Expedition Owners with problems that are intermittent but nonetheless problems that have never occurred before on your truck that is still under warranty. Beware of service departments and their lack of responsiveness to your problem.

I have a 04 Exped. XLT that is having a intermittent starting problem that the dealership service department first claimed they didn't see happening. Experienced it once by the Service Manager but claim has not happened since. Because it is not a pin pointed problem or one that they can get a code on, they may give you the run-around or tell you they can't fix it because it is intermittent and they can't get it to happen for them.

When you have a problem like this with a dealer be sure that you are documenting everything that is going on so that you have a case when or if they start jerking you around saying they can't fix it. Had a service manager tell me that Ford told them that if they can't pin point the problem or get a code on the problem not spend time troubleshooting the issue. I spoke to a rep from Ford Motor Company and she said that what the service manager told me was wrong.

So beware if your truck is under warranty they may be reluctant to give your truck the full attention it needs. I am by no means saying that all service departments are like this because I have found a service department that has said that they will do the necesary work to resolve my problem....