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2023 Screen keeps getting stuck

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Old Sep 20, 2023 | 04:46 PM
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From: Cecil, PA
2023 Screen keeps getting stuck

Every so often when I start driving a random message will get stuck on my screen. No matter what I do it won't go away. Anyone else have this happening to them? This is what popped up on my way home from work today. Very annoying.



 
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Old Sep 20, 2023 | 05:03 PM
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Originally Posted by fragmag
Every so often when I start driving a random message will get stuck on my screen. No matter what I do it won't go away. Anyone else have this happening to them? This is what popped up on my way home from work today. Very annoying.
Yep. This happened before a 2 hour trip and it was on the whole time. Super annoying.
 
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Old Sep 20, 2023 | 06:11 PM
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Hold Power and FF button at same time for 7-10 seconds.
 
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Old Sep 20, 2023 | 06:37 PM
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Originally Posted by srkr
Hold Power and FF button at same time for 7-10 seconds.
Does this work for the digital dash too? I thought it was for when the infotainment screen goes haywire.
 
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Old Sep 21, 2023 | 03:27 AM
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“FF button”???


Originally Posted by srkr
Hold Power and FF button at same time for 7-10 seconds.
 
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Old Sep 21, 2023 | 05:41 AM
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Originally Posted by fragmag
Every so often when I start driving a random message will get stuck on my screen. No matter what I do it won't go away. Anyone else have this happening to them? This is what popped up on my way home from work today. Very annoying.


IME, that message should only pop up when you're in accessory mode... ignition ON, engine not started. Definitely not right.

Originally Posted by Fox-BLUE1
Yep. This happened before a 2 hour trip and it was on the whole time. Super annoying.
For either of you, did an engine/truck shutdown and restart not correct the issues?
 
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Old Sep 21, 2023 | 07:23 AM
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Originally Posted by kry226
For either of you, did an engine/truck shutdown and restart not correct the issues?
It did. It’s only happened a few times since I picked the truck up in late April.
 
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Old Sep 21, 2023 | 07:28 AM
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Yes, that makes the issue go away. Just sucks when you start driving and look down and notice it. Then you need to pull over and restart. I'm wondering if the new recall for the soldering issue will fix this.
 
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Old Sep 22, 2023 | 09:28 AM
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Originally Posted by srkr
Hold Power and FF button at same time for 7-10 seconds.
That works for the Sync screen... I actually had to do that yesterday for the first time. I don't think it affects the instrument display, however... mine did not reset as part of the Sync reboot.
 
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Old Oct 31, 2023 | 10:25 PM
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I had this happen tonight on my 2023. I was unable to clear the message by hitting “ok” or any other buttons. Didn’t impact operating the truck, just annoying and not able to scroll through other screens.
 
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Old Nov 7, 2023 | 06:32 AM
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I find that a quick open and close door removes it.
 
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Old Nov 7, 2023 | 08:52 AM
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Originally Posted by JohnD333
“FF button”???
Haha - "fast forward" it's an old-school term that mainly applied to 8-tracks and cassettes ;-)
But, just like an iphone, if you hold the power button and the skip ahead button (the volume up button on the iphone), it performs a reset. I can't speak for Ford but in the 2020+ Nissan lineup, it resets the entire system, the center stack and the driver's display.
 
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