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Placing orders at multiple dealers

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Old Jul 5, 2021 | 02:25 PM
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Placing orders at multiple dealers

In my area, all dealerships are selling at MSRP for a 2022 F-250. They all require around a $500 deposit, and allow for a full refund at any time. None of them can tell me when a truck ordered today would be delivered, of course.

I was thinking about placing an order at a few different dealerships in different cities in case one dealer was able to get the truck delivered substantially faster than another. Think this might be the case? Any real downsides to this other than tying up the money? Would this get flagged at Ford?

From an ethics perspective, my build isn't anything so unique that would make it hard to sell, so I'm not worried about screwing the dealer. Another issue I'm thinking about is tying up the production line causing delays for other orders. For that reason, I'm thinking about limiting this to maybe 2-3 dealerships, depending on what y'all think.
 
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Old Jul 5, 2021 | 02:50 PM
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What is your theory on why one dealer would be able to get an order faster than the other? I'm not seeing it.
 
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Old Jul 5, 2021 | 02:52 PM
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Bigger volume dealer with Priority 10 is the way to go.


I once had a dodge dealer order a custom order truck. The sales manager whom I knew ordered my order and also the same truck in my second color choice as a stock order. The stock order came in first so I took it as I was stuck riding the bus at the time…


 
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Old Jul 5, 2021 | 03:13 PM
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I can just about assure you that if the multiple orders at different dealers are discovered, they will get cancelled.
Retail orders that customers don't follow through on, count against a dealer's allotment.
And, I wouldn't count on the deposit refund if the truck gets built before you cancel, and wouldn't count on them getting your money back to you in a timely manner either.
 
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Old Jul 5, 2021 | 04:43 PM
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Those of us with pending orders would prefer you didn't "play the field" so to speak. It can't help everybody else patiently waiting their turn while you try to beat the system. While I would hope there would be a penalty for this if they figured it out, if you did it wisely I bet they would never know, they aren't looking hard for fraud, just trying to get customers vehicles built. You may get yours done more quickly by choosing a higher volume dealer, I know I ordered from the highest volume dealer within 150 miles of me (which is like 4 dealers LOL). I think it may have more to do with parts availability than any other priority. My order is minus many electronic gizmos standard on higher trims. It is my pipe dream that this helps expedite my order but I am not holding my breath, I know it will likely be months no matter what. My advice is to suck up the wait time and try not to mess up the process for others by trying to rig an already flawed system in your favor.
 
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Old Jul 5, 2021 | 05:02 PM
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Originally Posted by C12H24
What is your theory on why one dealer would be able to get an order faster than the other? I'm not seeing it.
My understanding is that each dealer is allotted a certain number of builds at one time. My thinking is if dealer X has 50 orders in front of me, and dealer Y only has 10, dealer Y might be able to deliver the truck faster.

This may not be at all what actually happens, so if anyone knows for sure, please chime in.
 
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Old Jul 5, 2021 | 05:12 PM
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Ah, so you're trying to game the allocation process. It might work, but it seems dealers in a geographic area, like a large city, would probably have similar allocation. I don't know. It's a lot like trying to figure out which grocery store line will move fastest without being able to see how many older women are in any line. Good luck.
 
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Old Jul 5, 2021 | 05:27 PM
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I know dealers who invent customer names, as special orders, on trucks they are actually ordering for dealer stock.

So dealers are gaming Ford's priority and allocation system too.

You might be doing such a dealer a favor, as they won't have to invent an actual customer.
 
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Old Jul 5, 2021 | 06:21 PM
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Originally Posted by Y2KW57
I know dealers who invent customer names, as special orders, on trucks they are actually ordering for dealer stock.

So dealers are gaming Ford's priority and allocation system too.

You might be doing such a dealer a favor, as they won't have to invent an actual customer.
Dealers who do that will screw themselves if they get caught.
This is one reason why dealers are having to get retail order verifications signed along with customer driver's license copies.
 
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Old Jul 5, 2021 | 06:37 PM
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From BOF:

"Regardless of what the original order date is, all unscheduled retail orders should be submitted to the COVP (Customer Order Verification Program) with a copy of the buyer's driver's license and a signed buyer's order. Otherwise, the order will not get scheduled with incremental allocation and it will get scheduled after orders verified by the COVP system."
"Except that the COVP program is new and unfortunately not all Dealers are either aware of it or the benefits to both the dealership and the customer. "
"If your order isn't verified through the COVP (Customer Order Verification Program) it won't get incremental allocation for expedited scheduling! Without it your order will sit waiting for the regular allocation and scheduling process."
"Dealerships have received tons of correspondence regarding COVP. As ice-capades and akirby have pointed out countless times, you need to talk with the Sales Manager or General Manager and get your retail order verified. One of Ford's few programs which is truly a win-win for the customer & all dealerships. We experienced some early glitches with uploading documents but all of our retail MY 2022 orders have been verified."
 
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Old Jul 5, 2021 | 06:41 PM
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I received and email direct from Ford confirming my order. I had to sign the order sheet, make a deposit and provide my DL.
 
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Old Jul 5, 2021 | 07:21 PM
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Is it that bad that y’all cant drive the same truck for more than a year without getting a new one. Let things get back to normal atleast.
 
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Old Jul 5, 2021 | 07:26 PM
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Originally Posted by rsmith2786
From BOF:

"Regardless of what the original order date is, all unscheduled retail orders should be submitted to the COVP (Customer Order Verification Program) with a copy of the buyer's driver's license and a signed buyer's order. Otherwise, the order will not get scheduled with incremental allocation and it will get scheduled after orders verified by the COVP system."
"Except that the COVP program is new and unfortunately not all Dealers are either aware of it or the benefits to both the dealership and the customer. "
"If your order isn't verified through the COVP (Customer Order Verification Program) it won't get incremental allocation for expedited scheduling! Without it your order will sit waiting for the regular allocation and scheduling process."
"Dealerships have received tons of correspondence regarding COVP. As ice-capades and akirby have pointed out countless times, you need to talk with the Sales Manager or General Manager and get your retail order verified. One of Ford's few programs which is truly a win-win for the customer & all dealerships. We experienced some early glitches with uploading documents but all of our retail MY 2022 orders have been verified."
Thanks for posting that. With the COVP, I wonder if there's any real difference in one dealer's delivery date vs. another. Seems like the dealer allocation may not have anything to do with COVP orders.
 
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Old Jul 5, 2021 | 07:53 PM
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Originally Posted by Lamoon78
Is it that bad that y’all cant drive the same truck for more than a year without getting a new one. Let things get back to normal atleast.
If I had one I would… but this will be my first truck… lol!
 
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Old Jul 5, 2021 | 08:51 PM
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I am not in the vehicle business but am in a business and hav multiple service trucks on the road and if I catch my customers playing me like that they go straight to the bottom of my work order list period.

Right now businesses are over worked, not enough employees and stretched very thin and stress levels are high just trying to keep customers happy.

We are more then happy to work a job in if it’s an emergency, we understand and will comply the best we can.

So no do not do it if you care about your reputation at all.
 
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