Crutchfield electronics shop
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Elder User
Joined: Oct 2007
Posts: 599
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From: PA
Crutchfield electronics shop
Questions for those of you who,purchased there. Would I be getting the latest in design of a particular product? Would I be getting new and not rebuilt products in unopened boxes? Has your orders been complete? Do they have decent prices and service? Your answers will be appreciated. CB
Hotshot
Joined: Jan 2004
Posts: 19,762
Likes: 1,079
From: St Louis
If you want high quality service and support and are willing to pay for it, Crutchfield can't be beat.
If price is your only concern and you don't need any support, then Amazon or eBay will get you the hardware you want to buy.
If price is your only concern and you don't need any support, then Amazon or eBay will get you the hardware you want to buy.
Fleet Owner
Joined: Mar 2003
Posts: 24,724
Likes: 74
From: Blue Hill Township
Are you talking about the outlet store or the regular Crutchfield: Car Stereo, Speakers, Home Theater, LED LCD TV, Cameras
Lead Driver
Joined: Nov 2011
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Elder User
Joined: Oct 2007
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From: PA
The regular store. And I just priced the product at Amazon. Prices are the same as is the shipping. CB
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Fleet Owner
Joined: Mar 2003
Posts: 24,724
Likes: 74
From: Blue Hill Township
When I bought the amplifier for the pickup I bought it from Amazon because I get free shipping with my Prime account. If you don't need the support or free adapters then I order from Amazon.
Fleet Owner
Joined: Aug 2010
Posts: 21,253
Likes: 1,656
From: Reynoldsburg, Ohio
Recently had one major SNAFU purchasing a JL Audio amp from FleaBay---never again for such a purchase! I'll accept some of the responsibility since the price I paid was just about the same as what I could have found locally through an authorized JL Audio dealer. When the amp died I was out return shipping cost ($20) plus the seller wanted me to pay another $20 to ship it back even though it was under their warranty.
Crutchfield happily replaced a failed CrimeGuard alarm system, shipped a replacement long before I could send them the defective unit---in fact it arrived two days after the first call for service. No charges past the original purchase---same price as online, no shipping and a great return/warranty policy.
There might be lower costs to be found but having gone through this BS once unless its half priced AND includes a full factory warranty Crutchfield would be my first stop when shopping.
Crutchfield happily replaced a failed CrimeGuard alarm system, shipped a replacement long before I could send them the defective unit---in fact it arrived two days after the first call for service. No charges past the original purchase---same price as online, no shipping and a great return/warranty policy.
There might be lower costs to be found but having gone through this BS once unless its half priced AND includes a full factory warranty Crutchfield would be my first stop when shopping.
Hotshot
Joined: Jan 2010
Posts: 10,060
Likes: 491
From: Bristol, TN.
Recently had one major SNAFU purchasing a JL Audio amp from FleaBay---never again for such a purchase! I'll accept some of the responsibility since the price I paid was just about the same as what I could have found locally through an authorized JL Audio dealer. When the amp died I was out return shipping cost ($20) plus the seller wanted me to pay another $20 to ship it back even though it was under their warranty.
Crutchfield happily replaced a failed CrimeGuard alarm system, shipped a replacement long before I could send them the defective unit---in fact it arrived two days after the first call for service. No charges past the original purchase---same price as online, no shipping and a great return/warranty policy.
There might be lower costs to be found but having gone through this BS once unless its half priced AND includes a full factory warranty Crutchfield would be my first stop when shopping.
Crutchfield happily replaced a failed CrimeGuard alarm system, shipped a replacement long before I could send them the defective unit---in fact it arrived two days after the first call for service. No charges past the original purchase---same price as online, no shipping and a great return/warranty policy.
There might be lower costs to be found but having gone through this BS once unless its half priced AND includes a full factory warranty Crutchfield would be my first stop when shopping.
In my little world, I can't begin to compete with the high-volume operations on eBay, but my price includes me at your front door within 24 hours if something goes wrong. Crutchfield is known for service like what is noted above. When warranty is not an issue, I go with the lowest price. Not so much otherwise.
I made a small parts purchase once from a well-known online company and they sent me the wrong stuff. Not what I ordered pure and simple. They had changed suppliers, but not changed their advertisement. Got a total run around. Had to threaten a lawsuit before they would take it back and refund my money, even after I explained to a total nitwit at a call center what they sent was impossible to install. Kept insisting I could make it fit. I consider price, but it is only one factor on my list.
Steve
Last edited by RV_Tech; Nov 9, 2013 at 06:52 AM. Reason: word choice
Hotshot
Joined: Jan 2010
Posts: 10,060
Likes: 491
From: Bristol, TN.
it's like I tell folks when I install what they buy on the Internet, I don't mind a bit to install it, but if it tears up, call the folks you bought it from, don't call me. Just works better that way.
Cargo Master
Joined: Sep 2012
Posts: 3,061
Likes: 39
From: Laramie, WY
I've used them and they've always been very helpful. I bought a pair of large floor standing speakers from them and opted for the lower scratch and dent price. When they arrived the boxes looked trashed...but the speakers were as adverised, each had a small ding on the back that was barely noticable.