Dealership Random Quality Control?
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Dealership Random Quality Control?
I was told by my dealer when asking if an ordered vehicle would be used for test drives or demos until the purchase was completed. Their response was no but they said the vehicles could be pulled for random quality control where it could be driven 10-20 miles. Does anyone know if this is a real thing or just a cover for the vehicle to be used for test driving? The lots are scarce right now so I would assume they would like having a vehicle people can check out to entice more orders. Thanks.
Lead Driver
Joined: May 2021
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From: Uh oh, CA
We were on a lot this past weekend looking at a Jeep. When we asked about test driving it they said we couldn’t because it was “in the process of being bought.” I’ve seen one other post that their trucks was actually on showroom floor while waiting for parts to come in for repairs, but that it was locked and really only for show… I don’t know, but I’ll be watching mine like a hawk and it won’t have much time to be shown once it hits my dealers lot!
Laughing Gas
Joined: Dec 2018
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From: NE OK
I was told by my dealer when asking if an ordered vehicle would be used for test drives or demos until the purchase was completed. Their response was no but they said the vehicles could be pulled for random quality control where it could be driven 10-20 miles. Does anyone know if this is a real thing or just a cover for the vehicle to be used for test driving? The lots are scarce right now so I would assume they would like having a vehicle people can check out to entice more orders. Thanks.
Fleet Mechanic
Joined: Jul 2008
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From: Southern Crescent
Some time ago Chrysler (remember them?) was sued for fraud because the factory would test drive certain cars, sometimes as far as 300 miles, but the mileage was not recorded on the odometer. Chrysler's argument was the warranty didn't start until delivery so why not set the odometer to zero? The judge disagreed. So they would test the cars and you got some paperwork explaining why there was mileage on your new car and you're getting extra warranty to make up for it.
As a former test engineer, if Ford (at the plant) wants to spend 20 miles looking for problems on my truck it's fine with me.
When I placed my order there was one other Super Duty on the lot, A Lariat F-350 CCSB diesel. It was a retail order. I got to look it over pretty good but was told I couldn't drive it. That might vary from dealer to dealer. Since I ordered a XLT 2wd 7.3 SCLB the experience would be so different as to be nearly irrelevant so that was fine by me. And I felt assured my truck would not be on any test drives. When it gets here it won't sit on the lot very long, anyway!
As a former test engineer, if Ford (at the plant) wants to spend 20 miles looking for problems on my truck it's fine with me.
When I placed my order there was one other Super Duty on the lot, A Lariat F-350 CCSB diesel. It was a retail order. I got to look it over pretty good but was told I couldn't drive it. That might vary from dealer to dealer. Since I ordered a XLT 2wd 7.3 SCLB the experience would be so different as to be nearly irrelevant so that was fine by me. And I felt assured my truck would not be on any test drives. When it gets here it won't sit on the lot very long, anyway!
Laughing Gas
Joined: Oct 2017
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From: Lansing MI
Yes, Quality Control test drives at the factory are a thing that does happen. Most cases I have seen of it, the vehicle is actually delivered with a slip of paper form the factory stating the length of the drive. A few years back there was a guy on this or another forum who posted a photo of the document asking about it.
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So that's the weird thing, they are stating the QC drive would be at the dealer and that is what I find shady. I totally get a QC drive at the factory and would welcome that as well, especially if there was documentation showing such a thing. Although I do agree something as much as 300 miles would be absurd.
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Lead Driver
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So that's the weird thing, they are stating the QC drive would be at the dealer and that is what I find shady. I totally get a QC drive at the factory and would welcome that as well, especially if there was documentation showing such a thing. Although I do agree something as much as 300 miles would be absurd.
Fleet Owner
Joined: Jan 2004
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From: Brentwood,CA
Well Ford does allow up to 1k miles on vehicles before they have to de considered dealer demo units. The warranty doesn't start until the first owner buys it. Just make sure the actual mileage is on the paperwork and the actual mileage was entered and shown in OASIS. It's very common to see warranty end mileage that is past 36k but under 37k.
There is also more guides on how to adjust for transit mileage http://www.fordservicecontent.com › ...MER ASSISTANCE
There is also more guides on how to adjust for transit mileage http://www.fordservicecontent.com › ...MER ASSISTANCE
Lead Driver
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Don't expect 0 miles on the clock. I think it would be hard to find anyone who has recieved their ordered super duty truck with 0 miles. I would expect most to have 5-20 miles when picked up, but none of those miles would be from test drives(customer) or demos.
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What is PDI?
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Not at all, I've heard they get up to 20 from the factory - it was just the comment about the QC drive when it gets to the dealer that had me questioning.