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Old Nov 14, 2004 | 03:20 PM
  #1  
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Dell printer

I've got a Dell All-in-One 920 printer/scanner that is about a year old now. The peice of junk quit printing black a week ago (it says the black cartridge is over half full) and now the color ink is starting to quit (it says the color cartridge is 3/4 full). I don't print much, but it is a real pain when I need it and it doesn't work.

Anyone else have a Dell printer and have this problem? I went to Dell's support forum and it looks like these printers were junk from the start. I hate getting ripped off. I have an old Epson printer sitting down in the garage somewhere, and I'm debating if I should clean it up and just buy ink for it and try it on this computer. Ink will cost around 40 bucks anyways. Maybe I should just buy a new printer. I just don't need the extra expense now.

Anyone suggest a brand/type of printer? I'd like to have a durable/good quality one.

-----------------------
Justin
 
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Old Nov 14, 2004 | 03:52 PM
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I have thrown away 4 dell printers so far. The problem is I keep on getting given them, for no cost. I have not even opened the box of the last one, it still sits, unused, brand new, in a pile of junk in the shed.
 
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Old Nov 14, 2004 | 03:54 PM
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Are they the original cartridges?If so,you probably just need new ones.The cartridges that come with the printer are not as full as the replacements,so the replacements will last longer.
 
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Old Nov 14, 2004 | 03:59 PM
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Ink cartridges like to dry up when not used and even with liquid ink in them. Try running a gentle flow of warm water over the printing part of it, then gently/carefully dry that surface with TP or a kleenex. Finally, dry off the cartridge and test it.
 
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Old Nov 14, 2004 | 05:44 PM
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As far as printer brands....HP makes a good printer for the money. My printer is over 3 years old (HP 932C) and all I have had to do is replace the ink cartridges.
 
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Old Nov 14, 2004 | 06:08 PM
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You may need to replace the print head, it is seperate from the ink cartridge. Ink can dry out inside the head. I have good luck with my Cannon. The drivere software is flawless and gives you lots of printing options. The ink color cartridges are seperatly replaceable, which allows you to replace only the color that has ran out not three at once. Although the cost is about the same for three cartridges as a tri color from HP.
 
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Old Nov 14, 2004 | 06:14 PM
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I have an Epson Color Stylus 880 and really like it. The cartridges run around $20-25 each but I have had good results from this unit.
 
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Old Nov 14, 2004 | 06:16 PM
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I have a Lexmark 1150 printer/fax/scanner/copier. Have had it few years now without any problems.. It was only around $100 at Mal Wart when I bought it and I think they are around $75-80 now.
 
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Old Nov 14, 2004 | 08:09 PM
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I pulled the cartridges out and cleaned them. The color is working again, but the black is still fighting me. I can get it to print at first, but it pitters out as it goes. Guess I'll just have to buy a new black cartridge for around $27 (according to Dell's website). That's a lot of gas money.

--------------------
Justin
 
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Old Nov 14, 2004 | 10:41 PM
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Epson printers are the best.

And if any of you buy ink from stores for more than 20 dollars, you are wasting money. Please go ebay. I buy 2 black and 2 color ink cartridges for only 16.00 with shipping. And they are not refilled.
 
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Old Nov 15, 2004 | 07:57 AM
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Originally Posted by 88grandmarquis
I pulled the cartridges out and cleaned them. The color is working again, but the black is still fighting me. I can get it to print at first, but it pitters out as it goes. Guess I'll just have to buy a new black cartridge for around $27 (according to Dell's website). That's a lot of gas money. --------------------
Justin
Cartridge nozzles tend to dry up if not often used. Once you get some ink flowing, run the "Clean Heads" cycle if it's availble on you printer.

My Canons used to do that, so I just run the cleaning cycle.

Try getting aftermarket cartridges from Staples or on the internet. Much cheaper, and work just as good. I would refill mine 5-6 times before I had to replace them.
 
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Old Nov 15, 2004 | 01:37 PM
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> Maybe I should just buy a new printer

It is hard to go wrong buying a HP, especially a new one. I use to print 10,000 pages at one time, using refilled cartridges on my HP1200c and HP1600c. Sometimes feature/price wise they might not seem like a good deal compared to other printers, until you have owned them for two years and the other printer is a piece of junk.

The reason HP dominates the printer market is because they are both reliable AND inexpensive. Sure, they make their money on the consumables like everyone else, but, the nozzles and inks are superior, imo, compared to the other OEMS and the only one that comes close is Epson. Though the print head in many Epson printers cost way more then what you can buy the printer off the shelf at Target etc..
 
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Old Nov 16, 2004 | 04:17 AM
  #13  
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I am in the imaging industry, which used to be the copier business, so I am somewhat of an expert on this subject.
Ink jet printers are junk. They are cheap or free to initially obtain but for a very good reason. The cost of ownership on them is phenomenal. The theory is to "give away the razor & sell the baldes".
If you could buy a specially designed new truck for say, $200.00 with the only condition being that it took special fuel that you had to buy from the dealer at $100.00 / gallon, how many would be fool enough to do it? Nobody.
The exact same theory is at work here with the cheap printers. You hit the print command on the inkjets & you're paying 15 - 30 cents per page. A decent laser printer would cost around 4-5 cents, a commercial grade all-in one is under 1 cent.
The only problem is that you can't buy a commercial grade printer from K-mart, Staples, or the other giants. They are usually only available from office machine dealers. This scares people because "it costs so much".
Quality doesn't cost, it pays.
 
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Old Nov 16, 2004 | 05:44 PM
  #14  
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Originally Posted by budthedog
The exact same theory is at work here with the cheap printers. You hit the print command on the inkjets & you're paying 15 - 30 cents per page. A decent laser printer would cost around 4-5 cents, a commercial grade all-in one is under 1 cent.
The only problem is that you can't buy a commercial grade printer from K-mart, Staples, or the other giants. They are usually only available from office machine dealers. This scares people because "it costs so much".
Quality doesn't cost, it pays.
Thats why I run both. You dont even have to spend lots on a laser printer unless you go color.
 
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