Tailgate replacement from falling
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Senior User
Joined: Sep 2018
Posts: 122
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Tailgate replacement from falling
Had my tailgate come open on me one day when i had a trailer and it crunched the corner. Have seen that several were getting them replaced when this happened. Any of you had luck on getting one? Also My truck came with no bed-liner and i had Line-X applied. Will ford pay to have it done in line-x or will they want a factory spray in done? I'd hope they would pay to have it sprayed to match and keep my warranty with line-x. What say you guys
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
Had my tailgate come open on me one day when i had a trailer and it crunched the corner. Have seen that several were getting them replaced when this happened. Any of you had luck on getting one? Also My truck came with no bed-liner and i had Line-X applied. Will ford pay to have it done in line-x or will they want a factory spray in done? I'd hope they would pay to have it sprayed to match and keep my warranty with line-x. What say you guys
Also, if your tailgate is working fine when or if you take it in and if your VIN is not part of the recall for this problem, more than likely the dealer will just say that you caused this damage and you`ll have to come out of pocket for a repair or replacement.
Freshman User
Joined: Jan 2018
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I uploaded a video a few weeks ago of my tailgate openly randomly during the recent rains. I was fortunate enough to get it on video and have it happen at Ford. They ended up replacing a wiring harness that runs from the front to the back that was allowing water to get in causing it to malfunction. My tailgate was damaged as well as a result of this happening while pulling my TT. They ended up replacing the entire tailgate along with my aftermarket spray in bedliner. It was ready yesterday but we found a couple runs so they took it back to repaint. The way I look at it is if they are replacing a $4000.00 gate with little to no hassle. The cost of a name brand liner is minimal. Kudos to Ford for stepping up and doing the right thing.
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Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
I uploaded a video a few weeks ago of my tailgate openly randomly during the recent rains. I was fortunate enough to get it on video and have it happen at Ford. They ended up replacing a wiring harness that runs from the front to the back that was allowing water to get in causing it to malfunction. My tailgate was damaged as well as a result of this happening while pulling my TT. They ended up replacing the entire tailgate along with my aftermarket spray in bedliner. It was ready yesterday but we found a couple runs so they took it back to repaint. The way I look at it is if they are replacing a $4000.00 gate with little to no hassle. The cost of a name brand liner is minimal. Kudos to Ford for stepping up and doing the right thing.
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What do you mean "no video"? Richard uploaded a link to a video just like he said he did. It's in his post history. 
I'm confused. Are you trying to say that communicating this issue to Ford is useless because it's intermittent and difficult to prove unless there's proof like a video of it happening? Or are you calling Richard's post useless because he didn't give proof (which makes no sense to me, because he did)?
I'm confused. Are you trying to say that communicating this issue to Ford is useless because it's intermittent and difficult to prove unless there's proof like a video of it happening? Or are you calling Richard's post useless because he didn't give proof (which makes no sense to me, because he did)?
Lead Driver
Joined: Dec 2016
Posts: 5,650
Likes: 243
From: GA
What do you mean "no video"? Richard uploaded a link to a video just like he said he did. It's in his post history. I'm confused. Are you trying to say that communicating this issue to Ford is useless because it's intermittent and difficult to prove unless there's proof like a video of it happening? Or are you calling Richard's post useless because he didn't give proof (which makes no sense to me, because he did)?
I'm confused. Are you trying to say that communicating this issue to Ford is useless because it's intermittent and difficult to prove unless there's proof like a video of it happening? Or are you calling Richard's post useless because he didn't give proof (which makes no sense to me, because he did)?
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Joined: Jan 2018
Posts: 32
Likes: 2
