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Old Apr 17, 2022 | 04:16 AM
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Deleting Visitor Messages?

Any one know how to completely delete the numerous Visitor Messages I've received? There is a "soft delete" option but I'd rather free up any bandwidth or storage they're using---would like them totally removed.

TIA
 
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Old Apr 19, 2022 | 12:04 AM
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As far as I know it is:

- Select desired message(s)
- Under Moderation, select [Delete Messages]
- Click [Go]

I Senior Mod at another Internet Brands forum and it's the same there.
 
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Old Apr 19, 2022 | 04:00 AM
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Originally Posted by CathedralCub
As far as I know it is:

- Select desired message(s)
- Under Moderation, select [Delete Messages]
- Click [Go]
I Senior Mod at another Internet Brands forum and it's the same there.
I've tried that but its only a "soft delete" where just the message content is removed, the vestiges remain. My goal is completely clearing the folder of any and all conetent.

BTW thanks CC!
 
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Old Apr 19, 2022 | 11:25 PM
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You're welcome!

Sorry, meant to say that "Soft Delete" was the end result for me as well, and same on the other forum.
 
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Old Apr 20, 2022 | 03:38 AM
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Originally Posted by CathedralCub
You're welcome!

Sorry, meant to say that "Soft Delete" was the end result for me as well, and same on the other forum.
Well okay then---just wanted that folder to be completely empty.

Thanks again!

 
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Old Apr 20, 2022 | 07:21 PM
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Let me check something.....
 
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Old Apr 20, 2022 | 10:24 PM
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Originally Posted by 85e150
Let me check something.....
Drumroll please . . .

 
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Old Apr 21, 2022 | 04:16 AM
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Originally Posted by 85e150
Let me check something.....
Well whatever you checked seems to have done the trick---the Visitor Messages I was trying to delete have all disappeared now---thanks!
 
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Old Apr 21, 2022 | 11:10 PM
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Cool!

85e150, what did you do?
 
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Old Apr 21, 2022 | 11:48 PM
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Nothing. His messages still look the same to me, showing as deleted. No clean page. That might just be my view as a mod, not sure what JWA sees.

I tried to delete one of the already deleted, got the same results.

Waiting for some more feedback from the mod group.

 
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Old Apr 23, 2022 | 04:22 AM
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Might have been something temporary where I saw them completely gone---they're back now to be sure.

This isn't a big deal but would just like to have a way to permanently erase them either individually or all at one time. I'll be interested seeing what the Mod group has to say.

Thanks again!
 
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Old Apr 23, 2022 | 09:51 AM
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Don't mean to be a buttinsky but this is probably an item tailored to an admin. They have the software backend menu available where a moderator may not, I've owned and run a few forums over the years and that's what I remember about these type of things and for what ever it's worth, none of your visitor messages are missing. I can see all the text they left, not just the fact someone posted.
 
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Old Apr 24, 2022 | 05:25 AM
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Originally Posted by RLXXI
Don't mean to be a buttinsky but this is probably an item tailored to an admin. They have the software backend menu available where a moderator may not, I've owned and run a few forums over the years and that's what I remember about these type of things and for what ever it's worth, none of your visitor messages are missing. I can see all the text they left, not just the fact someone posted.
Thanks for the ideas RLXXI---might indeed be something to what you're saying.

Yeah the messages are not gone as I hoped to achieve, I just don't see the use in them remaining visible after years since they'd been posted.
 
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