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  #46  
Old 08-11-2017, 10:53 AM
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Originally Posted by ronlisa
I got the stickers and a lanyard in the mail back in April ,but I still have not received the hat yet. I have the Club FTE Silver + Membership which I thought included the hat.
I understand if your running behind. I just want to make sure I receive that cool hat ! thanks
Originally Posted by Stewart_H
It's Friday, but when @IB Member Support comes back to work on Monday and gets the PM notification, hopefully she can get you squared away.

Stewart
Originally Posted by ronlisa
I have posted this several times but never get a answer on why I,m not getting my hat. I got the stickers and a lanyard in the mail back in April ,but I still have not received the hat yet. I have the Club FTE Silver + Membership which I thought included the hat.
I understand if your running behind. I just want to make sure I receive that cool hat ! thanks
Yes you have, sorry about this. Let's try this again, @IB Member Support

Stewart
 
  #47  
Old 08-12-2017, 07:45 PM
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Club FTE Silver Supporting Membership - Yearly Subscription
Members receive:

• Silver Club FTE Member Badge
• Fewer Ads!
• Blue Ford-Trucks.com Lanyard
• All-new 2015 Ford-Trucks.com Decal
• Exclusive Access to the Club FTE Member Forum
• Customizable User Title
• Expanded PM Inbox
• Unlimited File Attachments

Originally Posted by ronlisa
I have posted this several times but never get a answer on why I,m not getting my hat. I got the stickers and a lanyard in the mail back in April ,but I still have not received the hat yet. I have the Club FTE Silver + Membership which I thought included the hat.
I understand if your running behind. I just want to make sure I receive that cool hat ! thanks
 
  #48  
Old 08-13-2017, 12:33 AM
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But I paid for the $30 membership . My membership Subscription Title is :
Club FTE Silver + Membership - Yearly Subscription•

It reads on the Subscriptions page that this level includes:
Club FTE Silver + Membership - Yearly Subscription
Members receive:

• Silver Club FTE Member Badge
• Fewer Ads!
• Blue Ford-Trucks.com Lanyard
• Official Ford-Trucks.com Decal
• All-New *2017* Ford-Truck Enthusiast Pint Glass
• Receive a new FTE Gift for every year of membership!
• Exclusive Access to the Club FTE Member Forum
• Customizable User Title
• Expanded PM Inbox
• Unlimited File Attachments:

I didn't realize until today that membership level no longer offers the hat. Back in March when I paid my membership it included a hat instead of the "All-New *2017* Ford-Truck Enthusiast Pint Glass". I feel like I should at least get a hat or the new glass that's being offered in it's place since I paid for the $30 dollar membership. It shows that's the level of membership I paid for in my account.
 
  #49  
Old 08-13-2017, 08:14 AM
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Lauren will look at all this...during the week
 
  #50  
Old 08-13-2017, 08:51 AM
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Originally Posted by IB Tim
Lauren will look at all this...during the week
Thanks Tim.
 
  #51  
Old 08-14-2017, 09:40 AM
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I paid for the premium membership about two weeks ago. I am just inquiring as to how long it will be before my gifts arrive. Thanks in advance.
 
  #52  
Old 08-14-2017, 05:49 PM
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Ronlisa, make sure to check your PMs. I've just sent you a message! 84espy, your package will be mailed out this week.
 
  #53  
Old 08-15-2017, 12:35 AM
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Thank you
 
  #54  
Old 08-15-2017, 02:52 PM
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Originally Posted by IB Member Support
Ronlisa, make sure to check your PMs. I've just sent you a message! 84espy, your package will be mailed out this week.
Thank you!

Stewart
 
  #55  
Old 08-15-2017, 03:07 PM
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Originally Posted by IB Member Support
Ronlisa, make sure to check your PMs. I've just sent you a message! 84espy, your package will be mailed out this week.
Thanks for taking care of the situation. I will be looking forward to it.
 
  #56  
Old 08-25-2017, 08:09 PM
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I paid for my membership almost 3 1/2 months ago and still haven't received my club gifts.
 
  #57  
Old 08-26-2017, 01:23 AM
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Did you get the PM and fill out the form back when you first signed up?

Ah you know what, what does it matter? You didn't get your stuff, so regardless, ya have to fill one out.

I apologize but I'm not in front of my computer but when I am again, I'll send you a PM with the form.

Stewart
 
  #58  
Old 08-26-2017, 05:55 AM
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Originally Posted by Stewart_H
Did you get the PM and fill out the form back when you first signed up?

Ah you know what, what does it matter? You didn't get your stuff, so regardless, ya have to fill one out.

I apologize but I'm not in front of my computer but when I am again, I'll send you a PM with the form.

Stewart
I remember getting a welcome PM but I don't remember any form that needed to be completed. I've checked my message box and it only goes back to 8 June but I joined before that. I may not have known what the PM was and deleted it... not sure.
 
  #59  
Old 08-26-2017, 06:24 AM
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You might have two now
 
  #60  
Old 08-26-2017, 01:07 PM
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Originally Posted by IB Member Support
Ronlisa, make sure to check your PMs. I've just sent you a message! 84espy, your package will be mailed out this week.

What is the expected time for delivery? I have been checking the mail and so far no delivery. And based on following posts, is there something I did not do on my end?
 


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