Dealerships
Logistics Pro
Joined: Nov 2003
Posts: 4,371
Likes: 7
From: PA
^ sneaking in out of spec parts. Something I've seen many times in the parts business. Factories don't want to take a production loss or have abunch of scrap pieces so they put them In the boxs every so often to try and sneak them past quality control. Only hurts the business as many contracts have been lost due to sending to many bad parts so they take there business overseas.
Hotshot
Joined: Mar 2013
Posts: 14,255
Likes: 199
From: Phoenix, Az.
^ sneaking in out of spec parts. Something I've seen many times in the parts business. Factories don't want to take a production loss or have abunch of scrap pieces so they put them In the boxs every so often to try and sneak them past quality control. Only hurts the business as many contracts have been lost due to sending to many bad parts so they take there business overseas.
Example if Ford orders 1000 of a certain switch they may have 150 of them inspected. If they pass the whole shipment is bought by Ford. If a certain percentage are out of spec then the whole shipment of 1000 are declined. A true story here. Way back 1978ish my Uncle was a final inspector at Dana Corp in Toledo. Ford had ordered a 1 or 2 thousand 9 speed trannys. I don't remember the exact amount. Well, on the number of trannys Ford spec'ed to be inspected my Uncle found too many out of Ford's specs. He wigged because that's a lot of money Dana had wrapped up in them. So he went to his Boss and asked what he should do. His boss said "don't worry Chet,we'll sell them to GMC". True Story. Right from the horse's mouth.
Logistics Pro
Joined: Nov 2003
Posts: 4,371
Likes: 7
From: PA
Now that's just plain hilarious about sitting them on GMC's door step. Companies only hurt themselves when they send junk to customers. Word spreads quick now days and we all wonder why you see so much work being sent overseas well there you go companies are only doing it to themselves
Elder User
Joined: Jun 2013
Posts: 949
Likes: 0
From: Metro Detroit-MI
Sounds like there are still some dealerships in other parts of the country that still support owners of older Ford vehicles.
When I was looking for a vacuum modulator for my truck the other day none of the local parts stores had one in stock so I thought what the heck why not try our local dealership. When I walked in into the parts department I was not sure whether to ask for an expresso or latte or a bottle of spring water. The parts guy was quick to inform me that their computers did not contain information on old vehicles like mine, he did not have the old books to even try to look it up and pretty much invited me to take my business elsewhere.
Oh well, guess I wont be going back there again.
When I was looking for a vacuum modulator for my truck the other day none of the local parts stores had one in stock so I thought what the heck why not try our local dealership. When I walked in into the parts department I was not sure whether to ask for an expresso or latte or a bottle of spring water. The parts guy was quick to inform me that their computers did not contain information on old vehicles like mine, he did not have the old books to even try to look it up and pretty much invited me to take my business elsewhere.
Oh well, guess I wont be going back there again.
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Mountain Pass
Joined: Nov 2004
Posts: 242
Likes: 54
From: Central Texas
Not sure if the law has changed but I am pretty sure that dealerships are only legally required to supply parts for vehicles up to 7 years old. I have worked in 3 dealers and most of the time we could only go back 15 years. Sometimes we would actually have to call a big parts store to get information.
I realize most parts outfits run lean on available inventory based on anticipated and realistic demand, warehouse less frequent items folks need from central distribution centers and rely on their suppliers or manufacturers for what would be considered near one off parts. Just another sign of these more modern times we live in where profit margins are calculated on a thinner basis than years ago and shelf space is at a premium in the retail stores and dealerships. Just a sign of the times we live in now. I sure do miss the days of going into an honest to goodness parts store, talking to a knowledgeable parts guy about the problem you have and the part being on a shelf in the back.
A simple and courteous " Sorry but we don't stock parts for vehicles of your vintage and have no way to look it up" would have been sufficient and appreciated instead of the bad attitude, look over the top of his glasses and dismissive attitude.
Lead Driver
Joined: Aug 2003
Posts: 7,592
Likes: 10
From: **** hole San Jose ca.
Before, I got a computer that was in 1999, I'd go to a Ford truck dealer here in San Jose ca. Each time when I'd say what the yr was and what, I needed the parts counterman would looked like he was in pain or had just crapped is pants, and then would roll his eyes and acted like he hated to get off his stool and dig out those big azz heavy books.
That's when he went into a slow motion mode. As, I stood their waiting for him open the books he say, I doubt if it's even in stock or even could order it.
But had what, I needed about 90% of the time.
If, I could not get it at the truck dealership. Then, I'd go to the junk yards looking for good used part.
My trips to the ford dealership ended when, I found parts online..
And Pnp parts, still comes in handy but the bumps are not showing up as much like a few yrs ago. And when one show up in pretty nice shape it's soon to be stripped fast.
I don't hardly have a need for any parts but just go to see what's there and may be a part or two to flip for a few bucks..
Orich
That's when he went into a slow motion mode. As, I stood their waiting for him open the books he say, I doubt if it's even in stock or even could order it.
But had what, I needed about 90% of the time.
If, I could not get it at the truck dealership. Then, I'd go to the junk yards looking for good used part.
My trips to the ford dealership ended when, I found parts online..
And Pnp parts, still comes in handy but the bumps are not showing up as much like a few yrs ago. And when one show up in pretty nice shape it's soon to be stripped fast.
I don't hardly have a need for any parts but just go to see what's there and may be a part or two to flip for a few bucks..
Orich
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