Help! Need a new engine??
What exactly was the sound?
I've called a few places, and here are my choices now: Reman for $3700 (Ford), $3000 (NECO), or $2445 (JASPER); rebuild for $2300; repair for $1800 or $1500. I think I need to decide if I'm going to keep it or not in order to decide which to go with.
Warranties on the remans are: For the $3700 - a 3-year, 36,000 mile; for the $3,000 - a 5-year, 100,000 mile warranty; for the $2445 - a 3-year 75,000 mile. The $3700 reman is pretty much out of the picture. The $3000 includes pick up and delivery which saves me about $150.
Last edited by FordF1504WD; Dec 18, 2003 at 09:53 AM.
The $2445 3 year 75,000 sound like a winner to me, jasper is pretty well known, I have heard bad things but more good. These include installation, correct?
Or you could look at it like this, if you repaired it for $1800 and it lasted a year it would still be worth it as compared to a cheap car payment of $200/month, which might be hard to find on a solid, clean 1994 truck. Thats how I see it anyway. later and good luck
Last edited by jwtaylor; Dec 18, 2003 at 12:07 PM.
Ford Trucks for Ford Truck Enthusiasts
This forum caught my eye, as my son's FordF150/2wd just blew and froze up, too, just 32 miles after a Jiffy Lube oil change in Oak Harbor, Wa. I've checked out NECO's price for him (he's in Navy, no internet access), but when I went searching for some more info on their reputation and such, I've found some bad things about them. Hmmm...trying to post here to see if there's any good. I especially don't like the time they seem to have it in the shop...sometimes months more than what the customers were told. Hmmm...
Although I've had to be gentle with the engine over its first 600 miles (which I just met yesterday), so far it seems very solid. I'm disappointed with a couple of things, however.
First, I had to have my vehicle towed twice; once on my own, and once through NECO. Now I've noticed that both bumpers are very slightly bent upwards, but because I wasn't able to observe either hook-up, I have no idea who did what. So BE THERE WHEN IT'S TOWED!
Second, the tow truck company was a nightmare. They are also contracted out, and I know they are getting well under the going rate, so they're probably not very anxious to do tows for them (towing to the shop is included in the price). They put me off for several hours, but kept telling me they were on their way. I think this was because they knew I was safe at home and my truck was some place else, so they knew I wasn't "waiting" per se on them. If it's sitting at your house, who cares?
Third, I seemed to have a billing discrepancy and getting to the bottom of it was mildly difficult. In the end, it turned out that there was not a discrepancy - it was just difficult to figure that out because of the way the receipts were written. You will get two receipts, one from NECO and one from the shop that does the install. Or at least you should.
Fourth, I STILL have not received a hard copy of the receipt from NECO. I've called about it several times, and the last time I called (February 13), I was told that it was being mailed THAT DAY. I insisted that they fax a copy to me as well, and the faxed one came immediately, but I STILL have not received the hard copy. I will take up that issue on the customer satisfaction survey I have yet to fill out and return. On the other hand, they had no problem sending out warranty papers.
Fifth, there is now a very small dent on one of the "bed rails" that wasn't there before about the size of half a penny. When I pointed it out to the contracted shop, of course, they had no idea how it got there. The shop itself was kind of a dump, so it wouldn't surprise me if someone there was irresponsible and tapped the engine against it as they were moving it in or out of the garage bay, but who knows. It seems that the install was under the going rate as well, so NECO probably tells these shops, "This is what we'll pay you to do the installs, take it or leave it." Incidentally, my shop had no BBB rating.
As for completion time, it was delivered to their shop late at night, well after hours (thanks to the towing company), on Dec. 19 (a Friday). The following Monday, the 22nd, they informed me of the few extra recommended parts (2 motor mounts, platinum plugs, water pump (had never been replaced during 107,000 miles), cap, rotor, wires, and upper and lower radiator hoses - I okayed everything but the upper radiator hose because I had just changed it two month prior). So that would SEEM to indicate that the old engine had been removed already. I can't recall exactly when I was told it would be ready because I was in no hurry since I had another vehicle, and it was over the holidays, so I can't beat them up over that at all. In fact, they insisted that it be ready before I could even pick it up, so perhaps they are addressing that issue.
If I had it to do over again, although the warranty on the Jasper engine wasn't as good, I would probably try them out since it was $500 less, and their shop was much closer to my house. On the other hand, I might use NECO again if their shop was closest, but I would have it done at a time when I could be much more attentive. For instance, I would make sure I could be there when my vehcile was being hooked up and maybe even unhooked from the tow truck (probably a good idea regardless of who does the job). I would pick it up on THE day it was ready so it would be in my safe posession rather than their contracted shop's.
For what it's worth, I checked the BBB beforehand as well. One NECO business had some negitives, but the one I dealt with had a positive rating. Look up "NECO engine" as opposed to "NECO engines". I dealt with the one under "NECO engine" in Manchester. Good luck.
Last edited by FordF1504WD; Feb 24, 2004 at 06:57 PM.
Keep this forum posted, if you would, of any further developments. Especially if you have to exercise your warranty. People mostly post the bad stuff, so, of course, that's the end of it I've seen online...though then there were a few positive notes from others to disagree with the original complaint.
Thanks so much for all the info. Hope everything goes well.



