Dealing with computer crimes
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Senior User
Joined: Jun 2005
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From: Bridgewater, NJ
Dealing with computer crimes
Hello all, today I found out my fiancee's online game (which is paid for via credit card) was hacked into and gave the account information out to several other people. She contacted EA Games regarding the incident, and according to them, we have to contact our local police to resolve the issue. The thing is though, I'm not entirely sure our local police can or will actually do anything, even though it is a form of fraud. Anybody else have experiences in the past with this sort of thing? By the way, she knows the email address of the person who did it, if that is of any use. Thanks in advance.
Postmaster
Joined: May 2003
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From: Claremore
Credit card crimes, via www is a form of ID theft... I believe your best bet would be to call your local (or closest) FBI office. Contacting EA is the right thing to do too, though I don't AT ALL understand why they would tell you that they will do nothing to help you. Doesn't make any sense to me. In fact, THEY should have contacted HER.
STan
More details?
STan
More details?
Elder User
Joined: Mar 2005
Posts: 878
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From: Cornelius, Oregon
I agree with Traxxis, since it more than likely involves interstate transactions, get the FBI involved.
At a very minimum, contact the local police and file a report. And I'm sure you have already, but contact the credit card company and inform them. They have their own fraud departments and I'm sure they would like to go after the culprit as well.
At a very minimum, contact the local police and file a report. And I'm sure you have already, but contact the credit card company and inform them. They have their own fraud departments and I'm sure they would like to go after the culprit as well.
Elder User
Joined: Nov 2002
Posts: 543
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From: South East Texas
Can we assume you contacted the credit card company first to let them know about it ? If you give them all the info about this person their fraud division should go after him. All the police do is take a report about this kind of thing and put it in a file somewhere. All this enthusiasm by the police to catch bad guys is only on TV.
Last edited by nightowl_52; Jun 20, 2005 at 05:34 PM.
Postmaster
Joined: May 2003
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From: Claremore
Originally Posted by nightowl_52
Can we assume you contacted the credit card company first to let them know about it ? If you give them all the info about this person their fraud division should go after him. All the police do is take a report about this kind of thing and put it in a file somewhere.
Good advice.
STan
Hotshot
Joined: Apr 2004
Posts: 13,589
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From: NW burbs of chicago
Not to hijack the thread, but while I was in college,
A "freind" stole a credit card and used it all over town, including at walmart. The CC company told me to contact the local cops, which I did. I explained that If uI saw the walmart video, I could 100% identlify the user. Walmart didnt want me to see it, the Cops told me I was wasting my time and thiers. VISA footed the bill and didn't care...
A "freind" stole a credit card and used it all over town, including at walmart. The CC company told me to contact the local cops, which I did. I explained that If uI saw the walmart video, I could 100% identlify the user. Walmart didnt want me to see it, the Cops told me I was wasting my time and thiers. VISA footed the bill and didn't care...
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Senior User
Joined: Apr 2004
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From: Spokane, WA
This is tjay460's wife (he's making me type that before I can reply....)
Since the information was sent over the internet, the juristicion is automatically federal because it's a crime committed between interstate lines, unless of course, you can prove that the hacker was within the same state as you are. FBI is the way to go.
I have a question though. How did you discover that she was hacked? In order for her to be hacked, she had to have some type of remote access program (like a trojan horse) running on her computer. And are you sure that she was hacked? It's been all over the news that CitiGroup "lost" in excess of 400,000 credit card accounts from THEM being hacked. And all the credit cards weren't necessarily CitiGroup, but also some of their subsidies.
Since the information was sent over the internet, the juristicion is automatically federal because it's a crime committed between interstate lines, unless of course, you can prove that the hacker was within the same state as you are. FBI is the way to go.
I have a question though. How did you discover that she was hacked? In order for her to be hacked, she had to have some type of remote access program (like a trojan horse) running on her computer. And are you sure that she was hacked? It's been all over the news that CitiGroup "lost" in excess of 400,000 credit card accounts from THEM being hacked. And all the credit cards weren't necessarily CitiGroup, but also some of their subsidies.
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Post Fiend
Joined: Feb 2004
Posts: 10,728
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From: Damascus-Boring, Ore
It wasn't just Citigroup- a number of major banks and American Express were involved. This theft ID thing can be a really long, nasty road. Pray there wasn't a family-member or close friend involved. don't ask me why I mentioned that.
Lead Driver
Joined: Feb 2003
Posts: 8,140
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From: Oak Harbor, OH
If understand correctly she has an EA games online account (most likely ultima online). The EA system in secure to an extent, but hackings do occur. Usually what happens in that instant when the non-secure web based login page jumps to secure mode after entering the username and password, someone picks it up. I always used a really messed up password.. Something terrible, or an alphanumeric one.. Something that would either be hard to figure out or hurt at the sound of typing it.
Postmaster
Joined: May 2003
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From: Claremore
Originally Posted by tjay460
This is tjay460's wife (he's making me type that before I can reply....)
Since the information was sent over the internet, the juristicion is automatically federal because it's a crime committed between interstate lines, unless of course, you can prove that the hacker was within the same state as you are. FBI is the way to go.
I have a question though. How did you discover that she was hacked? In order for her to be hacked, she had to have some type of remote access program (like a trojan horse) running on her computer. And are you sure that she was hacked? It's been all over the news that CitiGroup "lost" in excess of 400,000 credit card accounts from THEM being hacked. And all the credit cards weren't necessarily CitiGroup, but also some of their subsidies.
Since the information was sent over the internet, the juristicion is automatically federal because it's a crime committed between interstate lines, unless of course, you can prove that the hacker was within the same state as you are. FBI is the way to go.
I have a question though. How did you discover that she was hacked? In order for her to be hacked, she had to have some type of remote access program (like a trojan horse) running on her computer. And are you sure that she was hacked? It's been all over the news that CitiGroup "lost" in excess of 400,000 credit card accounts from THEM being hacked. And all the credit cards weren't necessarily CitiGroup, but also some of their subsidies.
STan
P.S. It's not so much that computer crimes are FBI jurisdiction because of location, but rather the reason that it's most often dealing with ID theft. "Hacking" in and of itself is listed as a Federal crime under the "Wire fraud" chapters.
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