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With a couple of exceptions I always go to Autozone. I just did a brake job on my truck, it has 452,000 miles. I purchased the "lifetime" brake pads in 1988 when my truck was about 10 months old. I have NEVER paid for another set since. I also got my starter, master cylinder, shocks, two sets of rotors, alternator, and plug wires FREE! I'm sure I have forgotten many other items that have been replaced as well. I always keep my receipts, though I normally don't need them. I'm sure AZ hates me!
The only time I have ever had a problem was when I tried (unsuccessfully) to buy an oil filter for my '76 Truimph TR-6. The first question SHE asked me was who makes theTriumph?---HUH? She never could grasp what I had!
James
Our autozone is hit and miss, i went in for a relay to hook up some fog lights, just a simple 30 amp, single pole double throw relay, and no one knew where it was, went to advanced and they found it right away, because it wasnt by the electrical stuff, it was by the foglights. So went back to autozone, and checked their foglights and sure enough, there were 2 of them sitting there.
It really depends who is working, there are a couple of people who work there that know their stuff, then the rest are idiots. Advanced is the same way, it depends on which day you go in and who's working.
The only time I have ever had a problem was when I tried (unsuccessfully) to buy an oil filter for my '76 Truimph TR-6. The first question SHE asked me was who makes theTriumph?---HUH? She never could grasp what I had!
James
I've seen a few on-line parts stores and other websites that do not have ANY information on Triumph's whatsoever, just like they never existed... even though they mention "classic foreign cars".
I used to have the same problems with my Triumph TR7's - like the time I wanted an A/C compressor clutch - went to the auto parts store, told them '77 Ford LTD - same York compressor. The store was run by some very skilled people and even though I explained it to them, they couldn't find a listing for a TR7 and basically told me I was out of luck - then I RE-explained the '77 Ford LTD thing, and with a look of disbelief (deer in headlights, kinda), went and got the clutch I was asking for.
You would laugh if you could see the guy's face when I put the old one and the new one on the counter and they were exactly identical. He learned something that day
Actually i did have a funny story with that autozone nearby, i was online and they ahve a way to put them on a shopping list then go to the store and they'll have it. Well I got my parts put on the list and left for the zoo, had to explain to the guy at the counter what i did, he had to ask someone else what i was talking about.
internet? *scratches head*
j/k but probably the mentality, i'll just waste little pieces of paper with my part numbers on em.
The way the AZ computer system works is screwy when it comes to the online shopping list. It does put the parts "on hold" for you, but it does not tell us that it has done so. The only way we can find out is to manually check by pressing F4 from our home screen, which is obviously not one of the highest priority things we have to do.
What you should do is make the list on the net, send it, then give them a call and let them know, so by the time you get there they have everythying pulled and ready to go.
Even then, the stuff may not get pulled. Do you have any idea how many people call and ask us to pull things for them and then never show up? It's an absolute waste of our time to have to put all that %$@& back on the shelf. Making the online shopping list is a good way of making sure we don't sell it in the meantime, though.
That has to be the number one thing that I hate about my job...."Can you pull it for me, I'm sending my wife" or "Can you pull it for me, I'll be in next week....blah blah"
Yeah, i understand that, happens alot where i work "can you mix some paint, i'll be in tommorow...." or "can you cut some glass, i'll be down after work"
i know a good deal about things relating to engines and transmissions. i applied at autozone but they didn't want me. im 18 and they hired a guy who's 40+ who worked for a pharmacy. ???
I work in a garage and I deal with alot of the same stuff. The best is when customers diagnose there own car and tell you to top off the blinker fluid or replace the battery when they need cables ends on both the battery and starter, then get ****ed when you try to help them with the correct solution. Working for a garage has its advantages. My boss lets us buy everything at cost so I go onto an online store called connecticut wearhouse. They sell all sorts of ac delco, motorcraft, mopr, ect parts at well over half(maybe close to 3/4) of what the dealer sells em for. Take for example an airfilter for my truck ussually what say 12-15 dollars, i believe it cost me under 4 bucks.
The guys at autozone and advanced know me buy name, I'm friends with most of em so if I need something its ussually not a problem. Its helps knowing what your looking for. All of em know what there talking about except for this one women at autozone, no lie I heard her ask who makes Chrysler??
You really don't have to know much about cars... if you can deal with customers, most of them at their wits end and frustrated, and can type relatively fast, you can do this job.
I took a personality test when I got the job at checker (required of all employees) and I scored a 2, the scale is 0 - 20, I'm pretty good with most customers. The ones that come in cursing and yelling is overboard.
Maybe we should all take responsibility for getting the right parts, but what ****es me of is that the guys at the AZ near me will just flat out lie to you rather than admit that they dont know what your asking for. "Hi can I get some green plastigauge, Please?" "Uhh, Uhh What is Pla...I Mean We Dont have that here." "I Got some here last week." "Uhh....
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