Am I wrong here?
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Freshman User
Joined: Apr 2004
Posts: 34
Likes: 0
From: Staten Island, NY
Am I wrong here?
I'm a little angry with my dealer service dept. I went in for my first oil change. When I went to the service desk to place my order I asked the service writer if the tech could install my fumoto valve instead of the regular drain plug. Also to fill the sample container from blackstone. No problem. I figured the price would be around 70 bucks. Which it was. After I got home I checked the receipt just to see the breakdown of services and I was shocked to see that they charged me $26.00 to install the valve and to get the oil sample. I know I should have checked it at the shop but it was right where I thought it would be. I also had my 1 and my 2 y/old w/ me. Is this standard or should I call the shop and demand that 26 bucks back. I mean the guy had to replace the plug anyway.
Cargo Master
Joined: Jun 2003
Posts: 2,203
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From: Carlsbad, California
I agree, that's pretty stinky of them. I could see perhaps some surcharge for taking the sample, but for screwing in the valve in place of the drain plug - come on, that's not right.
Senior User
Joined: Aug 2004
Posts: 108
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From: Spokane WA.
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Postmaster
Joined: Aug 2003
Posts: 4,483
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From: Central Texas
ALWAYS ask about the price first! I just bought a set of tires for my trailer. 32 bucks each. OK I say. I come pick them up, they want 93 bucks. I say WHAT? they said oh yeah. 32 for tires, tax, disposal of old tire fee, stem and valve and 7 bucks each for balance. The guy said should have asked first. But then he dropped the balance fee to make peace. I was hacked, at myself because he was right.
deed you go to arkinsaw publik skool?? I deed and I speel just like U 
the partsman
at the dealer.