Tow mirrors won’t extend

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Mar 16, 2022 | 04:17 PM

Umeuph

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Joined: Mar 2022

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Tow mirrors won’t extend

Hey all, I have a 22 platinum that I had the local dealership add tow mirrors to after purchase. Everything (BLIS, puddle lamps, power fold all test fine, haven’t yet tested auto dimming) seems to be working except I can’t get them to extend/retract. The truck isn’t throwing a code, and the dealership just took an identical interior switch from another truck to test the mirrors - with no success. Anyone have ideas or a similar situation? They’re going to call the helpline to address but hoping someone else can shed light as well. Thanks!

Mar 18, 2022 | 07:43 AM

GABAR

Lead Driver

Joined: Dec 2016

Posts: 5,650

Likes: 243

From: GA

If a switch was removed from another vehicle and the results were the same, it sounds like something in the mirrors are defective or the dealership screwed up something on the install.

If you purchased them from said dealer and paid for the install, they should figure it out.

Mar 18, 2022 | 10:24 AM

seventyseven250

Lead Driver

Joined: Jun 2005

Posts: 8,465

Likes: 725

From: Calgary Canada

If the dealership installed the parts, they are responsible for their function. Don't overthink this, troubleshooting is their job.

Mar 23, 2022 | 11:39 AM

Falcon67

Mountain Pass

Joined: Mar 2006

Posts: 207

Likes: 78

The tow mirrors we added to our XLT post purchase will not auto extend nor auto fold. There may not be harness power/control in the truck for it. You'd think on an Ultimate there would be. You'd also think you could/would get TOW MIRRORS with the Ultimate TOW PACKAGE lol. And not spend another $1600 to get them

Sep 29, 2023 | 11:17 PM

Sexy Beast 1976

2nd Gear

Joined: Aug 2017

Posts: 2

Likes: 0

From: Harker Heights

I'm having the same problems with my 21' King Ranch so I don't think it's the mirrors. Dealership technician says initially it was a update that messed up that mirror function but they still have not been able to figure out the fix. They are trying the switch swap but I don't think it's the switch in my opinion. My truck is going on day 3 at the dealership.

Dec 11, 2023 | 02:50 PM

Stinson1

Mountain Pass

Joined: Mar 2017

Posts: 211

Likes: 63

Quote:

Originally Posted by Sexy Beast 1976

When investigated this on my own truck back in 2017, I found there are two relays that are needed for the power telescope function to work. Some trim levels where not equipped these relays, or the wires populated to where the relays would be installed in the fuse box under the hood. When I found these missing relays on my 2017 Raptor, I had to live with manual operation of the telescoping feature. I am not sure if the 21+ trucks are the same, but I would suspect that they are.