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Sync 3 screen went black

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Old Jan 7, 2017 | 01:02 AM
  #1  
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Sync 3 screen went black

For about 30 seconds then ford sign came back on seems to be working okay , but had to pull over and reset my destination was on a 700 mile trip , t seems like read this before
 
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Old Jan 7, 2017 | 03:14 AM
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My froze up and had to pull the fuse, looked like this. It was 2 in the afternoon . Powering off wouldn't do anything.
 
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Old Jan 7, 2017 | 03:30 AM
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If this happens again hold the vol button (power) and the forward seek (>>) button down for 5-10 seconds and it will reboot. It happened once to me and this cleared it up. I've also seen it reboot on its own once as well.
 
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Old Jan 7, 2017 | 05:37 AM
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Originally Posted by rocket_scientist
If this happens again hold the vol button (power) and the forward seek (>>) button down for 5-10 seconds and it will reboot. It happened once to me and this cleared it up. I've also seen it reboot on its own once as well.
Cool. Thanks
 
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Old Jan 7, 2017 | 07:22 AM
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Originally Posted by rocket_scientist
If this happens again hold the vol button (power) and the forward seek (>>) button down for 5-10 seconds and it will reboot. It happened once to me and this cleared it up. I've also seen it reboot on its own once as well.
This mine rebooted once on its own also, have to remember.

To err is human, but to really screw it up takes a computer.

I'm just glad it's not a winblows 95 OS can you imagine a BSOD on our trucks.......
 
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Old Jan 9, 2017 | 09:29 AM
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When I read the Ford switched to a BlackBerry based system, it gave me a bad feeling. I had a blackberry phone once and it was problematic. I hope this isn't a sign of things to come.They must have been the lowest bidder.. I feel Android or Apple based system would have been the best as they are the top two in mobile software.
 
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Old Jan 9, 2017 | 12:26 PM
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Yup, we are in a club.

Here's what mine looked like. And no matter what I did, it wouldn't come back on. Finally a remote start made it come on.


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Old Jan 26, 2017 | 09:03 AM
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"dead" screens from my observation may only be because the radio is updating. I had this happen after I turned on the auto update and observed my shop WIFI transfer rate go up, assumed that the truck was downloading. Then later that day went for a drive and the radio didn't start up. I thought the same, messed up. But, it restarted and it's been fine. Not sure if this is the issue but it's plausible..
 
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Old Mar 11, 2017 | 07:16 PM
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The wife was shopping and got the black screen when she started up to head home. When she got home I went out and started the truck and the screen was fine.
 
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Old Mar 13, 2017 | 07:35 AM
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I forgot about getting back to this thread..

Looked at the ver numbers and NO update. All the numbers are the same...
 
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Old Aug 6, 2019 | 12:27 PM
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Rather than start a new thread.... my screen went black this morning too. Worked fine throughout the morning, then parked it for about 10 minutes to take some photos, I noticed after that the sync screen was black, no audio coming from the speakers, just dead. I shut the truck down and back on a couple times but still black.
 
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Old Aug 6, 2019 | 01:10 PM
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Originally Posted by ForCal
Rather than start a new thread.... my screen went black this morning too. Worked fine throughout the morning, then parked it for about 10 minutes to take some photos, I noticed after that the sync screen was black, no audio coming from the speakers, just dead. I shut the truck down and back on a couple times but still black.
Did you try the reboot listed above?
 
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Old Aug 6, 2019 | 01:26 PM
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Originally Posted by bridge
Did you try the reboot listed above?
No, I'll go give that a try in a few if it still isnt working.
 
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Old Aug 6, 2019 | 02:51 PM
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Started working again without reset. I hope this doesnt become a frequent thing.
 
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Old Aug 6, 2019 | 03:12 PM
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Mine was so bad after 2 APIMs 2ACMs dropped calls Bluetooth problems Ford bought it back. Don't give up
 
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