Ken,
Installed chip 3-26-04. I drove it 4 or 5 times over the weekend, totaling 40 miles (never over 45mph, cause of local speed limits). I started it this morning, to go to work (finally on an open road) and it stalled out after 30 seconds, restarted it & it stalled after 30 seconds. I switched to stock and it ran fine. Got to work and turned off engine, flipped switch back to performance and started it. I let it run a couple of minutes and it did not stall. Any idea what this might be about? 1,300 miles on 2004 V10 auto. Any help would be appreciated.

 

Give us a call at 770-918-8400 and we'll go over this. I'm desperately playing catchup right now on the forums and need to spread the load with the Motorhaven's phone support staff.

 

Thanks Ken, I'll give y'all a call today. Keep on truckin'

 

make sure chip is in j-3 slot TIGHT!

 

openclasspro, its very tight, especially after putting the compter back in its case and then back in the mounting bracket.
Talked to Motorhaven, they said it may be a cold weather chip and a replacement is on the way. I wonder what to expect next winter? What is the difference in the two chips?

 

A cold weather chip??? What the hell is that??? I think you're getting stroked.

 

"Cold weather chip" means that a small number of the chip boards that have an IC's that has a signal timing issue in some Fords at lowers. When the Delta chip switch was first introduced the problem did not manifest itself for months until it got cold. Suddenly, we started getting calls from a small number of customers months later saying they had problems. Diablo had to work with a Canadian dealer, and us. It happened in a very small number of vehicles (we personally only saw it in Rangers and a few late 90s Powerstrokes). Our company vehicle was one of them which turned out to be a good thing because we helped to resolve the problem. Diablo tried programming around it, didn't work. What was weird was that we could freeze the chip and it wouldn't happen. We could freeze computer and it wouldn't happen. But try starting up on a cold day and it would. It was finally tracked down to an IC. Diablo went to a different source (sort of like buying memory from Corsair or Samsung, both work in your computer but one may be more trouble free than the other) and the problem went away for a long time and we replaced the Diablo modules for the customers having the problem. Funny thing is it happened with a few Superchips modules around that time as well...

Fast forward to the future.... no problems reported for a very, very long time. Until now, out of a couple thousand since then we've seen 2-3 cold start chips. Looks like Diablo's source either changed the manufacturing process, outsourcing the ICs.... who knows. They are aware of the issue and the chips are being swapped out. You can count on Diablo, and us, to swap out any problem module. The guarantee is a lifetime guarantee to the original purchaser.

LilABlackCoupe.... why the need for the remark about us? Nothing worse than someone who knows zilch about a topic inserting their crass remarks. Did someone cut you off in traffic tonight or something?

 

Ken,
Thanks for the explaination. I was contemplating keeping original chip, just because I don't care for working in the cramp spaces (yeah, I got big uncoordinated hands), I'll do the swap in the next couple of days (when it stops rain'n) and send the original back, ASAP. Even if I kept the original, I would feel liked I am getting STOKED not stroked. Thanks again Ken. Keep on truckin'.