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Pardon me if this is a n00b question, but I've been out of the world of upgradeable vehicles for a while.
What additions/upgrades would actually void the Ford warranty?
Would adding dual exhaust with a CAI and a chip upgrade void my warranty? Personally, I think the chip would, but the exhaust I'm not too sure about unless I added headers. Future thoughts of a lift kit are also being pondered.
Basicly if you have a problem that can be specificaly tied to a mod you have done it will void your warranty on that item and ford is great at looking for ways to get out of warranty claims, so in short if you do mods and have problems you think the mod may have covered undo it before you take it in to the dealer.
Under the federal law known as the Magnusson-Moss Act, warranty coverage cannot be denied by a vehicle dealer or a vehicle manufacturer simply because specialty parts and accessories – be they a cat-back exhaust system, supercharger, sunroof, shocks, or other modifications – have been installed on a vehicle. Warranty coverage can be denied only if the part in question actually caused the malfunction or damage for which warranty coverage is sought. In other words, a cause- and-effect relationship must exist – and the burden of proof rests not on the vehicle owner but with the vehicle manufacturer or car dealer.
This is exactly what I was pondering. I mean, it should be common sense that a different exhaust will not make my power steering pump explode (just an example, lol).
But as previously stated, I'm sure a dealership would look for any litle reason to deny warranty coverage when they could make a killing on labor fee's.
you have laws on your side but into my shop in the last month i have had 13 ford trucks with voided warrentys for after market mods done to them. ie lift kits, cai's, and chips that were caught. even one that had it voided for a deep trans oil pan that was blamed for burning the trans out which is out right bs .but it was done anyway. best to not do any thing till your out of warrenty fully the way ford is right now.
In practical terms, the burden of proof is on the vehicle owner to show that the mod did not cause the problem. Why do I say this? Because any dealer can deny warranty repairs to a customer, then it's up to the customer to take action to try and force the dealer to honor the warranty. So, for example, you put a CAI on your truck, then have an engine problem. The dealer opens the hood, sees the CAI, and immediately assumes the truck has been "hot rodded" because "no one sticks on of those on a vehicle unless they plan to stuff their foot in it to hear the additional intake noise". So, the dealer refuses to honor the warranty. While the assumption may or may not be true, where does that leave the customer? It leaves him with a fight on his hands. You can try another dealer, first removing the CAI and replacing it with the stock parts, call Ford, get a lawyer, etc. Hassle any way you look at it. IMHO, I'd hold off on mods until the warranty is up.
It's not Ford themselves looking to void your warranty, it's the technician. Ford pays over $72.00 per labor hour to the dealership for warranty claims. I have found it makes a better relationship with my customers to help them with what I can, if they are not pure a$$h@!es. I do many repairs on diesel Superduties that have programmers on them and I don't call Ford and have the warranty voided, I just fix it. When you **** off 1 customer, you loose 10 more because they tell everyone they know and they won't come back to your dealership for anything, not even warranty work! that is why all you guys are slow at work! not me!
Just my 2 cents.