How to run Vehicle Health Report?
#16
08-16-2017, 07:43 AM
Senior User
Join Date: Jun 2017
Location: Oro Valley, AZ
Posts: 137
Likes: 0
Received 0 Likes
on
0 Posts
Same problems as others here. Went to dealer cyber expert and even he didn't know. You do have to manually plug the phone into the USB ports, run the truck wait til FordPass shows up. After briefly waiting manually disconnect USB cord and ford pass then log into ford owner. After several minutes it did show up on my Apple 6+ cell phone. What a confusing dicked up process.
Out of half a dozen try's I got it to work once. Seems you should be able to change this somehow with IDS to show up on dash instead of all this confusion.This is a one time deal and all has to be repeated each time you want to get a health report. (oil life)
Jack
Out of half a dozen try's I got it to work once. Seems you should be able to change this somehow with IDS to show up on dash instead of all this confusion.This is a one time deal and all has to be repeated each time you want to get a health report. (oil life)
Jack
#17
08-16-2017, 07:46 AM
Senior User
Join Date: Jun 2017
Location: Oro Valley, AZ
Posts: 137
Likes: 0
Received 0 Likes
on
0 Posts
Jack
#18
08-16-2017, 08:12 AM
Join Date: Oct 2015
Location: Somewhere south of Denver
Posts: 18,827
Received 6,870 Likes
on
2,789 Posts
#19
08-16-2017, 08:36 AM
Android auto only runs if the phone is plugged in, the phone doesn't need to be plugged in to use the ford pass app.
#20
08-16-2017, 08:40 AM
I got mine to work, sort of.
1. Go to the play.google.com site and install the FordPass app. This is the critical piece that was missing. I turned my phone's WiFi and bluetooth on and left it on for the remainder of this exercise.
2. Open the FordPass app on your phone and complete the login information. This will be the same login you use to get into owner.ford.com.
3. Get in your truck and start the engine
4. On the truck's Sync screen make it connect to your phone if that didn't automagically happen
5. Go to the Apps icon on the Truck's Sync screen. You should get the FordPass icon now. If you didn't then get out of the FordPass app and try restarting it.
I did get two emails from FordPass, so I know it's working. One about a Perk and the other confirming that my profile is complete. I had Android Auto on while all this was happening but I eventually closed it. I didn't get any vehicle health report and it may be because Android Auto was there when I started FordPass. Android Auto is a bit aggressive and it seems like it comes back on its own.
Anyhow, I'm further than I was before. But not quite finished.
It's interesting that there is fuel price info in both Sirius and FordPass. I didn't compare the two to see if they agreed.
1. Go to the play.google.com site and install the FordPass app. This is the critical piece that was missing. I turned my phone's WiFi and bluetooth on and left it on for the remainder of this exercise.
2. Open the FordPass app on your phone and complete the login information. This will be the same login you use to get into owner.ford.com.
3. Get in your truck and start the engine
4. On the truck's Sync screen make it connect to your phone if that didn't automagically happen
5. Go to the Apps icon on the Truck's Sync screen. You should get the FordPass icon now. If you didn't then get out of the FordPass app and try restarting it.
I did get two emails from FordPass, so I know it's working. One about a Perk and the other confirming that my profile is complete. I had Android Auto on while all this was happening but I eventually closed it. I didn't get any vehicle health report and it may be because Android Auto was there when I started FordPass. Android Auto is a bit aggressive and it seems like it comes back on its own.
Anyhow, I'm further than I was before. But not quite finished.
It's interesting that there is fuel price info in both Sirius and FordPass. I didn't compare the two to see if they agreed.
#21
08-16-2017, 08:42 AM
For whatever the reason, 6.7s don't have this feature. You can monitor oil life and lots of other stuff using Forscan lite or TorquePro, though.
#22
08-16-2017, 08:46 AM
Join Date: Oct 2015
Location: Somewhere south of Denver
Posts: 18,827
Received 6,870 Likes
on
2,789 Posts
I know it says that, but I think it worked anyhow. It isn't clear. I had Android Auto on for most of the time, but shut it off only towards the end of letting my engine run.
#23
08-16-2017, 08:48 AM
Join Date: Oct 2015
Location: Somewhere south of Denver
Posts: 18,827
Received 6,870 Likes
on
2,789 Posts
I do agree that the FordPass app worked through bluetooth.
#24
08-16-2017, 08:49 AM
EDIT: and now Iam again getting a "permissions not recieved, cannot connect to server" error again. Ths app sucks.
#25
10-02-2017, 10:02 PM
Join Date: Oct 2015
Location: Somewhere south of Denver
Posts: 18,827
Received 6,870 Likes
on
2,789 Posts
I'm back to not being able to get the vehicle health report working. I tried a number of different ways to get the connection between FordPass on my Android phone to connect to my truck. When I went to owner.ford.com my prior health report didn't exist. Strange. This software sure is goofy.
#26
10-04-2017, 11:37 PM
Join Date: Oct 2015
Location: Somewhere south of Denver
Posts: 18,827
Received 6,870 Likes
on
2,789 Posts
My phone received a new version of FordPass tonight. I'll test it tomorrow.
Earlier today I somehow managed to get the FordPass App icon to show up on the sync screen. This was not happening a couple of days ago. But, the app came up with a blank screen and eventually said it had lost communication with FordPass and would I like to restart the app (on my phone?). Still couldn't get it to work. Android Auto is disabled within Sync and on my phone, just to make sure it isn't causing problems.
Earlier today I somehow managed to get the FordPass App icon to show up on the sync screen. This was not happening a couple of days ago. But, the app came up with a blank screen and eventually said it had lost communication with FordPass and would I like to restart the app (on my phone?). Still couldn't get it to work. Android Auto is disabled within Sync and on my phone, just to make sure it isn't causing problems.
#27
10-04-2017, 11:56 PM
#28
10-05-2017, 12:11 AM
Join Date: Oct 2015
Location: Somewhere south of Denver
Posts: 18,827
Received 6,870 Likes
on
2,789 Posts
#29
10-06-2017, 12:16 PM
Elder User
I have found if I start the app on my phone first, , the FordPass logo shows up on the dash and I tap that. The FordPass logo does not show up when moving, and possibly, the vehicle even needs to be in Park. Not sure about that.
Once I got it working, I've gotten mine to run 2 reports now. First told me I needed an oil change, and now it shows 99% oil life.
I do get a warning about TPMS not working, but I don't care. I have not sprung for the correct sensors for the wheels.
Once I got it working, I've gotten mine to run 2 reports now. First told me I needed an oil change, and now it shows 99% oil life.
I do get a warning about TPMS not working, but I don't care. I have not sprung for the correct sensors for the wheels.
#30
10-21-2017, 10:07 AM
Its like someone at Ford thought "How can I make this as difficult and complex as possible."
I have been dinking around with this for 2 days and still not working. I just want to see my oil percentage life. :-(