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The problem is answering the phone via sync. Out going calls are no problem everything works. What I have noticed is that the "Answer" Button on the screen lasts 1.5 seconds while the off hook button on the steering wheel, does not work at all.
I believe this all started when I performed the last upgrade that ford made available, but my Android phone also received an update from version 9 to version 10. However it doesn't seen to any problem answering calls. I also tested it with one of my PC's, where Windows 10 has a app called "Your Phone". It can answer incoming calls with no problem.
I searched here and on couple of other Ford f150 sites, but have not found anything close to my problem.
I know there is a post here describing on how to do a SYNC Reset. Having trouble finding it also. If anybody has a link a appreciate it. Also of anybody has experience, and has a solution, I want to know about it.
If the reset doesn't work, I'll be off to the Dealer. Its really easy to demonstrate "CALL MY PHONE" and watch what happens.
Thanks.
Forgot - this is the sync version that is on my truck.
Tap settings, then General, scroll to the bottom and hit Master Reset.
Doing this will reset the SYNC 3 system to Factory Default and it’ll also erase any and everything that you’ve setup and stored in the SYNC 3 system so you’ll have to set those things up again.
You can try a Soft Reboot first if you like.
To do this, hold down the Power and Track forward buttons until the screen goes off and then release them.
The SYNC 3 system will reboot itself but unlike the Master Reset, you won’t lose anything that you’ve stored or setup in the SYNC 3 system.
GABAR - Sorry its taken so long to get back to this thread, but on the 17th I got stricken with FLUE. It took over 2 weeks to even get on the computer, let alone work on my F150.
But the GOOD News is that the MASTER RESET, did the trick. The problem with receiving calls has totally gone away. Its so good that I don't have to do anything to answer a incoming call. It answers all calls automatically. Fantastic. The only issue I had with the reset is that it removed my "Dark Mode" setting. Took forever to find where you set it.
GABAR - Sorry its taken so long to get back to this thread, but on the 17th I got stricken with FLUE. It took over 2 weeks to even get on the computer, let alone work on my F150.
But the GOOD News is that the MASTER RESET, did the trick. The problem with receiving calls has totally gone away. Its so good that I don't have to do anything to answer a incoming call. It answers all calls automatically. Fantastic. The only issue I had with the reset is that it removed my "Dark Mode" setting. Took forever to find where you set it.
But thanks for the suggestion, I appreciate it.
Your health is what’s important so no need to be sorry.
I’m glad to hear that you’re feeling better and it’s nice to hear that the Master Reset worked for you.
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