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Old Mar 15, 2021 | 08:57 PM
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Tail gate assist

I added the tail gate assist shock.
I noticed when the tail gate was down there was some slack in the cable closest to the shock. The other cable was tight. Seems to me that the shock is holding all the weight on one side.
Is this normal? Is it safe?
 
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Old Mar 15, 2021 | 09:42 PM
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OEM tailgate assist or aftermarket?
 
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Old Mar 15, 2021 | 09:52 PM
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Aftermarket
 
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Old Mar 15, 2021 | 10:15 PM
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I can't say for sure if its related to the assist, but one cable being loose and the other not seems to be typical.

I have the factory installed tailgate strut, on mine the loose cable is on the opposite side (drivers).
 
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Old Mar 16, 2021 | 05:20 AM
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I do NOT have assist, yet, and my looser cable is on the driver side. Once they wear in they will sit the same.
 
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Old Mar 16, 2021 | 05:37 AM
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Sit on the tailgate and see if you have tension in both cables. One side being just a tiny bit looser than the other isn't a big deal. Your tailgate does flex and, once under load, the cables will even up in a hurry.
 
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Old Mar 16, 2021 | 10:09 AM
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Originally Posted by Frank79
I added the tail gate assist shock.
I noticed when the tail gate was down there was some slack in the cable closest to the shock. The other cable was tight. Seems to me that the shock is holding all the weight on one side.
Is this normal? Is it safe?
I installed the DZ assist a couple of years ago and mine is the same way. No issues at all.
 
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Old Mar 16, 2021 | 03:35 PM
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thanks guys
 
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Old Feb 8, 2022 | 05:30 PM
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I installed the OEM tail gate assist on my 2022 f-350. Very very disappointed and ordered a DEE-Zee external one. The Shock seems to work going up, but has no damper coming down. The tail gate just slams down, and this is in fact an OEM part. It makes the tail gate extremely heavy to shut. Does anyone have a solution or has had this problem. I'd love to replace just the shock, but have no idea where I could find one. Unfortunately it too late to return it, so I'll probably just disconnect it and use the DEE-Zee.
 
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Old Feb 8, 2022 | 05:38 PM
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My 2019 with the factory tail gate assist comes down nice and slow.
 
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Old Feb 8, 2022 | 05:39 PM
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is it a super duty? maybe I just got a faulty shock.. but I hate to spend the money on a new one. I was thinking the tail gate was just too heavy on the superduty
 
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Old Feb 8, 2022 | 06:26 PM
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Originally Posted by harleyjoeky
is it a super duty? maybe I just got a faulty shock.. but I hate to spend the money on a new one. I was thinking the tail gate was just too heavy on the superduty
It's a Super Duty with the folding step.
 
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Old Feb 8, 2022 | 06:27 PM
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e Well I guess I got a faulty one, because mines a super duty with the built in step also..DAMM
 
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Old Feb 8, 2022 | 07:45 PM
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Originally Posted by harleyjoeky
I installed the OEM tail gate assist on my 2022 f-350. Very very disappointed and ordered a DEE-Zee external one. The Shock seems to work going up, but has no damper coming down. The tail gate just slams down, and this is in fact an OEM part. It makes the tail gate extremely heavy to shut. Does anyone have a solution or has had this problem. I'd love to replace just the shock, but have no idea where I could find one. Unfortunately it too late to return it, so I'll probably just disconnect it and use the DEE-Zee.
By chance, did you install it upside down? Or does it matter? IIRC, when I installed mine (which is also OEM) it did specify to install in a certain orientation, and being that yours is hard to shut but falls down without hesitation, maybe it could be upside down? It wouldn't be hard to just pop it off, flip it over, reinstall it and check it. Also, FWIW, the shock makes no difference that I can tell when closing the tailgate. When closing my tailgate, it seems to weigh the same and takes the same amount of effort as before I installed the strut, but of course it opens slow and easy.
 
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Old Feb 8, 2022 | 09:05 PM
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You know, you could be right.. Although I did follow the instructions and the picture, but the way it acts, it would make sense that it is backwards. I'll reverse it tomorow. hope it fixes it. I'll send the DEE-Zee back lol.. Good ol Amazon
Thanks.. I should have thought of that.
 
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