule the work until a loaner was available but that was my call.
I really think it's up to the dealer and the volume of loaner vehicles available. I'd go and chat with them.
I bought a used 250 and had it in for paint protectant install and got a loaner for the day. I did have to wait to schedule the work until a loaner was available but that was my call.
I really think it's up to the dealer and the volume of loaner vehicles available. I'd go and chat with them.
Thread Starter
|
Junior User
Joined: Feb 2007
Posts: 75
Likes: 0
From: Fallon Nevada
Thanks I just moved to a small town and they have a small dealership they are actually outsourcing the painting and the service manager said that the dealership does not have any loaner vehicles. I guess I got spoiled when I lived in the city.
Elder User
Joined: Dec 2006
Posts: 594
Likes: 0
From: New Jersey
Hmm, the cam sensor leak and window replacement are really quick, same day repairs, even to do both, in most dealers, so they are not gonna qualify you for the loaner. The paint thing is questionable, but normally it will tell the dealer in the TSB if they are supposed to give you a loaner.
Thread Starter
|
Junior User
Joined: Feb 2007
Posts: 75
Likes: 0
From: Fallon Nevada
Trending Topics
Post Fiend
Joined: Feb 2007
Posts: 5,078
Likes: 0
From: Rural WV
Paul, I'm sharing your pain man. My little town lost it's dealerships years ago. The closest dealers are 30 and 45 minutes away. When I bought my 250 I shopped around for a long time to find what I wanted. The dealership I bought from is about 1hour and 20 minutes drive from my house...it's across the border in VA.
Do you have the option of taking the truck to a different dealer? If you are going to be inconvienced, I'd check into this option. Your warrenty is good nation wide.
Do you have the option of taking the truck to a different dealer? If you are going to be inconvienced, I'd check into this option. Your warrenty is good nation wide.
FTE Stories
Ford Trucks for Ford Truck Enthusiasts
2027 Ford Super Duty Buyer's Guide (Every Model, Engine, & Package)
Brett Foote
Top 10 Ford Truck Tragedies
Joe Kucinski
AEV FXL Super Duty - the Super Duty Raptor Ford Doesn't Make
Brett Foote
Lobo Vs Lobo: Proof the F-150 Lobo Should Be Even Lower!
Michael S. Palmer
Ford's 2001 Explorer Sportsman Concept Looks For a New Home
Verdad Gallardo
10 Best Ford Truck Engines We Miss the Most!
Joe Kucinski
2026 Shelby F-150 Off-Road: Better Than a Raptor R?
Brett Foote
2027 Super Duty Carhartt Package First Look: 12 Things You NEED to Know!
Michael S. Palmer
10 Most Surprising 2026 Ford Truck Features!
Joe Kucinski
Thread Starter
|
Junior User
Joined: Feb 2007
Posts: 75
Likes: 0
From: Fallon Nevada
There is a dealer in Reno about an hour and a half away I thought I would give the small dealer here in town a chance first. my other vehicle right now is an 84 bronco project that I am not 100% sure it would make it there and back.lol
Elder User
Joined: Dec 2006
Posts: 594
Likes: 0
From: New Jersey
I would have to say a two week repair is a major incovenience without them providing a loaner vehicle for you. If the dealer is worth anything, they will make it happen for you. All the SM needs to do is call Ford and plead your case.I just cant see Ford saying no. I had a loaner for 6 weeks while my truck was in the shop.
Post Fiend
Joined: Feb 2007
Posts: 5,078
Likes: 0
From: Rural WV
Paul,
Is the local service manager reasonable? If he's somebody that'll work for you, then give him a shot. If he's gonna be a bonehead, then I'd contact Ford and explain the situation. Chances are somebody's gonna wake up and take care of you.
Is the local service manager reasonable? If he's somebody that'll work for you, then give him a shot. If he's gonna be a bonehead, then I'd contact Ford and explain the situation. Chances are somebody's gonna wake up and take care of you.