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Old Oct 30, 2004 | 11:20 PM
  #16  
Racecarhauler's Avatar
Racecarhauler
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Joined: Jul 2003
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From: Virginia Beach
OK, I WON'T be using ISGETT Distributors again.

When I called them up to ship two cases to my residence, it didn't seem they were prepared for phone orders nor shipping, but we got past that and I made clear that I was interested in their $29.99 a case of 12 quart pricing and promptly explained I would like two cases.

They agreed to the sale and shipped the two cases to my residence in Virginia Beach - that's where the trouble began.

I got the invoice out to reveal that they charged me $41 per case, $6.xx in TAX (they're in N.C. - I'm in Va.) ...what I was comfortable with was the $19 in shipping charges...do the math though - $107.xx!!

I called them to ask what was going on and the guy helping me said they must've made a mistake and would look into it...I later received a voicemail explaining that the website pricing was THEIR COST - and that they would correct the billing to $34.95 a case and no state tax.

OK, so that's a partial resolution that I can live with, but it took TWO phone calls to get things straight...which was a bit irritating.

The cost did workout to less than $4 a quart, but I can get it at my local Dealership for less than $4 a quart as well - so...next time I'll take the path of least resistance!

FWIW, I have been able to source ALL of the filters, except for the transmission spin-on filter at Autozone here locally. The oil filter and both fuel filters are available from them, they are Motorcraft products at a fraction of the cost when compared to dealership prices - which is nice, considering that I have now spent a small fortune maintaining this pig!

Oh well, unless there's better advice than the Fordzilla article that Tim highlighted - guess I'll be getting back to you in regards to how my transmission FLUSH went...I'm guessing it might get messy?
 
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