Picked up NEW black 6.0 crew cab 04' pick-up truck last Friday evening. Dealer had truck shipped in from another dealer out of state. This was a hard truck to find. Picked up truck shortly before dusk and looked truck over. The next day I washed and dried the truck and in the sun light I noticed a ton of swirls and light scratches all over the truck. Took truck to dealer Wednesday for a wash, wax and light buff job. The truck lookes horrible. It looks no better and actually may look worse where the buffer has ran. I express my dissatisfaction with the truck. Dealer said they want to work on the truck for a whole day. I am concerned that the this truck will never look like a new truck should. I got 2nd and 3rd opinions from guys in the business and they all agree that the truck looks terrible in direct light. What would you do? I want to return the truck, but not sure if that is an option. I am going to contact the dealer this weekend and express my disappointment. Any input would be appreciated.
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I have an Oxford White truck. I drove it off road between mesquite trees. I call it "mesquite pinstriping". It is a real 4WD. You might call it charcoal swirl.

 

take your truck to a good detail shop and see what they say. ask around to find a good detail shop, and it will take a while to remove bad swirl marks. they will need to go over your truck a couple of times to remove the marks.
as to your dealer, go in and talk to them, dont get mad, and explain you want your truck to look good, not with swirl marks and scratches all over. let us know what happens too.

 

I had not only swirls but scratches and a bud with North Texas Powerstrokes made it look BETTER than new:

Had some scratches on the Black Ex....
had a SERIOUS ding on the front painted bumper where I decided to push a sign post down in a parking lot,
and had a REAL scratch in the drivers side cargo door....
At Dyno Day, He and I were talking and I recalled he did that kind of stuff so asked him to look at it to see if he could fix it....

He ran around it while it was tied down on the dyno and said, sure !!!

So he came out to the house with his toys...
I was mainly worried about the cargo door and this guy finds all kinds of things to fix that I didn't even know I had !
look close at the cargo door before and after pics & the front bumper that you can't tell was hurt now --> http://www.ford-trucks.com/user_gall...&albumid=10392

And the side door where he thought where a ball had hit...
Guess what bud, it was an EGG !!!
I recall having it parked out front and finding Egg all down the side !

In no time at all he had my Ex's bruises looked BETTER than new !
MUCH appreciated

(Why didn't I have you look at the wife's lincoln LS while you were here) ?
I've been near it, so it is scratched as well ! (but I can't tell her til I get it fixed !!! )

Members if you want your truck looking GOOD - look into Maverick paint repair and a little time with it ! Your truck will love you for it !

www.themav.biz, and select the Maverick Restyling and Reconditioning logo.

 

We cal em Arizona racing stripes.

I have a black 04 with some swirls on left rear quarter. I had the dealer take off the decals that came on the harley edition and then my salesman took it through the carwash with my free carwash coupon without telling me. Thanks cheapskate!

The bristled brushes on the sides of the wash are the culprits. DO NOT take your black truck or any clearcoated vehicle through these types of washes! Wash it yourself or have it hand washed. The superduty is too wide and the brushes put much more force on the paint than it would a Ford focus.

Your situation sounds like the dealers problem the buffing should help but all they are really doing for you is thinning the factory paint for you prematurely. Sounds like a bum deal!

 

sure has taken some fun out buy a awesome truck

 

Do not trust the dealers "detailers" unless it is a HUGE dealership with a full time detailer. Obviously your dealers "detailer" has no clue what he is doing or what he is looking for. He is just some chump operating a pressure washer.
Dark vehicles are the notorious for showing swirls. Swirls are basically scratches caused by washing or bufiing. To get rid of them the detailer needs to use a swirl removal compound with a foam buffing pad.
Take it to a good detail shop, get a quote, and take that quote to the dealer.
And next time don't buy a black truck.
They look real nice at dusk, but they are a PITA to keep looking that way.

 

Sunday Truck....the black color is the reason I traded for an oxford white! It sure was pretty when it was clean but I live in the country and I honestly believe that if I could have picked the truck up and carried it in my arms the 3 mile of sand and gravel road that I need to travel on to get home, it would have looked awful! I tried driving REAL slow (which looked real stupid) but it just didn't help.

Mine had swirls in it also. A friend of mine who does detail work spent the better part of a day going over it 3 times with different compounds and got 90% of them out. Cost me $100 but I though it was well worth it.

 

You slipped by me.....sorry!

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AMEN TO THIS!!!!!!!



Watch the dealer!!!!! They will put the stick of butter to you in a heart beat and tell you that you have a beautiful truck and that they dont know what you are complaining about. I had that happen after the dealer took my 03' CC through their automated car wash and put a ton of scratch's down the side of my truck. It looked like you had aimed the truck at forest of pine trees, floored the acc, and dropped it in gear and through the wood you would go.

It took 3 weeks there after it had already been there for 4 weeks on repairs and it stilll wasn't right.


GOOD LUCK!!!



PSDboy

 

The oddest way of saying ...well you know what..............I have ever read

 

0-Shucks Marks....

They are the absolute worst thing that can happen to a vehicle short of actually wrecking it in my opinion. I use to detail concourse car collections during the summer for fun. There are several things that can be done, of course none of them will guarantee a 100% removal. Without being there to see how deep they are, I would suggest having a local high-end detail or performance shop try and dull the edges of your swirls with a foam pad (NOT a fabric pad) and a high quality extremely light abrasive compound. Meguiars makes a very nice product in their Professional line, I believe it's number 9. I personally have the best reults be it with a finish, or scratch repair using products from a company called Zaino Brothers. The companies use two entirely different approaches to reduce the visibility of swirls. Meguairs uses a rather light abrasive in their swirl "remover" and attempts to effectively grind off the sharp edge of the swirl. In doing so it reduces the amount of light reflected so it basically appears to the eye that it was never there. Zaino Brothers, uses a method by which rather than removing some cc (cleat coat) they effetively attempt to bridge the scratch with extremely long strands of polymer to reduce the amount of light refracted. The benefit of the Zaino Z-5 approach is there is there NO abrasives, so it is much easier on your paint. I find most swirls can be covered in 3 hand applied coats, you may also reduce the amount of time by using a foam paded "dual action" buffer. Please note this type of device is very very different form an orbital buffer. The dual action moves the pad in a circular motion as well as up and down, there by eliminating the chance of burning your paint. I would still recommend doing it by hand. I only use a machine if all other attempts have failed. If nothing else, just by using the Zaino product you will end up with a paint that looks 10 miles deep. If you ever wonder why "real" show cars have a reflection that goes as far as you want to look into the paint, is because of the elongated polymer strands used by companies like Zaino. These products make deep colors look amazing. You should look at their website and see how deep the reflection gets. www.zainostore.com I hope this helps.

Best of Luck,
Corey

Let us know what happens....

 

Very informative Cory........great write up

 

Gee, you guys are making me want to go out and wash my truck.....

 

appreiate the info took truck to dealer today, salesmanager inisits on taking it for a day.I came close to "WAXING" him today when he said i may never be pleased. paid 38000 for a NEW truck and this is his commmet.told him bring back my 02 i traded the one with 1/5 of the marks as the NEW one. owner of dealership is to call me on monday. guess i should start # the chapters of this one