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Old Mar 7, 2016 | 09:34 AM
  #1  
mikereidjr's Avatar
mikereidjr
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Mountain Pass
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NAV off Route

Hello-
My mom has a 13 Explorer XLT with the My Ford Touch and NAV

My Pop recently loaded the maps for 2016 and since then the NAV always has the arrow off the road.

I recently drove the SUV in circles trying to get the GPS to re calibrate with the satellites and it seemed to work for a few days but then reverted back.

Any ideas?
 
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Old Mar 7, 2016 | 10:57 AM
  #2  
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FordIVTteam
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Originally Posted by mikereidjr
Hello-
My mom has a 13 Explorer XLT with the My Ford Touch and NAV

My Pop recently loaded the maps for 2016 and since then the NAV always has the arrow off the road.

I recently drove the SUV in circles trying to get the GPS to re calibrate with the satellites and it seemed to work for a few days but then reverted back.

Any ideas?
Hi mikereidjr,

I recommend removing the SD card and perform a master reset: How to perform a master reset | SYNC | Official Ford Owner Site

Hope this helps!

Shaay
 
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Old Mar 13, 2016 | 06:07 AM
  #3  
jdadamsjr's Avatar
jdadamsjr
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Joined: Oct 2002
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As with most mfg's navs,
since it's not their primary product and just an accessory - I've not had good luck with any of them, ford's, audi's, Monaco's - out of date maps are one thing, but their interface and routing software is not up to snuff either, IMHO...

Why we keep quarterly updated Garmins in all ours... YRMV
 
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