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Sales technique or scam?

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Old Dec 21, 2002 | 10:50 AM
  #16  
TruckLarry's Avatar
TruckLarry
Senior User
Joined: Dec 2002
Posts: 282
Likes: 0
From: USA
Sales technique or scam?

>Well now, ain't THAT a bite in the butt.
>
>Retail is $940.00.
>
>You know, that's what happens when you give a place so much
>business over the years. You get complacent, and you take
>it for granted that you get treated the same way after so
>long.
>
>I sure do hope this was a clerical error. I'm sure going to
>find out!
>
>I'm going to look at it as such until proven wrong, but
>tomorrow I will approach them with this.
>
>Thanks for the heads up guys!
>
>The Finance manager I checked out with was a new guy who has
>only been there a week. I will give him the benifit of the
>doubt. For now
>
>Larry

Happy Ending!

I called the finance manager and explained what I had discovered.

He said he would look at it and call me back.

15 minutes later he did indeed call me back, with an apology. He agreed that he had made a mistake with the price of the warranty, and immediately offered to correct it to the proper price and issue a check as a refund for the difference.

I have a $200 check being cut, probably on Monday.

My price on the 6/60 EasyCare $50 deductable is now $835.

This forum is amazing. Thanks guys!

Larry
 
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Old Dec 22, 2002 | 12:03 PM
  #17  
AlM's Avatar
AlM
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25 Year Member
Joined: Mar 2000
Posts: 2,306
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Sales technique or scam?

yeah Larry!
Look for the warranty in a ford Oasis report later. Sk the Service dept there to look it up.
Have fun with the truck!
 
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Old Dec 22, 2002 | 12:10 PM
  #18  
TruckLarry's Avatar
TruckLarry
Senior User
Joined: Dec 2002
Posts: 282
Likes: 0
From: USA
Sales technique or scam?

>yeah Larry!
>Look for the warranty in a ford Oasis report later. Sk the
>Service dept there to look it up.
>Have fun with the truck!

Yeah, I usually ask for an OASIS report once a year when I bring cars in for normal service. Sometimes the do, sometimes they don't

Is there anything equivilent to Oasis online that an owner can use ?

Larry
 
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Old Dec 23, 2002 | 07:25 AM
  #19  
AlM's Avatar
AlM
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Joined: Mar 2000
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Sales technique or scam?

 
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