It might be gouging but when they got you by the short and curly....well then, don't pay the bill and see how it turns out while they have your truck.

 

Not if you don't have them do the repair to begin with.
Any good diesel pickup shop can do the DCR fuel system kit for less than 10K and you get the better pump in the process.

 

Very sorry to hear about your truck. No matter the make, a 6 year old 270k truck (even with an extended warranty) isn’t going to cover 270k. Were you using a fuel lubricity additive?

 

The CP4 recall isn't a recall for the pump. It is a recall to change programming on the PCM that is supposed to affect the pump. Question - the recall was issued in January of 2025. Did you have the recall performed?

In your case, the fuel pump itself finally failed and trashed the fuel system - and you are out of warranty. How exactly is Ford at fault for your problem? You stated your truck has 270,000 miles on it. I can't believe anyone would reasonably expect a manufacturer to warranty a repair for something that is 170,000 miles past its warranty period.

And good luck with Dodge. Ask folks on the RAM forums how those new hydraulic lifter Cummins engines are doing. No manufacturer is immune to problems.

 

this is why I installed an s&s dpk as soon as I got home with my new truck.

 

I don't think the recall applies to all CP4's, just the ones made during the time that they were parking them in the grass lots while waiting to finish them. They filled them with biodiesel and left them sitting and deposits formed. I thought the recall was simply a software update that corrected for this somehow?

And yeah, 270k miles... that's way out of warranty and I would expect any repair to be on the owner at this point. If it's at the dealership, go get it and take it to a diesel shop and get a DCR. Ford isn't touching that without payment.

 

270,000 miles?!?!? And you think ford should cover this repair at 270k on the clock.

I'm with ford on this one. Its not like its close to end if warranty. It's a worn out truck. Time for a new purchase

 

I think we are entering the age and mileage slot on these older trucks where these CP4's will be failing more often. My '17 is nine years old and 90k miles, so last week I installed a DCR, $2500 plus my labor and time, but I feel a whole lot better now that its done.

 

I new something was fishy here... LOL

 

I don't know where you guys are getting that the OP has 270K miles on and is looking for warranty repair.
He has ONLY been talking about the recall and ford pausing that.
Recall is for a safety issue, has ZERO to do with warranty.

Now, maybe some of you guys are confusing the OP's truck with mine, that has 274,000 miles on it.
Mine had the CP4 replaced at 115,000 miles under an extended diesel care warranty.
So, get the facts straight!

 

Facts presented....

 

the OP truck has 270,000 miles he stated that above. At what point do we say you purchased a truck and it's lived it's expected life span. You can't keep ford on the hook forever on these. Stuff fails everyday and thus one went for a long time. Time to roll the Pennie's and pay the repair or buy a new truck.

 

This is false. It's a tiresome arguement that isn't even close to true. Now what's true? If you install an aftermarket component that causes damage to a component that is covered under the warranty, the OEM can deny warranty on that component. Note that they must prove that component caused it. In these cases, it is usually the dealership trying to deny the claim and not the OEM who really has no idea you've installed an aftermarket part. And, in most of these cases the dealer would be 100% wrong. Somehwhere in the tech training chain, they've all been taught erroneously that aftermarket means no warranty.

If this ever happens to you, tell them you want to talk to the OEM field rep. If the field rep still doesn't cover it and has not provided proof of their assumption that it was caused by an aftermarket part, you just get a lawyer. If the price of the repair does not exceed small claims court limits, you take them to small claims court. Why? Because once you take them to court (small claims or otherwise), they actually have to prove it. NOT just say it, but show actual proof.

Now here is the dirty secret that OEMs don't want you to know; it's almost impossible to prove in most cases. I was a field rep calling on dealers for nearly 6 of my 10 years at Ford. I never denied warranty for aftermarket parts. Not once. Why, because it usually isn't the problem and if it is, it costs most to prove it in court than to just pay the damn bill. In my experience it would be almost impossible to prove adding a secondary filtering system caused a problem with your existing fuel system.

yeah, yeah, I know, everybody has a story of being denied warranty. In about 99.99% of those cases, you are only hearing what the person denied warranty wants you to hear.

 

The original statement was from a dealer. Your talikng a diesel shop.

I'm glad that when we all breakdown pulling a load it's in front of that good diesel shop.

 

What recall? Ford has replaced failed cp4’s while under warranty, but I’ve never heard of ford issuing a recall on the cp4.
https://static.nhtsa.gov/odi/rcl/202...4V957-5400.pdf

Recall 24S78 has nothing to do with repairing a failed cp4, it’s a programming change. Ford has been steadfast in it’s opinion the pump is fine and biodiesel deposits or other contaminants is the problem. I’m surprised it hasn’t ended up in court, but I’m afraid until it does if you are out of warranty you are out of luck, and why so many have installed DPK’s, DCR’s, and use lubricity additives.

I use an additive, I also improved fuel filtration/water removal to get me through the warranty, but a DCR is in my future the second the extended warranty is up.