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Fordpass Stuck

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Old Jan 11, 2018 | 08:16 AM
  #1  
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Fordpass Stuck

trying to get fordpass to work on the truck. I plug it in and it recognizes it.. but just gets stuck on the screen and says please wait while we gather some information.. I let it sit 30 minuets.. only thing on the menu is find dealer and some other thing.. but nothing else comes up..
 
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Old Jan 11, 2018 | 01:46 PM
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Gets stuck on this screen
Trying to enable Applink
 
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Old Jan 11, 2018 | 08:05 PM
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I just tried mine and the exact same thing happened. I wanted to check on the truck and view the health report.
 
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Old Jan 11, 2018 | 08:38 PM
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Same here. Later I went to plug it back in and ford pass has not worked since.
 
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Old Jan 11, 2018 | 08:42 PM
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I haven't been able to update mine since December right after I bought the truck. Updated one time at 256 miles. Tried twice since then.
 
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Old Jan 13, 2018 | 09:54 AM
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Anyone have an update on this? Mine is doing the same thing. 2018MY.
 
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Old Jan 13, 2018 | 10:30 AM
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You could probably re-title this Ford Pass Sucks and you wouldn't get too many arguments. I never use mine, vehicle health report is a pain, I have never been able to get it to work- other than that I don't need an ap to tell me how much fuel I have in the truck or how much warranty I have left.
 
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Old Jan 13, 2018 | 10:31 AM
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Originally Posted by DRKBC
You could probably re-title this Ford Pass Sucks and you wouldn't get too many arguments. I never use mine, vehicle health report is a pain, I have never been able to get it to work- other than that I don't need an ap to tell me how much fuel I have in the truck or how much warranty I have left.
I only use it for truck GPS, If I go away on business or leave it at a shop for work I can tell where it is. Also the remote start feature works great if your far away.
 
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Old Jan 13, 2018 | 10:39 AM
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Originally Posted by Carbon8
I only use it for truck GPS, If I go away on business or leave it at a shop for work I can tell where it is. Also the remote start feature works great if your far away.

With Ford's Ford Pass or one you paid for?
 
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Old Jan 13, 2018 | 10:42 AM
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Originally Posted by DRKBC
With Ford's Ford Pass or one you paid for?
Had it for a year on my 17 Raptor, never paid for it. Used the Ford Pass app once sync'd to the vehicle. But I cant get this 18MY F350 to sync.
 
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Old Jan 13, 2018 | 10:46 AM
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Originally Posted by Carbon8
Had it for a year on my 17 Raptor, never paid for it. Used the Ford Pass app once sync'd to the vehicle. But I cant get this 18MY F350 to sync.
Yes from what I have heard it works well on F150's and other applications but doesn't provide that same functionality on Super Duties. As far as I know vehicle health (if you can get it to work) is about as good as it gets other than that it has pretty basic stuff, not much you can't get from looking at the gauges.
 
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Old Jan 13, 2018 | 03:13 PM
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well atleast you guys can get into the app lol. my icon shows up then disappears oddly and cant get it back for a while. im all up to date and still. any reasons we we all having different problems ?
 
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Old Jan 13, 2018 | 10:38 PM
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Dustin, are you referring to the icon on the dash or the icon within your phone? My icon on the dash does disappear, but only after I try connecting the FordPass app on the phone to the truck.
 
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Old Jan 13, 2018 | 11:52 PM
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Originally Posted by HRTKD
Dustin, are you referring to the icon on the dash or the icon within your phone? My icon on the dash does disappear, but only after I try connecting the FordPass app on the phone to the truck.
yep have it on the android phone. shows up on sync then disappears oddly
 
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Old Jan 14, 2018 | 03:01 PM
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Originally Posted by DRKBC
You could probably re-title this Ford Pass Sucks and you wouldn't get too many arguments. I never use mine, vehicle health report is a pain, I have never been able to get it to work- other than that I don't need an ap to tell me how much fuel I have in the truck or how much warranty I have left.
I've had no issues getting my vehicle health report to run.

Further, the FordPass app with this vehicle isn't as robust as when used with vehicles that have the built in modem (e.g., 2018 F150, some Escapes and some Fusions).

The upcoming Smartlink add on will give more useful info for our larger trucks (same as the current SynConnect vehicles listed above).
 
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