OT: What a bonehead!!
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Lead Driver
Joined: Dec 2004
Posts: 7,669
Likes: 13
From: San Jose, CA
Some anxiety has been relieved. Got a call from the examiner. I didn't know what to expect. She was kind, courteous and very friendly. She said that everything is covered, including the roof rack. She also invited me to participate in the repair process by finding the best repair shop possible and also to help look for a replacement part. She also mentioned that if the damage can't be repaired, they will keep the claim open indefinitely until a replacement part is found and my vehicle is fully repaired. She also mentioned that the repair cost isn't a factor since this is a classic vehicle that needs to be repaired properly. The appraiser should be out within the next few days.
I told her that I was in the same industry as her and she told me that if I don't feel comfortable with the appraiser that comes out, then I should notify her immediately and she'll remedy the situation. She stated that they only want to provide the best work product possible. Now that's what I like to hear! So far, I'm impressed with the handling of my first, and hopefully only, classic car insurance claim. Best part was hearing that I have no deductible!
Now I need to stop by the shop to see what they recommend.
I told her that I was in the same industry as her and she told me that if I don't feel comfortable with the appraiser that comes out, then I should notify her immediately and she'll remedy the situation. She stated that they only want to provide the best work product possible. Now that's what I like to hear! So far, I'm impressed with the handling of my first, and hopefully only, classic car insurance claim. Best part was hearing that I have no deductible!
Now I need to stop by the shop to see what they recommend.
Logistics Pro
Joined: Oct 2002
Posts: 4,489
Likes: 5
From: Valley Center, CA
Wow! It looks like were really moving when it hit. Please post the repaired pix. Also, I for one, would like to know how they repair it. Will they let you watch? I have a piece of roof rail SS trim that has needed some repair for 20 years.
I'm still trying to get enough courage to tackle the job. Good luck, Jag
I'm still trying to get enough courage to tackle the job. Good luck, Jag
Roast em' if you got 'em
Joined: Mar 2005
Posts: 22,021
Likes: 9,975
From: Rio Rancho, NM
Ilya,
That's great news. I'm impressed, it seems like getting good customer service is few and far between now-a-days. I'm glad its turning out to be a smooth process
Bobby
That's great news. I'm impressed, it seems like getting good customer service is few and far between now-a-days. I'm glad its turning out to be a smooth process
Bobby
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Lead Driver
Joined: Dec 2004
Posts: 7,669
Likes: 13
From: San Jose, CA
Wow! It looks like were really moving when it hit. Please post the repaired pix. Also, I for one, would like to know how they repair it. Will they let you watch? I have a piece of roof rail SS trim that has needed some repair for 20 years. I'm still trying to get enough courage to tackle the job. Good luck, Jag
I'm still trying to get enough courage to tackle the job. Good luck, JagInsured with Grundy for eight years and never had a claim.
Logistics Pro
Joined: Nov 2011
Posts: 4,685
Likes: 81
From: Northville, MI
Ilya - I did the same thing . . . twice after I got my new John Deere 2520. It was so much bigger than my previous John Deere that with the roll bar in the up position it was about a foot taller than the door in my barn. No damage other than to my pride particularly after the second time. 
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Lead Driver
Joined: Dec 2004
Posts: 7,669
Likes: 13
From: San Jose, CA
Appraiser came out today. I called the shop and they said that it should be an issue fixing the gutter based I what I described. I emailed them pictures as well. Estimate will be ready this week and I'll probably take the car in on next Monday.
Lead Driver
Joined: Jan 2005
Posts: 6,104
Likes: 138
From: Orcas Island Wa.
My only concern would be for a jag place to match the beautiful patina you have. I wonder if Grundy would fly Tinman and I out to give them two opinions and fog some flat paint brew onto their repair Good luck and I Love that car of yours! So, Grundy will insure vehicles that to them are 'unrestored'?
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Lead Driver
Joined: Dec 2004
Posts: 7,669
Likes: 13
From: San Jose, CA
Took the Airflow this past Monday into a different restoration shop that also works on English vehicles. Got a call on Wednesday that it was done. I told the shop that I want as less of an intrusive repair as possible. Their metal guy bent the gutter into place, did some cold welding, added some metal epoxy and sanded everything. After that, the area was touched up with black paint. The roof rack was also straightened and mounted to the gutters.
The repaired area isn't perfect, but it'll have to do. To repair it properly would require removal of the gutter, removal of the headliner and new paint. That's something I didn't want to do now because the headliner material is not available and the patina'd paint will be hard to match.
The repaired area isn't perfect, but it'll have to do. To repair it properly would require removal of the gutter, removal of the headliner and new paint. That's something I didn't want to do now because the headliner material is not available and the patina'd paint will be hard to match.
Lead Driver
Joined: Jan 2005
Posts: 6,104
Likes: 138
From: Orcas Island Wa.
Hard to match, but not impossible. Many aerosol rattle cans are available in satin colors. Is that black or dark blue? Or mix up a batch of something involving flat and satin paints and put it into a 'preval' sprayer. Mask off everything but the gutter. Are there still gaps in the metal work? Bust out some jb weld first. Maybe they should be doing that, but professional auto body repair shops rarely are inclined to think outside the box. It just doesn't look 'done'. I agree it's best not to destroy the original headliner, but filling is legitimate. Most rust repair creeps back because the car's owner goes right back to driving the vehicle on salted roads etc. (most likely because they have to get to work). I have done many repairs on my vintage stuff with fillers, and it lasts and lasts because I tend to use them on dry days and keep them in a shed. Just my .02
Posting Guru
Joined: Dec 2008
Posts: 2,352
Likes: 1
From: Waleska, GA
I have to admit that I looked at every picture (in horrid fascination). My first inclination was to tell you to leave it as it would add character to you vehicle. 
However, I have to admit, the body man did a great job with his repair. I'm also happy to hear Grundy stepped up to the plate on it. I have Haggerty and hope they're as responsive should I ever need them.
However, I have to admit, the body man did a great job with his repair. I'm also happy to hear Grundy stepped up to the plate on it. I have Haggerty and hope they're as responsive should I ever need them.
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