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2012 6.7 missing/ power loss

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Old Jul 16, 2013 | 10:59 AM
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2012 6.7 missing/ power loss

I have a 2012 F-250 6.7L w/8K miles. I have been struggling with this issue for 6 mo.
The engine feels like its missing at low RPM. I would equate it to the feeling of a bad coil pack in a gas engine. The boost indicator drops to 0 for a split second then recovers. The dealer says they can’t find the issue but went ahead and replaced the turbo. After the turbo replacement It got worse. This is an intermittent problem with no codes. Any one else have this issue How do you fix it?
 
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Old Jul 16, 2013 | 02:39 PM
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Originally Posted by Txwindfall
I have a 2012 F-250 6.7L w/8K miles. I have been struggling with this issue for 6 mo.
The engine feels like its missing at low RPM. I would equate it to the feeling of a bad coil pack in a gas engine. The boost indicator drops to 0 for a split second then recovers. The dealer says they can’t find the issue but went ahead and replaced the turbo. After the turbo replacement It got worse...
Hi Txwindfall,

I want to get your regional customer service manager involved so they can step in and assist. To move forward, send me a PM with your VIN, dealer, mileage, daytime phone number, and full name; I'll do the rest.

Thanks!

Crystal
 
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Old Jul 16, 2013 | 08:37 PM
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Ok, wild hair from a buddy that read this story:

I'm told that the early EcoBoost F150s had a intake condensation post-intercooler that resulted in similar symptoms. Obviously, our ICs are different, as they are water to air instead of air to air. Now that I think more, perhaps that is the source? Check for coolant in the IC?
 
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Old Jul 17, 2013 | 02:16 PM
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Thanks

Originally Posted by FordService
Hi Txwindfall,

I want to get your regional customer service manager involved so they can step in and assist. To move forward, send me a PM with your VIN, dealer, mileage, daytime phone number, and full name; I'll do the rest.

Thanks!

Crystal

Crystal,

Thanks for the offer of help. I am new to using blogs and bulletin boards but, I have learned along time ago not to give personal info over the internet. I hope you understand. I can tell you that the dealership is in Carrollton, TX the only Ford dealership in Carrollton and I'll be bringing it in this weekend 7/20 and the service manager is working the issue. According to the shop foreman its the only 6.7L truck he has seen with this issue. The regional CS mgr could contact him regarding the truck. If you could give me his name I could pass it on to the service manager. I am sorry for the cloak and dagger I just don't know you.

Thank you for your help!
Txwindfall
 
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Old Jul 17, 2013 | 02:20 PM
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Good info

Originally Posted by Brandon Bloomquist
Ok, wild hair from a buddy that read this story:

I'm told that the early EcoBoost F150s had a intake condensation post-intercooler that resulted in similar symptoms. Obviously, our ICs are different, as they are water to air instead of air to air. Now that I think more, perhaps that is the source? Check for coolant in the IC?

Brandon

Thanks for the info. I am going to print this and take it with me this week end when I bring the truck in. I'll keep yawl posted

Thanks
Txwindfall
 
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Old Jul 18, 2013 | 08:14 AM
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Originally Posted by Txwindfall
Crystal,

Thanks for the offer of help. I am new to using blogs and bulletin boards but, I have learned along time ago not to give personal info over the internet. I hope you understand. I can tell you that the dealership is in Carrollton, TX the only Ford dealership in Carrollton and I'll be bringing it in this weekend 7/20 and the service manager is working the issue. According to the shop foreman its the only 6.7L truck he has seen with this issue. The regional CS mgr could contact him regarding the truck. If you could give me his name I could pass it on to the service manager. I am sorry for the cloak and dagger I just don't know you.

Thank you for your help!
Txwindfall
No worries, Txwindfall, I completely understand. If you'd prefer to speak to someone on the phone, you can contact our Customer Relationship Center for assistance at 1-800-392-3673.

Crystal
 
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Old Jul 18, 2013 | 03:44 PM
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I can tell you Crystal has helped alot of folks out on another Diesel website. Your info is strictly confidential with her and ford. She is here to help. Between her and cory have been great.
Crystal if ya ever run into cory say hello for me.Paul
 
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Old Jul 19, 2013 | 12:24 AM
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Is when the truck is about to shift gears by any chance, I know my truck has had some sloppy shifting issues that will make the truck feel like it is stalling.
 
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Old Jul 19, 2013 | 12:25 AM
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Originally Posted by 2ndStroke
Is when the truck is about to shift gears by any chance, I know my truck has had some sloppy shifting issues that will make the truck feel like it is stalling.
Does yours do this between 2nd and 3rd?
 
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Old Jul 19, 2013 | 12:34 AM
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Yup, been to the dealer several times, they can never reproduce. So I finally tuned it and it doesn't "clunk" into gear now.
 
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Old Jul 19, 2013 | 12:46 AM
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Yeah, I had the shift to N, high rev, slam into gear for a long time.
Finally, Ford fixed that and that problem has not returned.
The truck ran better than new after 4-5 flashes and new solenoids over two years.

But now it "stalls" shifting into 3rd.
This problem began to occur about 4,000 miles ago.
Similar to the other issue, only after startup and once it occurs during that startup, it won't repeat until possibly the next startup or possibly three startups from then.
Once again, difficult to reproduce random.

Lately, as soon as it stalls, if the engine is already warm, I just punch it.
Maybe something will break.
It's almost like the fuel is cut for 1 second because it's always during acceleration.
I haven't taken it in for this specific issue.
I've grown tired of discussing my transmission with my dealer but I'll probably bring it up since I am in need of a coolant check anyways.
 
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Old Jul 19, 2013 | 07:25 AM
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Originally Posted by Hdslider
I can tell you Crystal has helped alot of folks out on another Diesel website. Your info is strictly confidential with her and ford. She is here to help. Between her and cory have been great.
Crystal if ya ever run into cory say hello for me.Paul
Thanks for the awesome feedback, Hdslider! I passed it along to Cory so he could see it, too.

Crystal
 
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Old Jul 19, 2013 | 07:33 AM
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Originally Posted by Txwindfall
I have a 2012 F-250 6.7L w/8K miles. I have been struggling with this issue for 6 mo.
The engine feels like its missing at low RPM. I would equate it to the feeling of a bad coil pack in a gas engine. The boost indicator drops to 0 for a split second then recovers. The dealer says they can’t find the issue but went ahead and replaced the turbo. After the turbo replacement It got worse. This is an intermittent problem with no codes. Any one else have this issue How do you fix it?
Have your dealership check wiring at the pcm (center connector). I just fixed one that would die intermittently, with no codes. It was a poor pin fit issue at pin 33 (crankshaft position sensor).
 
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Old Jul 19, 2013 | 12:32 PM
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Originally Posted by kper05
Yeah, I had the shift to N, high rev, slam into gear for a long time.
Finally, Ford fixed that and that problem has not returned.
The truck ran better than new after 4-5 flashes and new solenoids over two years.

But now it "stalls" shifting into 3rd.
This problem began to occur about 4,000 miles ago.
Similar to the other issue, only after startup and once it occurs during that startup, it won't repeat until possibly the next startup or possibly three startups from then.
Once again, difficult to reproduce random.

Lately, as soon as it stalls, if the engine is already warm, I just punch it.
Maybe something will break.
It's almost like the fuel is cut for 1 second because it's always during acceleration.
I haven't taken it in for this specific issue.
I've grown tired of discussing my transmission with my dealer but I'll probably bring it up since I am in need of a coolant check anyways.
Weird, my truck hasn't done it in a while. The stalling feeling was when my truck was shifting gears, it felt like the engine would cut out, to me it felt like the truck didnt know what gear to go into. After the latest flash from ford (i had several flashes too) and tuning my truck has only done once.

Compared to how the truck used to shift, I can live with it the way it shifts now. Still annoying when it acts up from time to time.
 
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Old Jul 19, 2013 | 02:54 PM
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Originally Posted by 2ndStroke
...Compared to how the truck used to shift, I can live with it the way it shifts now. Still annoying when it acts up from time to time.
If you ever want to return to the dealership for this concern, 2ndStroke, let me know and I'll loop in your regional customer service manager.

Crystal
 
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