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Old Nov 19, 2015 | 08:32 AM
  #1  
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2014 new engine

well my FX4 needs a new engine. a small tick was the only indication of a problem. it ran perfectly. looks like a piston sleeve in the 5.0 has slipped.
 
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Old Nov 19, 2015 | 11:31 AM
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Ouch. How many miles?
Warranty I hope.
Warranty sadly doesn't cover the pain in the butt factor.
 
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Old Nov 20, 2015 | 07:28 AM
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Yes warranty. has 40,000 on it.
 
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Old Nov 20, 2015 | 08:14 AM
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Thanks for posting about it. Did the dealer provide any TSB or tech articles on how they diagnosed it as needing a replacement engine? Mine has the 5.0 "tick" as well and I will need to be fighting with my dealer about this in the near future... or trading my truck in.

Thanks
 
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Old Nov 20, 2015 | 08:17 AM
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You should be able to use your warranty. Don't let it slip, you know how dealers can be...
 
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Old Nov 20, 2015 | 09:46 AM
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Originally Posted by FX4roy
well my FX4 needs a new engine. a small tick was the only indication of a problem. it ran perfectly. looks like a piston sleeve in the 5.0 has slipped.
Welcome to the forum, FX4roy. I want to see what I can do to get you back behind the wheel as quickly as possible. Since you're a new member, you may not have access to PMs yet. Send an email to custserv@ford.com with your full name, best daytime phone number, VIN, current mileage, and servicing dealership. This email address isn't actively monitored, so put my name ("Crystal") in the subject line. Post here once you've sent it; that's how I'll know to go and look for your message.

Originally Posted by Robbgt
...Mine has the 5.0 "tick" as well and I will need to be fighting with my dealer about this in the near future...
Let's see what I can do to make sure the dealer visit goes smoothly, Robb. How many miles are on your truck currently?

Crystal
 
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Old Nov 20, 2015 | 09:53 AM
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Originally Posted by FordService
Let's see what I can do to make sure the dealer visit goes smoothly, Robb. How many miles are on your truck currently?

Crystal
Thank you Crystal! I currently have around 31k miles. I will probably be holding off on any major repairs like this until after winter in New England.

I have been happy working with Ford of Branford CT and they have taken care of me in the past, however I did need to direct them to a specific TSB for my last 2 issues.

It would be nice to go into this issue with some documentation from Ford that it is a known issue before "discussing" it with my dealer.
 
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Old Nov 20, 2015 | 10:42 AM
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Originally Posted by Robbgt
Thank you Crystal! I currently have around 31k miles. I will probably be holding off on any major repairs like this until after winter in New England.

I have been happy working with Ford of Branford CT and they have taken care of me in the past, however I did need to direct them to a specific TSB for my last 2 issues.

It would be nice to go into this issue with some documentation from Ford that it is a known issue before "discussing" it with my dealer.
Thanks for the quick reply, Robb! I'm glad to hear that you've got a great dealership. I don't have access to TSBs, but your service manager should be able to see any that apply to the truck by checking out your VIN. Touch base with me after things thaw out after winter; I'll be here to help.

Crystal
 
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Old Nov 23, 2015 | 06:19 AM
  #9  
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All's well that ends well. My dealer was fantastic. They had the new engine ordered before I knew there was a serious problem. I went in thinking I had a bad injector.


It took 4 days to replace the engine but when I got her back she was washed, waxed and purring like a kitten. I'm very happy with the service I received.


Thanks Crystal. I keep you in mind if there's every another issue.
 
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Old Nov 23, 2015 | 08:36 AM
  #10  
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Originally Posted by FX4roy
...Thanks Crystal. I keep you in mind if there's every another issue.
Sure thing, FX4roy! I'll be here if you need any assistance.

Crystal
 
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Old Nov 23, 2015 | 09:34 AM
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Originally Posted by FX4roy
All's well that ends well. My dealer was fantastic. They had the new engine ordered before I knew there was a serious problem. I went in thinking I had a bad injector.


It took 4 days to replace the engine but when I got her back she was washed, waxed and purring like a kitten. I'm very happy with the service I received.


Thanks Crystal. I keep you in mind if there's every another issue.
Glad to hear you were up and running so fast! Did they happen provide any TSB# or other information info on the repair slip as to how they diagnosed it as needing a replacement engine that I could use to reference when I discuss this with my dealer? Thanks in advance.
 
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Old Nov 23, 2015 | 09:57 PM
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Originally Posted by Robbgt
Thanks for posting about it. Did the dealer provide any TSB or tech articles on how they diagnosed it as needing a replacement engine? Mine has the 5.0 "tick" as well and I will need to be fighting with my dealer about this in the near future... or trading my truck in.

Thanks
"... the 5.0 tick"? ! It has a name.
arrgh, at 16K my '14 has had it for most of it's 8 months. thought it was just me. Seems buying new Ford wasn't the best choice(btw my '01 only went to the shop for radiator and brake switch recalls).
Road trips are questionable now since I don't trust the thing.
At least until I can get it to the dealership. If they'll even fix it. arrgh.
 

Last edited by newfordy; Nov 23, 2015 at 09:58 PM. Reason: add info.
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Old Nov 24, 2015 | 09:41 AM
  #13  
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Originally Posted by newfordy
"... the 5.0 tick"? ! It has a name.
arrgh, at 16K my '14 has had it for most of it's 8 months. thought it was just me...
I'm sure you'll be in great hands at your dealership, newfordy. If you need my help after receiving a diagnosis, just give me a shout. I'll be here.

Crystal
 
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Old Nov 25, 2015 | 07:45 AM
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My Dealer didn't find a TSB on the issue for the 2014 but had seen the problem on earlier trucks. He talked to the Ford engineers and ordered the long block.
I do a lot of driving with my job and he said the truck would be fine while I waited for the engine to come in. that only took 3 days.
 
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Old Nov 25, 2015 | 08:51 AM
  #15  
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Thank you for the reply. Good to know that the engineers at ford are aware for the problem and made for quick turn around.
 
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