2017 Super Duty Sync 3 AIPM Potential Issues
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Tuned
Joined: Dec 2007
Posts: 354
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2017 Super Duty Sync 3 AIPM Potential Issues
Ever since my 2017 Super Duty 12/19/2017 was delivered in February, the USB Music option has not worked
Not on an IPhone 6, IPhone 6 Plus. IPad Air, Ipad Mini 4 and not an IPod Touch all with latest Apple Software
The hope was Sync 3 Version 2.2 would fix the issue
Yesterday my servicing dealer installed Version 2.2 via IDS install
The 2.2 version did not fix the issue and now when the system hangs with An attempt to use USB music, the entire system has other issues with Sync voice commands not working and phone calls can not be made nor received
The dealer is at a loss to get this fixed
I have now asked them to ask Ford to replace the AIPM module
Am I on the right track?
All of these devices worked perfectly with no issues on the previous 2015 Super Duty Sync 2 system but never have worked with Sync 3
https://i.imgur.com/g8HTLjs.jpg
Not on an IPhone 6, IPhone 6 Plus. IPad Air, Ipad Mini 4 and not an IPod Touch all with latest Apple Software
The hope was Sync 3 Version 2.2 would fix the issue
Yesterday my servicing dealer installed Version 2.2 via IDS install
The 2.2 version did not fix the issue and now when the system hangs with An attempt to use USB music, the entire system has other issues with Sync voice commands not working and phone calls can not be made nor received
The dealer is at a loss to get this fixed
I have now asked them to ask Ford to replace the AIPM module
Am I on the right track?
All of these devices worked perfectly with no issues on the previous 2015 Super Duty Sync 2 system but never have worked with Sync 3
https://i.imgur.com/g8HTLjs.jpg
New User
Joined: Jun 2017
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If it is Apple Carplay you are trying to get working, I was under the impression that for vehicles delivered with Sync 3 2.0, the fix for Carplay required the 2.2 upgrade and a hardware upgrade. Maybe something having to do with the USB hardware interface(??).
My USB audio works fine from a jump drive. It takes a while to respond the first time it reads the drive.
My USB audio works fine from a jump drive. It takes a while to respond the first time it reads the drive.
Junior User
Joined: Apr 2017
Posts: 69
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From: Carlsbad, CA
If it is Apple Carplay you are trying to get working, I was under the impression that for vehicles delivered with Sync 3 2.0, the fix for Carplay required the 2.2 upgrade and a hardware upgrade. Maybe something having to do with the USB hardware interface(??).
My USB audio works fine from a jump drive. It takes a while to respond the first time it reads the drive.
My USB audio works fine from a jump drive. It takes a while to respond the first time it reads the drive.
My understanding i the 2.2 upgrade is only for 2016 and below vehicles and adds nothing to the 2017 model and in fact may do harm.
Thread Starter
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Tuned
Joined: Dec 2007
Posts: 354
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It is not Car Play
It is using Apple Devices for streaming cloud music come from any number of sources and preserving the factory navigation and weather etc
Thanks for yur reply
I think the AIPM is faulty
It is using Apple Devices for streaming cloud music come from any number of sources and preserving the factory navigation and weather etc
Thanks for yur reply
I think the AIPM is faulty
New User
Joined: Jun 2017
Posts: 9
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Thanks for the clarification on the 2016 vs 2017.
"now when the system hangs with An attempt to use USB music, the entire system has other issues with Sync voice commands not working and phone calls can not be made nor received"
I observed the same behavior when plugging in a jump drive with 4,600 music files. It took many minutes to complete the indexing, and Sync 3 was all tied up in knots and would not respond to commands until the indexing was completed.
"now when the system hangs with An attempt to use USB music, the entire system has other issues with Sync voice commands not working and phone calls can not be made nor received"
I observed the same behavior when plugging in a jump drive with 4,600 music files. It took many minutes to complete the indexing, and Sync 3 was all tied up in knots and would not respond to commands until the indexing was completed.
Thread Starter
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Tuned
Joined: Dec 2007
Posts: 354
Likes: 0
Thanks for the clarification on the 2016 vs 2017.
"now when the system hangs with An attempt to use USB music, the entire system has other issues with Sync voice commands not working and phone calls can not be made nor received"
I observed the same behavior when plugging in a jump drive with 4,600 music files. It took many minutes to complete the indexing, and Sync 3 was all tied up in knots and would not respond to commands until the indexing was completed.
"now when the system hangs with An attempt to use USB music, the entire system has other issues with Sync voice commands not working and phone calls can not be made nor received"
I observed the same behavior when plugging in a jump drive with 4,600 music files. It took many minutes to complete the indexing, and Sync 3 was all tied up in knots and would not respond to commands until the indexing was completed.
Still all of these devices worked flawlessly with the same size Apple Cloud Music library on Sync 2 on my previous 2015. Also many times I am just streaming content from my web server or using Vox or Tidal
I am highly disappointed in Sync 3 as it should not be so unreliable
Tuned
Joined: Jun 2004
Posts: 275
Likes: 0
From: Alberta, Canada
I have a job 2 truck and one day my USB system just died entirely. It had been working for a few weeks prior. I did a master reset and it came back and hasn't failed again since. When I was using ForScan for a few other things I noticed an error with a module (can't recall which one) that said it lost communication with the APIM. I'm guessing my issue will resurface eventually and I'll take it to the dealer. I've also had the unit freeze up when I press the Sync voice button on the steering wheel but it was fine after a restart.
One other day I lost both Bluetooth and GPS... both returned after restarting the truck.
Hopefully these issues do not get worse.
One other day I lost both Bluetooth and GPS... both returned after restarting the truck.
Hopefully these issues do not get worse.
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