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Aaarggghhhhhh!!!!!

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Old Sep 12, 2003 | 01:07 PM
  #1  
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designbc
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Aaarggghhhhhh!!!!!

I took my car to the dealership because I noticed the odometer wasn't working. It is supposed to be covered under the extended warranty. Well, they called me and told me that the odometer hasn't worked for the last 6months (I noticed 2 weeks ago) and then the warranty is void.
I know, I should have noticed, but I didn't. Now I've lost all the money of the extended warranty.
 
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Old Sep 12, 2003 | 02:13 PM
  #2  
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stu4now
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Aaarggghhhhhh!!!!!

How did they determine it hasn't worked for 6 mths?
 
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Old Sep 12, 2003 | 04:27 PM
  #3  
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Aaarggghhhhhh!!!!!

Because 6 months ago I took it had a problem with a fuse that was replaced. I even think that the odometer could have been damaged then, because now it is showing the same mileage. AND I DIDN'T NOTICE!!!


Now I wonder if there is a way to know the actual mileage of the vehicle. Because there is no way that I could drive in 6 months the 45000 miles that I had left in my warranty.
 
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Old Sep 12, 2003 | 07:27 PM
  #4  
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devil421
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Aaarggghhhhhh!!!!!

Its not that you used up your warranty its that you let the problem go for so long without repair. I understand that you didnt notice (kinda weird though....how did you manage oil changes?) but that doesnt matter to them. I still think they should fix it albeit with a strong warning.
 
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Old Sep 12, 2003 | 10:06 PM
  #5  
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Aaarggghhhhhh!!!!!

I know that's their point, that I waited so long to repair it. Sincerely, I don't know how I didn't notice (too much work, a wife and a baby maybe?). And I always do the oil changes every three months. I don't o it by mileage because I know that in 3 months I drive less than 3000 miles.
 
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Old Sep 13, 2003 | 09:34 AM
  #6  
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dogman
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Aaarggghhhhhh!!!!!

I would look at challengeing, that they should have fixed it when they fix the fuse. Becouse the dealers are to test drive after the repairs are done, And check everything out before they give you the truck/suv back. I would call ford customer service and talk to them. Can't hurt. Check your reseat see if it shows if they did a safety ckeck on your truck/suv. If they did you got them. Call anouther dealer talk to them.
 

Last edited by dogman; Sep 13, 2003 at 09:53 AM.
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Old Sep 13, 2003 | 03:03 PM
  #7  
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Aaarggghhhhhh!!!!!

You need to go to a different dealer, they are trying to S*C*R*E*W you.....!!!
 
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Old Sep 13, 2003 | 03:12 PM
  #8  
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stepman
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Aaarggghhhhhh!!!!!

I agree, you are getting shafted. I don't see where it matters how long it was before you noticed there was a problem. I could see if you had a leak or something and ended up burning up a motor but not this.
 
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Old Sep 13, 2003 | 04:00 PM
  #9  
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JPC
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Aaarggghhhhhh!!!!!

Go to a different dealer!!
 
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Old Sep 15, 2003 | 08:24 AM
  #10  
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Aaarggghhhhhh!!!!!

I'd go to a different dealership, but I purchased the car at Carmax and have the extended warranty with them (MaxCare they call it).
I don't know if I could go to another dealer.
But dogman, I appreciate the idea of fighting over the issue that the last time I brought the car, the odometer was already broken (or they broke it there) and they didn't fix it.
Is there anything else I could do?
 
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Old Sep 15, 2003 | 01:39 PM
  #11  
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Aaarggghhhhhh!!!!!

They should at least refund part of the cost of the warranty if its reasonably obvious that you couldnt have driven however many miles it is good for...
 
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Old Sep 15, 2003 | 08:14 PM
  #12  
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dogman
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From: Tampa
Aaarggghhhhhh!!!!!

Well, you can see if you can fix it your self. It could be unpluged under the dash???? Or call carmax and see if they could look at it.
 
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