virus on computer
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Senior User
Joined: Sep 2004
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virus on computer
I got a virus that is really annoying. It won't let me open a lot of my reguar programs. Everytime I try to open a program like Microsoft Word a small windows pops up and it's all bogus.
I tried to download a virus killer but it won't even let me open that!
What can I do?
Thanks
I tried to download a virus killer but it won't even let me open that!
What can I do?
Thanks
Elder User
Joined: Jun 2004
Posts: 513
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From: Zimmerman, MN
What does the pop up describe? Some websites like Trend Micro allow you to go directly to their site and run a scan without downloading anything huge.
http://housecall.trendmicro.com/
Other option would be to boot up into safe mode (F8 key during the boot up process and select Safe Mode). This may allow you to download and install an anti-virus software.
HTH and good luck
http://housecall.trendmicro.com/
Other option would be to boot up into safe mode (F8 key during the boot up process and select Safe Mode). This may allow you to download and install an anti-virus software.
HTH and good luck
Senior User
Joined: Jun 2005
Posts: 495
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Originally Posted by unclehan
I got a virus that is really annoying. It won't let me open a lot of my reguar programs. Everytime I try to open a program like Microsoft Word a small windows pops up and it's all bogus.
I tried to download a virus killer but it won't even let me open that!
What can I do?
Thanks
I tried to download a virus killer but it won't even let me open that!
What can I do?
Thanks
I don't know much about viruses but have you tried to go back to a prior "restore point"? Don't know if that will work but it's worth a try, I guess.
My computer was operating so poorly a few years ago that I just had to restore everything back to the beginning as it was when it came out of the box. Over-writing everything. I copied all of my important stuff, photos and such onto floppy, and put the Restore CD in the drive. Unfortunately, Norton's System Works that I had been using to "fix" my computer glitches had been deleting important stuff that my computer needs to operate without telling me what they were for or how vital they were. As a result I couldn't restore the computer at all and I was forced to buy a new computer.
If all else fails you may want to consider a full restore, if the virus "let's" you. My computer is doing funny things but my Ad-Ware and Norton's System Scan doesn't show any viruses. I can't figure it out.
I wish I could help you out. When you find a solution, please let us know. I'm scared to death of bugs and viruses. Sometimes I wish Angela Bennett was around.
-1bigsteve (o:
Last edited by 1bigsteve; Jul 13, 2005 at 11:02 AM.
Senior User
Joined: Jun 2005
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Originally Posted by rangerxlt02
What does the pop up describe? Some websites like Trend Micro allow you to go directly to their site and run a scan without downloading anything huge.
http://housecall.trendmicro.com/
Other option would be to boot up into safe mode (F8 key during the boot up process and select Safe Mode). This may allow you to download and install an anti-virus software.
HTH and good luck
http://housecall.trendmicro.com/
Other option would be to boot up into safe mode (F8 key during the boot up process and select Safe Mode). This may allow you to download and install an anti-virus software.
HTH and good luck
Thank's for the info Ranger. I'm going to try that site to scan my computer. Maybe it will find a bug for me. Thank you.
-1bigsteve (o:
Junior User
Joined: Nov 2000
Posts: 72
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If you do have XP or ME I would turn off the System Restore feature because this will just keep infecting your PC.
Like Ranger said go and scan with Trend's free scanner then go and download Free AVG (http://free.grisoft.com/doc/1) and download and install it.
I would then also install spybot search and destroy and adaware and run those.
After all that I would also install a software firewall like zonealarm or sygate.
Like Ranger said go and scan with Trend's free scanner then go and download Free AVG (http://free.grisoft.com/doc/1) and download and install it.
I would then also install spybot search and destroy and adaware and run those.
After all that I would also install a software firewall like zonealarm or sygate.
Posting Guru
Joined: Dec 2003
Posts: 1,010
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From: SW Arizona
You can also go to "Tech Support Guy" forums and post your problem in their "Security" forum.
You can get "Hijack This" from their "Secuity Help Tools" to scan your computer to post the log.
You can get "Hijack This" from their "Secuity Help Tools" to scan your computer to post the log.
Last edited by VikingBabe; Jul 13, 2005 at 03:30 PM.
Elder User
Joined: Nov 2002
Posts: 543
Likes: 1
From: South East Texas
If you install AVG anti-virus get some new floppies because the program will tell you to make rescue disks with them after the install. These are used to get your computer going again if you get a virus that won't let your computer boot up.
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Elder User
Joined: Jun 2004
Posts: 513
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From: Zimmerman, MN
A good environment to keep this from happening again:
Use Firefox as your main browser
Have at least AVG anti-virus installed and updated (important to do this at least once a week)
Use some sort of spyware detector, ad-aware, spybot, Microsoft has a beta of one now as well
Be careful of what you open in emails, etc. Anything sent to you that you don't know, throw it away.
I'd watch out about Hijack This. If you are not computer savvy, could seriously foul the whole thing up.
If you are on XP, you have an "out" with a restore point option. My aunt had a situation much like yours, and I was able to get her clear over the phone by using restore point. Here is what you would do:
Think as to when the issue first started (important)
Start | Help and Support
Under Pick a Task choose Undo changes with System Restore
Restore my computer to an earlier time (next)
Select a date just before you remember this issue starting (next)
Next at the confirmation
Windows will power down, and if the issue wasn't there on that date, the system should be able to restore itself to working order.
Good luck to ya
Use Firefox as your main browser
Have at least AVG anti-virus installed and updated (important to do this at least once a week)
Use some sort of spyware detector, ad-aware, spybot, Microsoft has a beta of one now as well
Be careful of what you open in emails, etc. Anything sent to you that you don't know, throw it away.
I'd watch out about Hijack This. If you are not computer savvy, could seriously foul the whole thing up.
If you are on XP, you have an "out" with a restore point option. My aunt had a situation much like yours, and I was able to get her clear over the phone by using restore point. Here is what you would do:
Think as to when the issue first started (important)
Start | Help and Support
Under Pick a Task choose Undo changes with System Restore
Restore my computer to an earlier time (next)
Select a date just before you remember this issue starting (next)
Next at the confirmation
Windows will power down, and if the issue wasn't there on that date, the system should be able to restore itself to working order.
Good luck to ya
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Senior User
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Oh Gosh.
I went to Trend Micro and did the scan. But I think I deleted some necessary files too. Now the virus is gone. But I think I've deleted some important window files. Now when I tried to open Microsoft Word, it say "device not found" .
Another message I got is "C:\WINDOWS\system32\rundll32*****" "DEVICE NOT FOUND".
Jesus...
I went to Trend Micro and did the scan. But I think I deleted some necessary files too. Now the virus is gone. But I think I've deleted some important window files. Now when I tried to open Microsoft Word, it say "device not found" .
Another message I got is "C:\WINDOWS\system32\rundll32*****" "DEVICE NOT FOUND".
Jesus...
Elder User
Joined: Jun 2004
Posts: 513
Likes: 0
From: Zimmerman, MN
What operating system are you using? If XP, please refer to my post above on doing a restore. Will get you back in business hopefully.
Other alternative, search the internet for that file, download it, and drop it into c:\windows\system32.
Other alternative, search the internet for that file, download it, and drop it into c:\windows\system32.
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