Haggle
How much haggling can I do if I order vs buy off the lot?

Just use TrueCar, it gets you awful close to the bottom dollar on the new truck, then you really can just focus on the trade. Don't shop across state lines unless you read all 2000 post I've written on the topic.
You should go in being a smart consumer! But, the quickest way to the best deal is to find the truck you want and go in ready to buy that day if they give you the right deal, follow the process they lay out, and then just say "yes I will buy the truck, but that deals not good enough" a few times. Normally by the third offer the dealership is pretty serious with figures if your salesperson is at all competent. If they know you're actually serious, they won't let you left with money on the table. If you're going to "shop", they'll get you out of there as quick as possible. Why waste time when the next guy can pull one over on you in one way or another. A customer who wants to shop a ton is an uneducated customer, so if I'm honest with you I know someone else won't be, and you'll believe them more. Knowing that, I will be polite, give vague figures, and wish you well, never to follow up with you at all!
Last edited by oklarado; Feb 27, 2017 at 01:00 PM. Reason: Fixed typo!!!!
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Look at the folks posting on the forum here. It's a generally highly educated consumer group. The folks here probably represent the top 1% of the market in many aspects. But folks still talk about monthly payment and getting the most truck they can afford. I've yet to see one person ask "How much truck can I get for $50,000". It's always "how cheap can I get this". To me, that represents backwards thinking.
Figure out what truck I want.
Find out what my bank would offer for rate.
Go on KBB and look up fair value of my trade.
Walk into dealership I wanted to do business with, agree to buy truck at invoice minus rebates if they would give me a little over fair trade value. Let them beat my banks rates, and order the truck.
That's it. That's simple. They'd make about $2k off me tops, mostly in the finance department, but I wouldn't care because my bank would have made $1500 of that off me instead and I'd be just as happy to let the sales guy get a little bit. If it was a very expensive truck, I'd work out under invoice, but those are not the trucks I'm interested in. Any effort more than that is wasting time.
Figure out what truck I want.
Find out what my bank would offer for rate.
Go on KBB and look up fair value of my trade.
Walk into dealership I wanted to do business with, agree to buy truck at invoice minus rebates if they would give me a little over fair trade value. Let them beat my banks rates, and order the truck.
That's it. That's simple. They'd make about $2k off me tops, mostly in the finance department, but I wouldn't care because my bank would have made $1500 of that off me instead and I'd be just as happy to let the sales guy get a little bit. If it was a very expensive truck, I'd work out under invoice, but those are not the trucks I'm interested in. Any effort more than that is wasting time.
Figure out what truck I want.
Find out what my bank would offer for rate.
Go on KBB and look up fair value of my trade.
Walk into dealership I wanted to do business with, agree to buy truck at invoice minus rebates if they would give me a little over fair trade value. Let them beat my banks rates, and order the truck.
That's it. That's simple. They'd make about $2k off me tops, mostly in the finance department, but I wouldn't care because my bank would have made $1500 of that off me instead and I'd be just as happy to let the sales guy get a little bit. If it was a very expensive truck, I'd work out under invoice, but those are not the trucks I'm interested in. Any effort more than that is wasting time.
So, I did all of that a couple weeks ago. Go to the 'city slicker' dealer since he is the only one around that has 6.2 Lariat CC's in stock and I want to drive one. So after digging the damn thing out of a snow bank and putting gas in it, we take it for a spin. Sales guy has never heard of adaptive steering, doesn't seem to know much about the truck in general. Recommends I look at F-150's.... I'm impressed with the SuperDuty and offer to show him my scale ticket proving my 'little' camper overloads the rear axle of any F-150 he has on the lot - so let's go talk numbers on the Superduty.
We drove a Blue Jeans short bed. I want a white gold, caribou two tone, long bed, 4.30 gears, extended running boards, ultimate camera package.
"Why don't you the one we just drove, isn't it nice?"
No, I want what I want and you need to order it. "well let me do search." Now, I've already done that and even though the Ford website isn't the best, I know this truck is not out there.
Guy finally gives up that and says we need to order it. Now - "How about your trade?" Again, already did my homework - its an '05 F-150 (in decent shape) with 140K. He don't want that and I already know I can sell it myself easily and not complicate the deal, but he insists on having the sales manager give me a value...
At this point, A. Its kind of funny and so I have an hour to kill before I pick up my wife, so have at it B. I know for sure where I am NOT buying a truck.
So, they screw around for a while, give me a bottom line price that includes the trade and the discount from MSRP in 1 number. Claims the sales manager didn't give him invoice price when I ask for it.
So we go a few rounds and their offer if $4k off MSRP discount and trade (KBB trade-in alone is 5K) At this point, I need to get the wife in 10 minutes, so I say, well if that's the best price I can get an X-plan pin from the Mustang club and do a clean deal. So I said call me back with the bottom line on a clean deal, X-plan or otherwise.
He e-mailed me a build sheet with MSRP and a hand written X-plan number. Still no reference to invoice price.
Bottom line in this long story - next week I go down to the local dealer. Very small, no sales people except the 3 family members that own it. Sit down, list the options I want, he says we can order it - no problem. Asks about a trade - I say nope, unless you want an 05 F-150. He says no, prints the build sheet with X-plan, A-plan, etc right on it. Says "nobody will sell it for less than I will." Slides the paper across the table - $1600 under invoice plus the $1,000 rebate. Wow! done deal. 15 minutes start to finish.
So Frantz - to your point - not doing your homework and wasting people's time can come from both sides of the table! Still very happy with final outcome though.


