Brakes!!!!!!
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Senior User
Joined: Oct 2004
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Brakes!!!!!!
So I took my truck into the dealership ( cousin is service dept. Manager ) for them to replace 1 rotor and brake pads. Well I got in it and the brakes now pulse and there is a metal on metal rubbing, not grinding, squeaking noise! Is this normal for newly machined rotors?
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Senior User
Joined: Oct 2004
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Also I have a soft pedal, goes all the way to floor, brakes work just not great. Is this a vacuum issue? My hvac vents don't function properly that's why I'm leaning that way.... Or is it the master cylinder?
Post Fiend
Joined: Dec 2010
Posts: 10,121
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From: Orrville, Ohio
Personally, it wouldn't matter to me what the issue is. If you took it to the dealer for them to fix the brakes and you got it back with a different problem than what you had before, I would turn right around, park it in front of their big blue oval overhead door, and make them fix it. ON THE HOUSE! Regardless of whether your cousin is the service manager (or maybe, ESPECIALLY BECAUSE HE IS) they need to make it right. It is unacceptable to take it in with a minor problem and get it back with a major one. Don't pay them a dime to fix this new problem either.
Dealerships!! I Swear!
Dealerships!! I Swear!
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Joined: Oct 2004
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Well I should've been more clear. The vacuum issue has been there before I took it in. My cousin is on an elk hunt so he's not around to help me. They do this everytime when he's not there and try and stick it to me. But he always makes it right! But the pulsing brakes is from them and I just want to make sure I'm not missing something before I take it back after work.
Fleet Mechanic
Joined: May 2011
Posts: 1,414
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From: Thornhill , Ontario
Pulsing brakes usually indicate a warped rotor..or a cracked rotor.....Due to the retarded loads I carry every day I NEVER turn rotors... I just replace them every couple of years.... I bet the Bboy just installed new pads without turning anything OR he does not know how to use a lathe or inspect a rotor for wear......
Senior User
Joined: Oct 2009
Posts: 324
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From: VA BEACH
x2 you will know it when the vacuum pump goes. the pedal is hard as a rock and you have to stand on the pedal to slow down at all.
might be a backing plate that was bent and rubbing on the rotor for the metal noise.
might be a backing plate that was bent and rubbing on the rotor for the metal noise.
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i ain't rite
Joined: Mar 2005
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From: Marlboro Mental Hospital.
or the dipstick put the pads on with the backing plate to the rotor..
don't laugh, i have actually seen this done in a dealership service dept..
don't laugh, i have actually seen this done in a dealership service dept..
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Senior User
Joined: Oct 2009
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From: VA BEACH
i had someone put a set of brakes on a superduty my buddy bought from a shady dealer here. a few days later there was a horrible grinding noise. took the right rear wheel off they had put new pads on without removing the inside pad so there was 3 pads 2 new one old that had no pad left. it shot out and got wedged between the rotor and caliper bracket. some people shouldn't be allowed to work on vehicles.. seen quite a few caliper bolts not tightened causing them to back out and caliper to scrape the rim.
Post Fiend
Joined: Mar 2006
Posts: 7,841
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From: Vacaville, Ca
I must agree that the service department needs to fix your brakes correctly. On a side note, I would never go there again regardless of who the service mgr is. The mechanics (people that are actually working on your truck) DON'T KNOW S**T!!!
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Well it's going back to ford in the morning. Pretty sure when they turned the rotors they got warped. Would a rear axle seal leak be my soft pedal issue? I've been researching and that's all I can come up with. At this point I'm ready to find a junker with 3.55's and swap the axles out!
Post Fiend
Joined: Dec 2010
Posts: 10,121
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From: Orrville, Ohio
The other possibility for your vibration is that they didn't clean off the back side of the rotor or the front side of the mating surface of the hub. If there is any rust or dirt trapped in there then the rotor won't sit flat and true on the hub and it will vibrate pretty bad (like a warped rotor) when you press the pedal.
I am just curious whether the rear brakes may be out of adjustment and that's why you have a soft pedal. Proper adjustment on the rear brake shoes makes a huge difference in pedal feel. Does you emergency brake hold the truck from moving?
I am just curious whether the rear brakes may be out of adjustment and that's why you have a soft pedal. Proper adjustment on the rear brake shoes makes a huge difference in pedal feel. Does you emergency brake hold the truck from moving?