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problems with service

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Old Dec 14, 2006 | 07:53 PM
  #1  
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blkfx405
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From: millington tn.
Angry problems with service

My truck has been in the shop for 7 days out of the 11 that I have had it.The service dept. can't find any thing wrong while they have it.I GAVE THEM A DETAILED list of the problems with copies of forum talk about the the problems.The machine they hook up to does not indicate the codes they need to work on the truck.I don;t know what to try next,BUT I plan to stand firm and stess to them that I'm not crazy the truck has some issues and I WANT IT fixed.1 the truck smokes at a idel,2 serges at steady pedal,3 hard to start when it is cold,4 has a oil leak on the starter 5 poor fuel milege14.6 on hy.6 turbo lag at first on take off.I'M looking for help.please.The truck has 56000 miles on it.
 
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Old Dec 14, 2006 | 08:25 PM
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From: Florence,SC
14.6 mpg is acceptable on your truck. oill leak on starter is probably glow plug harness. what color smoke is it and how bad is it? turbo lag can be normal to a certain degree. the surging can be anything from a ebp to a vgt actuator and ypipe. i am assuming you have a 05 right?
 
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Old Dec 14, 2006 | 08:37 PM
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yes its an 05.the smoke is gray,reminds me of a gas burner burning oil
 
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Old Dec 14, 2006 | 08:45 PM
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yes its a 05.is 14 or 15 mpg on yhe hy,about all i can expect,the smoke is grayish white and disapates 10ft or so from the truck
Originally Posted by BowTieHatr
14.6 mpg is acceptable on your truck. oill leak on starter is probably glow plug harness. what color smoke is it and how bad is it? turbo lag can be normal to a certain degree. the surging can be anything from a ebp to a vgt actuator and ypipe. i am assuming you have a 05 right?
 
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Old Dec 14, 2006 | 08:47 PM
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Time for a better service department... That being said, make sure that your service department does alot of diesel work. Otherwise, chances are they don't have an experience diesel technician.
 
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Old Dec 15, 2006 | 07:06 AM
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From: Florence,SC
like the canadian said, go find a new dealer. smoke is a obvious issue and no cades are needed. just knowledge.
 
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Old Dec 15, 2006 | 08:04 AM
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Have your dealer run a OASIS to get you a good snap shot of any previous warranty work. May be very interesting.
 
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Old Dec 15, 2006 | 08:38 AM
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kw5413...

...can you recomend a good dealer for work in Houston?

What do you think of Champion Ford in Katy?

I am having the same issues. I have had the truck ('04) since new, and this is the first time it has had any problems in 82,000 miles....need to take it in.
 
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Old Dec 15, 2006 | 08:57 AM
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I am in the DFW area so can't help with dealers for Houston.

Try asking in the Texas Chapter.....

https://www.ford-trucks.com/forums/forum96/
 
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Old Dec 15, 2006 | 07:24 PM
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From: millington tn.
i got my truck back today,they said that nothing was wrong and did't charge me the routine 100 bucks.The truck was still serging but not smoking?I drove it about 20 miles or so to se my mother.after the truck cooled down i unpluged the egr. when i drove it home it was not serging ?I could tell it seemed a little louder but was more responsive.
 
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Old Dec 16, 2006 | 09:52 AM
  #11  
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From: Florence,SC
it sounds like you have a backpressure issue and when you were flowing egr you would have a surge. go find another dealer. good luck.
 
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Old Dec 16, 2006 | 10:13 AM
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blkfx405

For service try...

MHC Ford - Memphis
1721 Transport Avenue
Memphis, TN 38116

Tel (901) 333-7220

or

Homer Skeleton Ford
8145 New Craft Road
Olive Branch, MS 38654

Tel (662) 895-6700
 
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Old Dec 16, 2006 | 10:49 AM
  #13  
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beemr

For service try...

Mac Haik Ford Inc.
10333 Katy Freeway
Houston, TX 77024

Tel (713) 932-5000

or

Lawrence Marshall Ford
1100 Business Hwy. 290 North
Hempstead, TX 77445

Tel (979) 826-7153
 
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