Waiting on tunes
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Lead Driver
Joined: Oct 2010
Posts: 5,132
Likes: 45
From: Columbus, Oh
Waiting on tunes
So I finally ordered a ts chip and here it is over 3 weeks and I haven't gotten it yet. Apparently I ordered when they were all out of town, sent a couple of e mails and they told me there was a glitch in the system and that my order was finally processed and shipped on May 30th. The tracking number is worthless and priority mail must be a joke. E mailed again on thurs to confirm it had shipped and no response. I'm getting pretty frustrated as I have long paid for it, yet no chip. Hopefully it gets here soon, sorry guys just wanted to rant a bit.
Senior User
Joined: Sep 2011
Posts: 244
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From: Seguin
Hey my brother-in-law just got a TS chip the other day, I guess they programmed his when they had that "glitch". He installed it and the truck did nothing, then he asked if he could try it in my truck... no way. He's gonna return and see what happens. Maybe it was worth wait.
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Lead Driver
Joined: Oct 2010
Posts: 5,132
Likes: 45
From: Columbus, Oh
I thought about that, just seems like a waste to not order straight from the source.
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Hotshot
Joined: Dec 2005
Posts: 14,376
Likes: 605
From: evansville in
Im sorry,but did you read their intro on their page?
I guess it is honest and i understand the situation but...
i dont know who i will get mine from when i get that far.
and i did not think by their site getting chips through someone else would be going on much longer? Or did i read it wrong?
I guess it is honest and i understand the situation but...
i dont know who i will get mine from when i get that far.
and i did not think by their site getting chips through someone else would be going on much longer? Or did i read it wrong?
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Thread Starter
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Lead Driver
Joined: Oct 2010
Posts: 5,132
Likes: 45
From: Columbus, Oh
Im sorry,but did you read their intro on their page?
I guess it is honest and i understand the situation but...
i dont know who i will get mine from when i get that far.
and i did not think by their site getting chips through someone else would be going on much longer? Or did i read it wrong?
I guess it is honest and i understand the situation but...
i dont know who i will get mine from when i get that far.
and i did not think by their site getting chips through someone else would be going on much longer? Or did i read it wrong?
If you cannot wait 4-12 weeks for a programmer to become available, you are welcome to ship your FICM and/or ECM to us. In most cases there is a 24-48 hour turnaround for reprogramming. Please call us if you have any questions.
That's copyed right from their site. I took that as not affecting the ts chips. I understand it's a small company, but I would like some communication. I don't know, maybe I need to send more e mails, but I also don't like flooding someone's inbox. 1 should be enough. Maybe it's the darn post office. Who knows. Shipped on the 30th and here it is the 10th and still nada, something ain't right.
Hotshot
Joined: Oct 2003
Posts: 17,799
Likes: 103
From: Ashland City, TN
They send him the tunes when they are updated.
Would have got your chip in 4 or 5 days from Jim. =)
Thread Starter
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Lead Driver
Joined: Oct 2010
Posts: 5,132
Likes: 45
From: Columbus, Oh
Now I'm really annoyed. Jim's about 2.5 hrs from me.