Bad Customer Service
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Bad Customer Service
Has any one Ever used Muscle Motors Or Granatelli Motor Sports to order parts? I ordered a 75mm mass air flow sensor with cold air tuning. I finally got it 2 months later I installed it and it wouldn't work. My check engine light came on and it slowed my 1/4 mile time 2 seconds. I called in and I heard everything from it was my car or I would just have to buy another one, to every one blaming everyone else, and being rude to me. Finally, 2 weeks later, I took it to Ford and paid them $80.00 to tell me it was the wrong part. I needed a 6 pin and I was only sent a 4 pin. Also, I ordered it with cold air induction and I was sent a stock one so I called back in and was told to send it in for warranty. I had to pay the shipping. I sent it priority, I got the conformation that they recieved it. so I called again. I was told they finally ordered it 2 weeks later and that they should get it in around 7 to 10 days later and then mail it off to me and it will take another 7 to 10 days. I also ordered a K&N FIPK intake system and was told it would take 4 or 5 days. 7 days later I called and was told it had never been ordered. And that it was back ordered from K&N for 3 months but no one bothered contacted me. When I said I would never use them again I was told that they didn't care. :fire:
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Go Aweigh2452
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Sep 30, 2003 07:14 PM
