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Old Nov 22, 2019 | 11:50 AM
  #31  
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George C
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Originally Posted by mbell5263
It's a risk business, and making profit is the goal of most EVERY company. But a large number of contracts are huge losers for the warranty company.
Making a profit is the goal of EVERY company. Not “most”. I certainly don’t go to work wondering how much can I lose today.

My phone rings constantly from robo calls. The calls are overwhelming for extended warranty companies looking king to sell a policy on stuff I traded in years ago, along with current, under factory warranty vehicles. I’m guessing your assumption that it’s a losing proposition might be a slight mis-judgement.
And like black jack, their game plan on someone who has won a few hands is to keep you playing until they get it all, which they eventually will.
 
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Old Nov 22, 2019 | 11:55 AM
  #32  
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When I bought my truck the Ford dealer was pushing an EasyCare ESP and didn’t even offer the Ford Premium Care plan. My guess is the EasyCare is a reputable company for this sort of thing.

I went with a Ford plan only because I could get better coverage for less money through Joel.
 
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Old Nov 22, 2019 | 10:29 PM
  #33  
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Originally Posted by Fordplatty15
Dpf is not covered by any Ford ESP. Once outside the factory emissions warranty, you are on your own.
That depends on the circumstances. Very true...the DPF/catalytic converters is not covered by any ESP warranty. The day after I bought my truck it threw a CEL while I was towing my Jeep down to Port A. Long story short, they replaced my DPF with a brand new unit. I basically hounded them about it because I bought a CPO truck, and this was an existing condition. The black sooted tailpipes was the evidence. They offered to replace it for me for around 3k. I told the sales manager, service manager, and the GM of the dealership to stuff it. In the end, it took a survey from Ford and me giving a bad review about the service advisor before they agreed to cover the cost of the full replacement. They provided me with a brand new F-150 as a rental while they were fixing it. Be vigilant and don’t let them run you over.
 
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Old Nov 23, 2019 | 06:05 AM
  #34  
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Originally Posted by jsukey
That depends on the circumstances. Very true...the DPF/catalytic converters is not covered by any ESP warranty. The day after I bought my truck it threw a CEL while I was towing my Jeep down to Port A. Long story short, they replaced my DPF with a brand new unit. I basically hounded them about it because I bought a CPO truck, and this was an existing condition. The black sooted tailpipes was the evidence. They offered to replace it for me for around 3k. I told the sales manager, service manager, and the GM of the dealership to stuff it. In the end, it took a survey from Ford and me giving a bad review about the service advisor before they agreed to cover the cost of the full replacement. They provided me with a brand new F-150 as a rental while they were fixing it. Be vigilant and don’t let them run you over.
Oh give me a break, they cut you some slack because it was the day after you bought a used truck and you trashed them on a survey. This has NOTHING to do with an ESP or my response to the person saying they got an ESP to cover the dpf etc.
 
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Old Nov 23, 2019 | 09:05 AM
  #35  
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Originally Posted by Fordplatty15
Oh give me a break, they cut you some slack because it was the day after you bought a used truck and you trashed them on a survey. This has NOTHING to do with an ESP or my response to the person saying they got an ESP to cover the dpf etc.
I wasn’t at all implying that the Ford ESP had anything to do with them replacing my DPF. I had to fight them for over a month before they finally agreed to cover it. My truck being a CPO is the only reason they caved. I only mentioned it because I said that the DPF system was my main concern with these trucks before I bought it. The Ford ESP gives me peace of mind on a used diesel truck, and I would shop around for a better price than what was originally offered from the dealership where the truck was purchased. The OP even stated that he had no idea that you could shop around for a better price on an ESP.

 
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Old Nov 23, 2019 | 09:11 AM
  #36  
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FORD Premium Care branded ESP or nothing else.

When purchased it gets uploaded to FOMOCO's database by individual VIN#.....3rd party aftermarket plans do not. With that, a FORD dealer has more authority under the terms of the plan (particularly with claims) and is more apt to accept coverage more so than 3rd parties who make it their business denying claims.

Particularly important these days given the ever increasing use of "computer-based technology" in automobiles, if purchasing a FORD ESP, the Premium Care plan in my opinion is the only way to go owing to the additional items it covers that the lessor plans (and most 3P plans do not).



 
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Old Nov 23, 2019 | 09:29 AM
  #37  
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Originally Posted by jsukey
I wasn’t at all implying that the Ford ESP had anything to do with them replacing my DPF. I had to fight them for over a month before they finally agreed to cover it. My truck being a CPO is the only reason they caved. I only mentioned it because I said that the DPF system was my main concern with these trucks before I bought it. The Ford ESP gives me peace of mind on a used diesel truck, and I would shop around for a better price than what was originally offered from the dealership where the truck was purchased. The OP even stated that he had no idea that you could shop around for a better price on an ESP.
My bad then. youbquited my reply talking about an ESP not covering a DPF and then said how after fighting you got it covered. I could have seen your reply to the forum being ok but confused on quoting me since neither had to do with each other. Again, my bad..
 
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Old Nov 23, 2019 | 09:44 AM
  #38  
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Originally Posted by Fordplatty15
My bad then. youbquited my reply talking about an ESP not covering a DPF and then said how after fighting you got it covered. I could have seen your reply to the forum being ok but confused on quoting me since neither had to do with each other. Again, my bad..
All good. I know that they would have saved a loooot of heartache for many people if they did cover it!
 
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Old Dec 2, 2019 | 02:30 PM
  #39  
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Originally Posted by rewillia
FORD Premium Care branded ESP or nothing else.

When purchased it gets uploaded to FOMOCO's database by individual VIN#.....3rd party aftermarket plans do not. With that, a FORD dealer has more authority under the terms of the plan (particularly with claims) and is more apt to accept coverage more so than 3rd parties who make it their business denying claims.

Particularly important these days given the ever increasing use of "computer-based technology" in automobiles, if purchasing a FORD ESP, the Premium Care plan in my opinion is the only way to go owing to the additional items it covers that the lessor plans (and most 3P plans do not).
The only thing that is accurate in this is the statement that 3rd party aftermarket plans don't have their plan listed in Ford's computer, not possible for someone else to load that info into another companies computer. But most legitimate aftermarket companies are constantly reviewing their coverage to make sure it is comparable to factory backed plans. While there may be some differences here and there, when you compare Ford's Premium Care to the best contract offered by major aftermarket competitors you'll find their coverage is very similar...and this includes the computer based technology. Why you would think that 3rd party plans "make it their business denying claims" vs ESP makes no sense. They are all in the risk business. Some contract lose money, some are never used. The goal is to have more contracts that don't lose money than there are that do.

I've said this before, it doesn't take long on this forum to find complaints about dealerships that are backed up by 3 or 4 weeks for some repairs. With Ford's ESP you have no choice but to deal with a Ford shop. With aftermarket companies you can usually take your vehicle to any licensed repair facility. I have Ford ESP on 2 of my Fords, and I have an aftermarket contract on a 3rd Ford. So far, I haven't needed the ESP but have used the aftermarket contract 3 times. Each time it was handled quickly without any issues. I will agree with another post above that complained about the constant phone calls trying to get you to buy an aftermarket contract. Anyone willing to sell you an extended warranty without knowing what shape your vehicle is in and whether or not there is currently a problem with the vehicle is not likely covering anything.
 
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Old Dec 2, 2019 | 03:22 PM
  #40  
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Originally Posted by mbell5263
I have Ford ESP on 2 of my Fords, and I have an aftermarket contract on a 3rd Ford. So far, I haven't needed the ESP but have used the aftermarket contract 3 times. Each time it was handled quickly without any issues.
Please indicate which aftermarket warranty you have, coverage terms, and cost so the OP can comparison shop between aftermarket, Ford OEM, and a repair savings fund.
 
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Old Dec 3, 2019 | 12:36 PM
  #41  
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Originally Posted by BOSS 379
Please indicate which aftermarket warranty you have, coverage terms, and cost so the OP can comparison shop between aftermarket, Ford OEM, and a repair savings fund.
I've had ESP on all my trucks for years, 4 F250s, 4 F150s. I've had ESP on my Crown Victoria. Currently I have a MasterTech contract on my granddaughter's Fusion. I don't recall what I paid for them, I'm sure it's on the contract at the time I purchased the vehicles. But extended warranties are like most things at a car dealership....negotiable. They also usually have to be purchased on the vehicle when you buy the vehicle, though they can usually be bought afterwards if the vehicle is still under factory warranty.
 
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Old Dec 4, 2019 | 09:58 AM
  #42  
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3rd party is junk.

Only do premium care.
You guys are overpaying on premium care.
I paid $2500 for 8 years/100k miles on my 2019 dually.
$100 deductible.
First day rental included and LED light upgrade.
Shop around online.
 
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Old Dec 4, 2019 | 01:20 PM
  #43  
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Originally Posted by lincster
3rd party is junk.

Only do premium care.
You guys are overpaying on premium care.
I paid $2500 for 8 years/100k miles on my 2019 dually.
$100 deductible.
First day rental included and LED light upgrade.
Shop around online.
The reason that some are paying higher has a lot to do with when the ESP is purchased as well as the seller.

The cheapest time to purchase is when the vehicle is brand new and the price goes up the closer one gets to the expiration of the bumper to bumper warranty.
 
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Old Dec 4, 2019 | 01:43 PM
  #44  
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Originally Posted by GABAR
The reason that some are paying higher has a lot to do with when the ESP is purchased as well as the seller.

The cheapest time to purchase is when the vehicle is brand new and the price goes up the closer one gets to the expiration of the bumper to bumper warranty.
Not what I saw when I was going to add it to my 2012. The prices had gone up maybe $800 and I had 35k miles on it. Just my experience.
 
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Old Dec 4, 2019 | 01:53 PM
  #45  
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Originally Posted by lincster
Not what I saw when I was going to add it to my 2012. The prices had gone up maybe $800 and I had 35k miles on it. Just my experience.
There is a reason a contract is more expensive the closer you get to the BTB factory warranty expiration. When you buy a 5 year 100k mile contract on a brand new vehicle, the 1st 3 years/36k miles of that contract are risk free for the most part due to the full factory coverage remaining. When you buy a 5 year 100k contract on a 2 1/2 year old vehicle with 30k miles on it, on 6 months 6k miles are covered by the BTB warranty so their is more risk involved for the extended warranty contract.

As far as 3rd party contracts are junk, you clearly are uninformed or uneducated about many aftermarket companies. There are MANY out there that are solid companies with an excellent product. There are also advantages for some people to buy aftermarket as opposed to factory contracts.
 
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