oil pump
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Senior User
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oil pump
along with alot of other parts.i replaced my oil pump.i got my truck running went down the road and in less than 15 miles the new pump goes out and destroys my motor.i contacted the manafactour and they said to take back to store and file a parts and labor claim.has anyone ever done this?and if so how was your outcome?
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Joined: Oct 2012
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From: Dublin CA
Take lots of pictures, video if need be if you find the new pump locked up. Pics of damages, etc. Note who you talk to on the phone, when you called, etc.
Leave a paper trail of EVERYTHING. Prices of rebuilding a new engine, etc.
Leave a paper trail of EVERYTHING. Prices of rebuilding a new engine, etc.
Fleet Owner
Joined: Dec 2009
Posts: 20,678
Likes: 83
From: NorCal
1. Debris in the pump gears
2. Failure of the gears or meshed surfaces
3. Faulty oil pump drive rod
You'll need documentation to substantiate your claim. I'd contact the store for directions on how to proceed.. Get their names and employee numbers and have them attest to their directions/procedures. Take many digital pictures as proof. Maybe even have them open it up with you directly observing... try to avoid the "he said/she said" scenario.
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thanks.i'm keeping records of everything.i hope i post these pics right.these are the first pictures taken.<a href="Pictures by bigfoot7180 - Photobucket" target="_blank"><img src="http://i1064.photobucket.com/albums/...0/103_3929.jpg" border="0" alt="Photobucket"/></a>http://i1064.photobucket.com/albums/...0/103_3931.jpg
http://i1064.photobucket.com/albums/...0/103_3930.jpg
http://i1064.photobucket.com/albums/...0/103_3930.jpg
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Why didn't the distributor gear roll pin sheer off? If the oil pump locks up, the pin should sheer so that the camshaft can keep spinning. Then the engine shuts off because the distributor doesn't move anymore. When you say you "changed everything" in the motor are you saying you did a full proper and machined rebuild?
Don't hold your breath with regard to getting this resolved. The manufacturer is going to blame you as much as you're going to blame them. You have no way to prove that it was the actual pump that failed; something could have gotten drawn into the pump. Again, it's very odd that the pump would lock and the motor would twist the shaft before sheering the roll pin. No company is going to front you hundreds of dollars because you are blaming them; that's just how the world works.
Don't hold your breath with regard to getting this resolved. The manufacturer is going to blame you as much as you're going to blame them. You have no way to prove that it was the actual pump that failed; something could have gotten drawn into the pump. Again, it's very odd that the pump would lock and the motor would twist the shaft before sheering the roll pin. No company is going to front you hundreds of dollars because you are blaming them; that's just how the world works.
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yes it was a proper rebuild.i used the old pickup tube but was cleaned and no holes in screen.and i know they'll blame me i was just trying to find out if anyone had a similar sitiation and how they faired.
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Joined: Dec 2009
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From: Mississippi
Why didn't the distributor gear roll pin sheer off? If the oil pump locks up, the pin should sheer so that the camshaft can keep spinning. Then the engine shuts off because the distributor doesn't move anymore. When you say you "changed everything" in the motor are you saying you did a full proper and machined rebuild?
Don't hold your breath with regard to getting this resolved. The manufacturer is going to blame you as much as you're going to blame them. You have no way to prove that it was the actual pump that failed; something could have gotten drawn into the pump. Again, it's very odd that the pump would lock and the motor would twist the shaft before sheering the roll pin. No company is going to front you hundreds of dollars because you are blaming them; that's just how the world works.
Don't hold your breath with regard to getting this resolved. The manufacturer is going to blame you as much as you're going to blame them. You have no way to prove that it was the actual pump that failed; something could have gotten drawn into the pump. Again, it's very odd that the pump would lock and the motor would twist the shaft before sheering the roll pin. No company is going to front you hundreds of dollars because you are blaming them; that's just how the world works.
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