Need some information here folks.

Last weekend my 4 wheel drive failed in the snow. I had to be pushed out by a GMC and pulled by a Chevy to get out. Then I had to listem to these guys break my B!@#z all weekend. They asked me if the 4 wheel drive option on a ford is a tow strap and a shovel. To be honest I would have said the same to them..hahaha.

Anyway I took it to the dealer on Wed. Told them about the problem. I also got trailer mirrors for Christmas and had them installed. I called the dealer at the end of the day and they said mirrors are on and the 4 wheel drive is "normal".

I went flying down to the dealer to speak to the mechanic. He came out to meet me and I was shocked to see he looked like he just hit puberty. Not that I am an old-timer at 36.

We get in the truck so I can re-create the problem and I ask him if the hubs are locked already. He said..I don't know?? We hop out and lock the hubs. I pull the shift and sure enough we get a god awful grind and thump sound on each and every turn. He looks at me and said...wow it didn't do that before!!! Well it would have dumb a$$ if you locked the hubs!!!! 1 DAY WASTED.

Today after a full day of diagnosis I get a call saying they finally determined the problem to be a bearing set on the right front side. He said its a big job but they hope to have it finished tomorrow (Friday).

What does this dignosis really mean? Whats involved here and is this truck going to be right after they are done.?

Check the sig. Its a brand new truck with 23,000 miles on it and very little use of 4x4. I do not off road intenionally with this. I do however spend much of the winter in NH. Plenty of snow and dirt roads.

Thanks for the info.

Tom

 

Well you are going to have to be more specific..Bearing set. I know every part in there but not that one. I'll bet when you get it back it will be fine. Just make sure next time you have your truck to the dealer talk to them saying you want an experienced mechanic work on your truck.. I demand it when I go to the dealer which is rare..Let us know what they did, save all papers and remember who you talk to...

 

Good information. When I get the paperwork on the truck I will post it and maybe you can do a little Crime Scene Investigation on it and give me your thoughts.

 

Well after 4 days in the shop it was determined that the transfer case was trashed on my truck. A new one is on order. All under warranty. Just the inconvience of having to drive a toyota corolla for another 2 days.

 

Was this an ESOF transfercase?
Get them to be specific on what happened ?

All curious minds want to know!!!!

Rich

 

I have my truck back finally. I do not have any detailed information on why the transfer case failed since talking to the service manager was next to useless. I am not sure he knows where the key goes.

The paperwork did not really detail what was found. All I know is that some service bullitins were taken care of, new hubs installed, and a brand new transfer case was installed.

Sorry for the lack of info.