2020 options conflicting
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Joined: Dec 2019
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2020 options conflicting
Building a 2020 F350 CCSB 6.7 platinum. When I add the snow plow prep package, it takes away upfitter switches. Does Snow plow prep include the switches? If I don't select snow plow prep what front springs am I going to end up with?
Im also selecting Supplemental Rapid Heat which gives me the 397 amp alternator, not sure if that figures into snow plow prep on the 2020s
Im also selecting Supplemental Rapid Heat which gives me the 397 amp alternator, not sure if that figures into snow plow prep on the 2020s
Tuned
Joined: Jul 2019
Posts: 430
Likes: 27
From: Truckee, CA
Tuned
Joined: Apr 2002
Posts: 252
Likes: 0
From: Chicago area
I wonder if that's why my dealer can't duplicate what I built with my X Plan. Nothing fancy, 350 XLT, Regular cab, 7.3, 4x4 and other various normal options. I bring all the X plan paperwork to the dealer and leave it there for him to find all the codes, etc. that goes into him building the truck order. He calls me several hours later and sez their system won't allow the FX4 package...it's pushing back, saying no skid plates on the 140 inch wheelbase...their system wants one of the bigger wheelbases. He's saying he thinks it's a computer glitch. He seems to think that if I can build it on the Xplan, he should be able to build it for real in the Ford system. I explained that NOT having the FX4 package is not an option...I won't order the truck without it. He and the dealership general manager said they will get ahold of Ford and keep me posted. Computer glitch???
Fleet Owner
Joined: Jan 2004
Posts: 26,007
Likes: 575
From: Brentwood,CA
I wonder if that's why my dealer can't duplicate what I built with my X Plan. Nothing fancy, 350 XLT, Regular cab, 7.3, 4x4 and other various normal options. I bring all the X plan paperwork to the dealer and leave it there for him to find all the codes, etc. that goes into him building the truck order. He calls me several hours later and sez their system won't allow the FX4 package...it's pushing back, saying no skid plates on the 140 inch wheelbase...their system wants one of the bigger wheelbases. He's saying he thinks it's a computer glitch. He seems to think that if I can build it on the Xplan, he should be able to build it for real in the Ford system. I explained that NOT having the FX4 package is not an option...I won't order the truck without it. He and the dealership general manager said they will get ahold of Ford and keep me posted. Computer glitch???
Hotshot
Joined: Oct 2015
Posts: 19,698
Likes: 12,825
From: Wyoming
That was my reaction too. Holding out for an almost worthless package? That's nuts. I didn't want the extra weight of the skid plates dragging down my cargo capacity.
Tuned
Joined: Apr 2002
Posts: 252
Likes: 0
From: Chicago area
The FX4 package seems to offer a little more than just decals.....Just sayin'
. - Hill descent control
- Rancho front and rear shocks
- Transfer case and fuel tank skid plates
- FX4 off-road box
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Hotshot
Joined: Oct 2015
Posts: 19,698
Likes: 12,825
From: Wyoming
You're kinda missing the point. Whether I want the option or not isn't the issue. The issue was noted by the OP....conflicting options. I'm wondering if that's my issue too. My 2013 has the option, I want the 2020 to have the same and according to my X plan build, it can be built...yet the Ford computer seems to say no.
The FX4 package seems to offer a little more than just decals.....Just sayin'.
The FX4 package seems to offer a little more than just decals.....Just sayin'
.- Hill descent control
- Rancho front and rear shocks
- Transfer case and fuel tank skid plates
- FX4 off-road box
I don't plan to take my F-350 into off-road situations where a skid plate might be needed. These trucks are sufficiently tall and have a lot of clearance. If you need a skid plate for your gas tank you might want to rethink where you're going. The only situation that caused me to consider the skid plates was road debris.
If the FX/4 package can't be added then maybe there is another package that is blocking it. However, I can't think of a package that would block it, unless maybe the Tremor package/option/trim was selected.
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Fleet Mechanic
Joined: Feb 2019
Posts: 1,297
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From: Hunterdon Cnty N.J.
I wonder if that's why my dealer can't duplicate what I built with my X Plan. Nothing fancy, 350 XLT, Regular cab, 7.3, 4x4 and other various normal options. I bring all the X plan paperwork to the dealer and leave it there for him to find all the codes, etc. that goes into him building the truck order. He calls me several hours later and sez their system won't allow the FX4 package...it's pushing back, saying no skid plates on the 140 inch wheelbase...their system wants one of the bigger wheelbases. He's saying he thinks it's a computer glitch. He seems to think that if I can build it on the Xplan, he should be able to build it for real in the Ford system. I explained that NOT having the FX4 package is not an option...I won't order the truck without it. He and the dealership general manager said they will get ahold of Ford and keep me posted. Computer glitch???
My take was the Reg cab with the 7.3 might not fit the standard skids.
Tuned
Joined: Jul 2019
Posts: 430
Likes: 27
From: Truckee, CA
This sounds like a programming error (bug in software). I went on the Ford build site and it allowed me to build a F350 reg. cab, long bed with FX4. I am attaching the 2020 Super Duty Order Guide. It doesn't show any restrictions for FX4. It is useful as it also contains the option codes.
Hotshot
Joined: Oct 2015
Posts: 19,698
Likes: 12,825
From: Wyoming
Pulling the relevant portion out of the order guide:
If you have the required parts on your order, then it sounds like a problem with their configuration tool.
FX4 OFF-ROAD PACKAGE (17X) Availability:
● Optional on all 4x4 Pickups
Not available with:
● Pickup Box Delete (66D)
Requires:
● 4x4
● All-Terrain Tires (F-250 and F-350)
● 225/70Rx19.5G BSW Traction Tires (F-450)
● Electronic-locking differential on SRW
● Limited-slip rear-axle DRW
● Optional on all 4x4 Pickups
Not available with:
● Pickup Box Delete (66D)
Requires:
● 4x4
● All-Terrain Tires (F-250 and F-350)
● 225/70Rx19.5G BSW Traction Tires (F-450)
● Electronic-locking differential on SRW
● Limited-slip rear-axle DRW
Fleet Owner
Joined: Jan 2004
Posts: 26,007
Likes: 575
From: Brentwood,CA
You're kinda missing the point. Whether I want the option or not isn't the issue. The issue was noted by the OP....conflicting options. I'm wondering if that's my issue too. My 2013 has the option, I want the 2020 to have the same and according to my X plan build, it can be built...yet the Ford computer seems to say no.
The FX4 package seems to offer a little more than just decals.....Just sayin'.
The FX4 package seems to offer a little more than just decals.....Just sayin'
.- Hill descent control
- Rancho front and rear shocks
- Transfer case and fuel tank skid plates
- FX4 off-road box
Fleet Owner
Joined: Jan 2004
Posts: 26,007
Likes: 575
From: Brentwood,CA
Most of the time it's the dealer who isn't selecting the locking rear axle correctly on SRW ( LS on DRW). You have to add the axle first before adding the FX4 package.
Fleet Owner
Joined: Jan 2004
Posts: 26,007
Likes: 575
From: Brentwood,CA
The Tremor includes all the base FX4 options so FX4 isn't compatible.