I had a 2022 F350 Platium tremor with 36k on it. Truck was struggling to start, not bad but maybe an extra turn. Got a water in fuel light that went away. Couple days later I got a CEL with reduced power warning.
I take it into a dealership and they say contaminated fuel. Need to replace the entire system . $17k
I call my insurance and they pull a sample and have it analysed by a forensic company. They stated fuel is up to par but has some small rust particles in it indicative of a pump failure and denied my claim.
Ford is saying its the fuel. When they pulled a sample from the tank it looked cloudy, but no seperation.

Took it to a second dealership and they suggested to flush the system and clear the codes. Pump code came back after 30 min drive. So insurance won't cover it and ford says its not a mechanical failure due to bad fuel. So I am screwed!!
I am truley disapointed on the quality of my 2022. My 2018 was much better built w/ zero issues!! Before this fuel issue it was sensors going out left and right.

 

you got bad fuel and therefore it is not fords fault. It is the fault of where you got the fuel.

any chance you have the receipt? Why in the world did you not pull over and drain the separator and have a look for continued driving?

Look into a DCR HPFP as a replacement. Also since it is on your dime, look around for someone that does this type of work and see if you can get a better deal.

You will need injectors, filters, hpfp flushing of lines and the tank. there is more but that is the basics.

 

Sorry for your dilemma...

This is such a kit that Scott mentioned...

https://www.injectorsdirect.com/prod...rstroke%20Kits

Not cheap at all plus labor... Probably looking at 10k minimum depending on who does the install...

You have two options... Install a S&S DPK with the CP4, the cheaper option below...

https://ssdiesel.com/product/ford-6-...pass-kit-2011/

Dealer page:

https://ssdiesel.com/dealers/

OR

Install an S&S DCR pump instead.... More $$$

https://ssdiesel.com/dcr/


Good luck with THIS.

 

Yes…this happens and sorry it happened to you


nothing is salvable in the fuel system so you will need all new parts.

the work is not rocket science and a smart desiel mechanic can pull it off.

hardest part is programming the pcm with new injector codes .

where are you located .


I would recommend you edit your title and add “ford 6.7 cp4” so that the ford forum monitors offer to take this problem off line and maybe help you .

 

I can tell you from experience that 17K is outrageously high for the fuel system replacement, twice as much as mine would have been were I to have paid for it out of pocket, so that dealer is screwing you over.
Dealer that did mine told me right at $8600.
Most of the time, you hear people saying 10K at most for this service.

 

so where are you at?

Southern AZ I can recommend.

 

yes

…………..

 

I thought the water separation system was the protection from contaminated fuel?

There was so much water in the system it smoked the pump and yet the WIF light did not stay on and insurance says the fuel is within spec? B.S.

Another smoke up their 🫏 job well done by Ford.

 

Again, this is a fuel supplier issue. Don't get fuel there again.

Agree the light should have stayed on.

An independent test of the fuel maybe needed. My insurance will cover this I have Geico. Who do you have?

the CP4 is very vulnerable. My CP4 at 64K miles is great shape. I just switched it out for a DCR for this very reason.

 

I believe it says in the factory manual to drain the water separator/primary filter once a month.

This could have been the case of buying water laden fuel over time, it filled up the water compartment at the bottom of the new filter housings of the Alumina Duty trucks and some got through to the CP4...

I agree the WIF light should have stayed illuminated... But when it first came on, the owner should have drained the primary filter housing to check and see.

The second gen primary filter housing is a lot larger than the original DFCM housing (primary pump/fuel filter/water separator) of my gen truck. IMO, as a whole the DFCM does a good job, as many shops have told me when making calls and shopping (getting prices) for an Air Dog. Pondering this, and I'm not saying I'm correct, there had to be a reason that Ford went to a larger primary filter/water separator/housing... Think more water separation capabilities...

Or it could have been one fill up that had massive amounts of water in it... Who knows?

I run K100D without fail to help protect my fuel system from moisture and add lubricity for the CP4. I feel for the OP, no doubt. A schitty situation to be in... All I know is if that were my truck, I'd be getting an S&S Gen 2.1 DPK kit installed with the new fuel system... I wish him luck on this.

If the fuel was cloudy, it sounds like there was a water emulsion in it from being agitated and mixed up while driving. But at one point would fall out of suspension and settle on the bottom of the tank.

 

I was having so many sensor issues I thought it was just another one going out.
I picked it up from the dealership after they had it over a month trying to repair back-up sensors. I had them service it as well. I filled it up that same day and a couple days I had all the fuel issues.

When I filed the claim I also had to file with the state of Texas so they could go and pull samples from the gas station. Nothing was wrong with the fuel. I attached the report from the samples that were taked.

 

And did you try again with fiird and insurance?

 

Yes sir!!! Insurance said that they can't do anything unless Ford provides proof that the fuel is contimanted, which they can't. Ford keeps saying error codes is saying it is contiminated but won't test the fuel.

Just a crappy spot!

 

Have you verified that Ford is actually saying that? Or is it the dealer that is saying it? There is a video on YouTube where the guy's fuel system died and the dealer said it was water and that Ford wouldn't warranty it. Turns out, the dealer never talked to Ford.

 

@lbello493 U&nless there is a factory rep at the dealer, the only thing Ford coporate knows is what the dealer tells them. It is likely too late for this, but DEMAND to be there and have them show you the sample of bad fuel from YOUR vehicle. Put the burden of proof on them.

Also, $17,000??? Tell them that if they will not warranty it, they will not get the work. And also if you have to pay, have the installer install a DCR pump rather than the CP4, or DIY if you have the time, ability and tools. The DCR is not such a fragile POS as the CP4.