how to upgrade sync system, not working!

 

Hello baracade,

I can offer some help! Do you know which version of SYNC is installed? There is the basic SYNC, SYNC with navigation, and MyFord Touch. Also, what kind of issues are you having specifically? Are you having difficulties with downloading the update from the website or is there a concern with installing the update into the vehicle?

Antonio

 

sync w/ navigation
button to turn it on in not working

 

Baracade,

If you're referring to the voice command button located on the steering wheel, I recommend performing a Master Reset: http://support.ford.com/sync-technology/perform-master-reset-sync-navigation

If this doesn't work, please PM me your VIN so I can look into the issue further.

Antonio