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6.7L Power Stroke Diesel 2011-current Ford Powerstroke 6.7 L turbo diesel engine

Do I have a case???

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Old Mar 31, 2016 | 05:24 PM
  #1  
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Do I have a case???

Buy a F250 about 7 weeks ago. Had a little over 107k miles, so I got the 4yr/48k powertrain extended warranty. Couple of weeks later get $1100 in new tires. Tire people, "hey your brakes have about had it". Ok, let me do some research. About 5 weeks later, CEL comes on. P20e8 error, so I take to the dealer I bought it from. About 4 hrs later get a call with the estimate. About $2k for new def system. On top of that they noticed a primary radiator leak, another $2100. Neither covered under the extended warranty. I'm less than 1000 miles into the truck, and all these issues start to happen. Tires, brakes, def system and radiator and none of this was caught during presale "1000" point inspection, from a Mega Ford Store.

My question to all you diesel veterans, do I have any recourse action. If the CEL comes on, doesn't that mean it has something to do with the engine? Thanks for your comments
 
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Old Mar 31, 2016 | 07:03 PM
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My question is...what did they inspect? Does the sale bill say anything about a warranty or sold "as is". Does your extended warranty cover anything mentioned?
 
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Old Mar 31, 2016 | 08:09 PM
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What year truck?
 
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Old Mar 31, 2016 | 08:15 PM
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Surely you saw the tires when you bought the truck. Their condition should not be a surprise to you.

You could argue with the dealer about his inspection process if the Brake were worn out. Apparently the dealer didn't check them out. But you could at least question what his criteria is for "OK" on brakes and why he said they were good when they are not. Brakes don't go from good to bad over night.

Radiator is just luck of the draw. It may have been fine last week and started to leak last night. If it was leaking while the dealer owned it, I'd hope you would have spotted it when you looked it over. Basically seen antifreeze puddled under the truck or dripping down the radiator. I doubt you will get much satisfaction from the dealer for that unless you can somehow prove it was leaking when they did the inspection.

This is always the challenge of buying a used vehicle.
 
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Old Mar 31, 2016 | 09:29 PM
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Did you buy the Ford warranty? Lots of dealers sell used vehicle warranties but they do not even tell the customer if its an actual Ford warranty.
I don't think you can even buy a Ford warranty at 107k miles in Canada.
 
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Old Mar 31, 2016 | 09:30 PM
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I'll second everything painted horse just said and add a couple thoughts...

First, get a second opinion on the brakes, tire shops can be a little unscrupulous upselling brakes on occasion.
Second, the CEL will come on for anything that effects emissions....your DEF system is purely for that. From the price you quoted I'm guessing the tank heater failed, but if it's something else a second opinion isn't a bad idea, I see a lot of missed diagnoses on operational problems. The DEF system will typically take a few hundred miles to detect a problem, wouldn't surprise me if the previous owner cleared codes before trade in time.
 
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Old Apr 1, 2016 | 10:12 AM
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Originally Posted by Painted Horse
Radiator is just luck of the draw. It may have been fine last week and started to leak last night. If it was leaking while the dealer owned it, I'd hope you would have spotted it when you looked it over. Basically seen antifreeze puddled under the truck or dripping down the radiator. I doubt you will get much satisfaction from the dealer for that unless you can somehow prove it was leaking when they did the inspection.

This is always the challenge of buying a used vehicle.

Radiators are luck of the draw. I never saw mine leaking, but for weeks I would smell antifreeze when I would get out and walk around the front after driving it. Finally took it in and sure enough the radiator was leaking. Just pointing out that it is possible that you may not actually see a leak for a while.

I agree, used vehicles tend to be a crap shoot. You never know who to trust.
 
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Old Apr 2, 2016 | 06:17 AM
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Brakes are probably ok. Pull a tire and see. Tire places always up sell.


I'd sure go back to them and see if they will do something.
 
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Old Apr 2, 2016 | 09:14 AM
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I agree...second opinion needed
 
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Old Apr 2, 2016 | 09:59 AM
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Get a second opinion. But I will say this, ALWAYS get your own inspection done prior to buying...
 
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Old Apr 2, 2016 | 10:55 AM
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I had a dealer attempt to get me to buy new brakes but when I checked them myself, I found that they were only half worn.
 
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Old Apr 2, 2016 | 11:28 AM
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It's not so much a diesel issue as it is a truck issue.
Tires are pretty easy to inspect even for someone without much vehicle knowledge. Brakes are really more of an iffy thing. As others said tire shop would probably want you to do them.
Have them looked at it could just be pads or rotors, at 100k I would imagine they've been done once but who knows.
Radiator and def are just luck of the draw. That's the problem with used trucks it's a bit of a gamble sometimes.
Do you have a case? Probably could get a discount on some stuff but without knowing what your warranty covers I would say no. Is a mega ford store the same as a Ford dealership?
 
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Old Apr 2, 2016 | 01:39 PM
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Tires and Brakes won't be covered under the warranty (most likely). I have had some other brand warranties that did cover brakes and rotors. There is a Ford maintenance plan, but even that one won't cover tires.

Radiator could be covered, but you didn't post what "extended" warranty you got.

Like other's I've had dealers tell me my brakes had 10% left and I said OK - I'll do them myself. I bought pads and went to change them and there was 75% left. Same car, took it to do new tires, this time at a tire shop said I needed brake pads and rotors for the tune of $3k... At that time, I was closer to 30% of the rear pads left, but the rotors were fine. Again, I did it myself for $45.

And as PH stated, this is the chance you take getting a used vehicle.... I have your luck with used, so if I can't afford what I want new, I go down to a lower priced vehicle.

I'd look at the brakes and consider doing them myself. Brake pads for a F250 on a casual look online 2015 F250 Lariat with a 6.7 Diesel is $60...

http://www.autopartswarehouse.com/sk...OHwaAqdo8P8HAQ

And it's $180 for a front disc set... same place. (both wheels).

So let's go high and say $550 and by yourself you'll have a completely, brand new set of brakes, pads and discs. For around $100 - $150 you can have all new pads and your rotors turned if they haven' been worn out past that ability.

You can do the same thing with the radiator -- but I am interested in your warranty first.

--

Note: I am not for or against Auto Parts Warehouse, it was just the first place that had those items listed and pricing... Probably could do better searching around.
 
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Old Apr 2, 2016 | 01:55 PM
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Depending on the wheel type you have, it should be easy to look at the pads with a flashlight and see if the tire place is pulling a fast one.

Remember, they mechanic gets paid by the job in most places, so it's in his best interest to get you to buy services that you often don't need.

If you buy used, especially in the area where you live, it's best to take a vehicle to a mechanic you at least have dealt with before, and have him do an inspection on the vehicle. Typically cost you $80-100, but it is well worth it to prevent problems just like the ones you have encountered.

The mechanic has no skin in it, and he makes decent money for his time, and has no incentive to lie. He will usually be honest with you, and tell you what the problems are that he finds.

If the dealer or person you're buying it from doesn't allow you to do that, walk away from the deal.
 
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