2002 Explorer with Problems
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Joined: Jul 2003
Posts: 7
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From: Gladstone, OR
2002 Explorer with Problems
We have an automatic 2002 Explorer for the most part we REALLY like, but most automatics that I have driven before do not roll freely 6-8 feet on inclines by the time you take your foot off the brake and place it on the gas. I have to put my left foot on the break and my right foot on the gas at the same time to keep it from rolling.
When the rpms were going up the vehicle was coasting and slowing down, we could of floored it and nothing would of happened, its done this as slower speeds as well. If it were on a hill it would roll backwards if we did not apply the breaks.
We have had it back to the Dealer 4 times with the same problem, they said it is not the transmission and have left messages on our voice mail (which we kept) that they have no idea what is wrong with it and that their computers are showing nothing wrong with it, even tho they have driven it and said it seems to be "doing something"
The transmission fluid can not be checked by us, where the trans. fluid goes is sealed in the 2002, only the dealer can get to it. They said it appeared to be mixing with another fluid the first time we took it in and said they fixed it but its been back in for the same problem 3 more times.
I can't tell you what they did the next 3 times "fixing it", just that whatever they did didn't work. They have told us to go ahead and try it every time even tho we told them we weren't comfortable driving it, we tried it only because they have been saying it is fixed. It's at the dealers now only because we refuse to take it off the lot again.
There was one (of many) incident were I was sitting on a hill in an apartment complex parking lot which was about 15 feet away from the apartment wall with grass in between, there were kids playing in the grass, I put it in reverse took my foot off the break to apply the gas and it rolled forward very fast about 4 -5 ft., I had to quickly re-apply the break then use both feet on both pedals to back it up. Luckily the kids were further away than 5 ft! ITS DANGEROUS.
I have seen that kind of free wheeling on a hill before but I had a CLUTCH to use to hold the motor!
I'm sure the problem obviously has something to do with the gears and the 4 wheel drive, but they can't seem to fix it! They have downloaded update after update from Ford but its still not fixed the problem or told them what the specific problem is, they haven't had any problems like this one with any other 2002 just this one.
We told them we'd take another 2002 but even after 1 year of trying they think they can fix this one, But we don't want to keep paying on a lease that continues to have problems with no guarantee that they'll find the problem before the lease is up. And why do we have to pay for a NEW vehicle to be in the shop and that we cannot trust.
We have always bought Fords and have used the same dealer for the last 4 cars we have purchased (7 years).
When the rpms were going up the vehicle was coasting and slowing down, we could of floored it and nothing would of happened, its done this as slower speeds as well. If it were on a hill it would roll backwards if we did not apply the breaks.
We have had it back to the Dealer 4 times with the same problem, they said it is not the transmission and have left messages on our voice mail (which we kept) that they have no idea what is wrong with it and that their computers are showing nothing wrong with it, even tho they have driven it and said it seems to be "doing something"
The transmission fluid can not be checked by us, where the trans. fluid goes is sealed in the 2002, only the dealer can get to it. They said it appeared to be mixing with another fluid the first time we took it in and said they fixed it but its been back in for the same problem 3 more times.
I can't tell you what they did the next 3 times "fixing it", just that whatever they did didn't work. They have told us to go ahead and try it every time even tho we told them we weren't comfortable driving it, we tried it only because they have been saying it is fixed. It's at the dealers now only because we refuse to take it off the lot again.
There was one (of many) incident were I was sitting on a hill in an apartment complex parking lot which was about 15 feet away from the apartment wall with grass in between, there were kids playing in the grass, I put it in reverse took my foot off the break to apply the gas and it rolled forward very fast about 4 -5 ft., I had to quickly re-apply the break then use both feet on both pedals to back it up. Luckily the kids were further away than 5 ft! ITS DANGEROUS.
I have seen that kind of free wheeling on a hill before but I had a CLUTCH to use to hold the motor!
I'm sure the problem obviously has something to do with the gears and the 4 wheel drive, but they can't seem to fix it! They have downloaded update after update from Ford but its still not fixed the problem or told them what the specific problem is, they haven't had any problems like this one with any other 2002 just this one.
We told them we'd take another 2002 but even after 1 year of trying they think they can fix this one, But we don't want to keep paying on a lease that continues to have problems with no guarantee that they'll find the problem before the lease is up. And why do we have to pay for a NEW vehicle to be in the shop and that we cannot trust.
We have always bought Fords and have used the same dealer for the last 4 cars we have purchased (7 years).
Freshman User
Joined: Jun 2003
Posts: 27
Likes: 1
2002 Explorer with Problems
Check out http://www.alldata.com/TSB/20/022015DC.html
They list a TSB for
02-13-8 JUL 02 A/T - Slipping Shifts/Delayed Engagements/DTC's Set
I think this would be a delayed engagement.But go to a different dealer for sure,they are not all created equal.
They list a TSB for
02-13-8 JUL 02 A/T - Slipping Shifts/Delayed Engagements/DTC's Set
I think this would be a delayed engagement.But go to a different dealer for sure,they are not all created equal.
